0.35km from YeritasardakanWhere to begin and where to end? Lets take it from the top. I booked a comfy double room with balcony. Since i wanted confirmation me and my girlfriend sent an email requesting booking confirmation of the said room. Someone replied to our email momentarily using bad english basically saying that when the guest will arrive we will show him our best room and that guest will be satisfied..since my flight was arriving very early in the morning, around 4 in the morning i foretold them about it adn they said no problem..but when i arrived the hotels door was closed..first time i see a hotel closing at 00:00..i was knocking on their door but no one was coming..it was like empty place..there was only one armenian number written..thank god the taxi driver helped me get in touch and later an old lady came and welcomed me..she was nice but she didnt check me in..didnt ask for any documents of any sort..she told me that she had been told to show me 3 rooms (the 1 i booked among them) and if i want i could choose either one of them..so naturally i chose the bigger one which was one category higher..HOWEVER before going in i asked her TWICE if i have to pay extra or if its just like the email said a "so called" upgrade..she told me that whatever the case i dont have to pay so i agreed...later i realised that the room suffered so much,,,dirty linen on the bed..a bottle of water balancing the fridge...the tap in the bathroom was broken..and the wate boiler was so noisy it was impossible to sleep..also in the room next to ours there was a very loud couple playing music until early 7 o clock in the morning..the next morning i asked the receptionist to take care of my room and she complied..the stuff was passive at best..very rude sometimes..and they dont speak english! they dont even greet firsthand..its like they dont want you there...later that night i went down to ask about dinner time and the girl at the reception told me out of nowhere that i have to change rooms..to go back to the room i booked even tho they themselves chose to upgrade me..and they also asked for extra money!!! and they said that even if i move to my original room that i still have to pay extra for one night the upgraded room...oh god..DONT GO THERE..VERY RUDE STAFF EVEN AGGRESSIVE SOMETIMES (NOT PHYSICALLY), DIRTY ROOMS, VERY BAD SOUNDPROOFING NON EXISTENT..STAFF DOESNT CARE ABOUT YOU, WITHOUT EVEN CHECKING ME IN, THEY ASK FOR MONEY AND EXTRA MONEY ABOUT SOMETHING THEY INITIATED FOR FREE..very bad experience since that was my first time in Armenia..not all of the staff was bad..the cleaning lady was nice..and one of the receptionists was at least somewhat helpful...however the hotel isnt even worth 1 star..