4.6/5Outstanding12 Reviews
0.42km from X L M
We recently stayed 3 nights at Le General Hotel (Mar 9-12, 2020). We were warmly greeted by Gaëlle as soon as the doors opened and we’re very impressed by the hospitality through the check in process (take a seat, would you like tea or coffee, enjoy some baked goods). It was the most pleasant experience after a very long day of travel & so nice compared to the typical wait in line at a cold desk waiting for your room key! Gaëlle who welcomed us, also took some time to answer some questions my husband and I had, including giving us some maps (of the local area, and of the Paris city centre/transit map) and offered some suggestions on where to eat and what to visit. She spoke English well, made us laugh & was a great first impression for the hotel (she also didn’t make us feel like were were putting her out)! Our room was very clean, comfortable and well styled for such a small room (which seems common in Paris) - we even had a balcony which was a very nice surprise! I’m not easily pleased at hotels - typically because of the bathrooms, but everything was clean, and no visible Mold in the shower/tub combo and in the corners of the bathroom floors. Great shower pressure & hot hot water, and the (Skinjay) essential oil shower pods were a very nice touch. We slept great - nice comfortable bed & pillows. We had 1 large suitcase, and 2 small wheeled carry on suitcases. The space was tight (we managed to get our large suitcase opened on the floor between the door, bathroom and bed when we needed to access it) but it was enough space for 2 people. Complements to your cleaning staff, the level of clean remained consistent on each day we stayed (fresh bedding/towels), the coffee station (Nespresso!) & complementary bottled water was restocked every day. We were thankful for the small safe in the room (something that wasn’t offered in other hotels I considered). As first time visitors in Paris, we were unsure of the location, but having the Metro station so close (Republique) we were able to take the train in time to see the sunset at the Eiffel Tower on our 1st night, during our sightseeing & took it back to Charles De Gaulle Airport (CDG) instead of a taxi to save ourselves (30€) on our way home. We were impressed how easy and clear the metro was to use (we never got lost or confused) and bought t+ tickets (carnet de 10 - 16,90€) for travelling around Paris sightseeing. We did not eat breakfast at the hotel, as there were many places we wanted to eat at on our short trip, so we cannot comment on that aspect of our stay. We used the free wifi in the evenings and didn’t have any issues with it, fast & no interruptions in service. On our last day Rachelle, upon checked out, offered to keep our luggage so we could enjoy our last hour in the city before heading to the airport. We had asked about where we could go to buy macarons as we had forgot & ran out of time. Rachelle & Morgane saved the day and offered us a complementary box - talk