The receptionist wasn't very friendly during check in, a bit grumpy. Carpets and walls in the corridors are dirty, need to be firmly cleaned to get a better impression. Bathroom is small but everything is available and functioning. The shower curtain is hanging on a low position. The bed quality is very good, good size and soft. After hard looking, 1 power point was found under the desk, what is poor for a hotel of such known chain.
The Neohostel Berlin provides a great place for travelers to relax after a busy day. Visitors to Berlin will find that the Neohostel Berlin is a fantastic accommodation choice. The hotel is only 13km from Sonnenallee Railway Station and 15km from Berlin Brandenburg Airport, giving guests a number of convenient transportation options. There is no shortage of things to see in the area, with the Solarwaterworld - Solarbootsverleih, Yachthafen Koepenick and Wasserlaeufer Berlin all nearby. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site.
This 3-star hotel is part of the Wassersportzentrum Berlin water sports centre, located directly beside the River Spree. Free Wi-Fi and a sauna with fitness room are offered here, and boats can be rented nearby.The non-smoking Hotel Spree Idyll has spacious rooms and apartments with cable TV and minibar. Rooms in the second hotel building feature a balcony.Guests at the Spree Idyll are welcome to use the Wassersportzentrum’s gym and sauna area. The spacious terrace invites guests to enjoy the sun.Full buffet breakfasts are prepared at the Spree Idyll Hotel in the mornings. The Wassersportzentrum’s Windrose restaurant is located next door.Parking is free at the Spree Idyll. Drivers are only 5 minutes from the Old Town district of K?penick and 10 minutes from the Kindl-Bühne Wuhlheide concert venue. Berlin city centre is a 30-minute drive away.
I went to a hotel near LEC Studios and booked a roll cup.
I am alone and the staff is very friendly.
The toiletries are three kinds of shampoo and shower gel, no toothbrush and toothpaste, and no slippers in my room. A cleaner opened the door and I was surprised that I went to Harlow right away...so I saw the service level.. ^^
The hotel itself is not bad, but don't expect...!
The bus to Schönefeld Airport is right in front of you.
The women at the front desk in the morning and the young man were so accommodating and friendly. They speak great English but also when I wanted to practice my German were very patient and let me get the words out. We had some issues such as sudden warm weather 80 degrees and my friend from the U.S. needed a fan in her room or the AC turned on in the conference room (seasonally the AC is officially off in most hotels here). And I forgot my Parfum and called from the airport and they called me back immediately that housekeeping found it and will help me get it shipped to the States. Thanks for a very nice stay.
Great location for a family visit, also a good starting point for visits to the eastern part of Berlin. Altogether everything made a very clean impression; Room, shower, dishes. Only the hob was smeared, but it could also have been due to too much cleaning paste. We can't rate it because we didn't use the kitchenette. Self-sufficiency is not a problem, because the Adlershof shopping center (Kaufland, etc.) is a 10-minute walk away. We enjoyed breakfast with the family, otherwise, if you don't want to prepare it yourself, you would have to go to a hotel or restaurant a few doors down. This is bad in Corona times, as some restaurants in the area were closed. So check beforehand. Depending on the location of the apartment there can also be a bit more street noise, we were lucky we were near the parking area, it was quiet there. Although there was little activity over Christmas, the parking lanes along the surrounding streets were well occupied, which can mean that you cannot find a parking space in the immediate area during peak periods. The staff was very friendly, we also liked that the cleaning was only carried out on request. Definitely a worthwhile alternative to hotel stays that we will definitely use again.
Hotel City Green Berlin is a hotel situated in Berlin. Among the various facilities are water sports facilities and a garden. The accommodation features a cash machine and a tour desk for guests.All units at the hotel are fitted with a flat-screen TV and a kitchenette. Hotel City Green Berlin offers certain rooms with garden views, and each room is fitted with a kettle. All rooms will provide guests with a fridge.A halal breakfast can be enjoyed in the breakfast area.A variety of popular activities are available in the area around the property, including cycling and fishing.Alexanderplatz is 16 km from the accommodation, while Berlin TV Tower is 16 km from the property. The nearest airport is Berlin Schönefeld Airport, 4 km from Hotel City Green Berlin.
We were 2 nights in this hotel, we had booked without food. Because 2 bakers are nearby. The free parking (7€ per day) we have not used as you can park wonderfully for free in the side streets. Our room was a double room in the 2nd floor with a small French balcony. Clean room and generously cut and nicely furnished. The mattress was just a little hard. You can get to the child stage with public transportation in Wuhheide or with the taxi for ca.15€. The hotel is a little remote, that is, there are not very many restaurants and bars in the area, but for concert or festival visitors exactly the right thing.
The hotel is very good, more than 20 minutes from Berlin city by S train. After buying the tickets on the platform, you must remember to plug in the machine next to it to check the time~ If it is a small group of 5 people, it is recommended to buy a team ticket~ more cost-effective~
The service staff is also very patient. We deducted 25 euros per room one or two days before check-in. We asked about things every day. The hotel staff explained to us very clearly. In contrast, the Ctrip staff showed their shortcomings. I only talk about things. Our own process: After discovering these deductions, we contacted Ctrip's customer service and responded to the question. Ctrip said to help us understand the situation. After a while, we replied to us. Afterwards, Ctrip called: 1 did not contact us hotel. 2 They can help us ask questions as friends. We are a little angry at the end. We are wondering why we are ”helping” as ”friends” to ask? Instead of being an official booking platform?
We believe in Ctrip. However, we are not satisfied with the previous resolution of this matter. It is hoped that Ctrip can have a better communication and handling mechanism in handling timely problems in the future. People who are away from home are most afraid of things that they don’t understand. They thought they could find a platform to communicate and deal with it in a timely manner. . Thank you~
Because I had to catch a flight early the next morning, I chose this hotel near the airport and close to the S light rail. Feeling cost-effective, transportation is also very convenient. The most touching thing is that the hotel's service is super good. Because my English is not very good, the waiter took the initiative to help me fill in the check-in form, and also used the translation software to communicate with me in Chinese, so the service I have not encountered in other hotels. Thank you! All five points of praise!
The hotel is okay overall, in the Siemens town, next to the subway. Not too much service, some at the front desk are good, some are not smiling, but also charge extra for breakfast. Later, I will go to the exhibition and change places.
Location is awesome. It's almost like living in a park atmosphere. Lots of walking trails nearby, close to downtown and most of the major tourist attractions, but still in a quiet area. Public transit is readily available (bus stop right across the street, and several trams within short walking distance). Front desk staff were incredible throughout our 5-day stay there -- from check-in to check out. As we were in Germany to assist a family member, ours was more like a working holiday than a relaxing one and although our personal circumstances were seemingly constantly in flux, the staff were EXTREMELY courteous and helpful in adapting our reservations several times. The hotel is very clean and well-maintained. There is a nice beer garden in the back where you can get an early start on ”the German experience”, but don't worry about all-night partying or rowdiness...it closes around 9:00 p.m. so, even though we had a room right above it, the noise was never an issue. Rooms are well-soundproofed so getting a good night's sleep was never a problem either. I would give this place more stars if possible, primary due to the outstanding staff and service provided during our stay. This will definitely be our ”go-to” place whenever we are in Berlin.
Really enjoyed staying at this hotel. Great room with comfortable bed and pillows. Easy walk from central train station. Free tea and coffee every morning. It's right next to a supermarket so you can get your own breakfast.
Because the other room type is set the next day, the housekeeping staff is very helpful to change the room, we do not have to run back specially, the nearby traffic and shops are very convenient! Super recommended
The hotel is very good, the room is large and the breakfast is very good. It is very clean inside. That is, the surrounding may be new, a little deserted, and go out to meet, because I met a deep well ice tramp to grab the phone. But the hotel is really very good!
The location is good, it is very convenient to go to various attractions, and you can walk or take public transportation. Shopping around is very convenient. Reception front desk and doorman service are very good and very polite. The hotel's decoration style is more ancient, and it doesn't matter if it is different from person to person. It is difficult to comment. What the individual doesn't like is the breakfast mode provided by the hotel. The buffet style on the table is only a small variety of bread, butter, cheese, sliced meat, a little fruit, a little juice and so on. Any omelet or egg, or sausage, or hot vegetables, must be ordered in a variety of language menus provided by a single door. Although the speed of serving after ordering is OK, the taste is average and even disappointing. The taste of the drink is average. The overall feeling of the hotel's breakfast quality is not worth the price it sells. In particular, if you are accustomed to eating a self-service rich breakfast, you may not be able to adapt to this breakfast mode.
This is a fabulous base for your stay in Berlin, located in a vibrant part of the city close to public transport. I almost didn’t book here because of the very equivocal recent reviews - I’m so glad I looked passed those reviews, noting that Booking.com rates the hotel at 8.6, which is excellent. Let’s start with all the negative comments on TripAdvisor that have been made about this place which are simply NOT true in my experience. 1. All the windows are double glazed, and our apartment on level 4 had direct line of sight to the train station. Not a single train screech or vehicle noise did we hear. These rooms are super quiet. 2. Yes, this is a self service hotel. PIN code for building and room entry, WhatsApp help if things go wrong. Although there was a staff member at the reception desk when we arrived, we did not expect anyone to be available. Everything worked as anticipated. Flawless. 3. The Intimate Suite that we booked for 10 days was considerably larger than expected - one large living space with a sofa, dining table and four chairs, mini built-in desk, open balcony with metal table and chair, small kitchenette and adequate sized bedroom with closet and safe. High ceilings made the space feel voluminous and light. People need to simply make sure they are booking the appropriate sized room - like in any hotel. Don’t choose tiny and cheap if you want space to swing the cat. 4. There is no servicing of the room / apartment during your stay. This is made clear on the website. People who complain about this simply didn’t read the hotel conditions on the Numa website. Extra towels and toilet rolls are available in the laundry room if you need them. 5. Admittedly the kitchenette is small and the layout a little perplexing. The microwave on a shelf above head height is an obvious health and safety issue and would not be permitted in many jurisdictions. There is no toaster and limited bench space. There is a mini bar style fridge, ceramic cooktop, sink, cooktop exhaust, Nespresso machine and a few basic crockery and cutlery items, as well as a frypan and cooking pot. OK, you’re no going to cook the family Sunday roast dinner for 10 in this kitchenette; there are gazillions of nearby restaurants for that. 6. Although there is one washer and one dryer for the building, it is operated by the WeWash app, where you can book your time. Super convenient and the hotel provides free laundry detergent. Wash costs €2.50 and dryer €2.00. We didn’t have a problem using the washer and dryer when we wanted. The dials on both machines are in German, but the QR code on the wall with the instructions for use also provides the user manual in multiple languages. Extra stars ⭐️ for this hotel: The hotel air-con worked a treat during the 35C days - unlike a few previous hotels in Scotland and Norway that struggled under the strain of lesser temperatures. Nearby (50 meters, open till 10pm) Lidl supermarket has everything you need - food, booze, toiletries.
The location of the hotel is very good, with a subway/tram station next to it, and convenient transportation.
There are many shopping shops nearby, and it is not far from the Haak Market. It is very convenient to eat, drink and play.
The room is large, there is a hidden induction cooker, and there are kitchen utensils in the cabinet, which is very suitable for friends who want to cook for themselves.
I really like the washing and care products in the room. The soap is black, which is very special.
I am a guest of your's. I am very happy here. I sing highly of your service.
First of all, the hotel is so beautiful. It looks like a garden. I enjoy it.
Then, foods are delicious and some of them are amazing. Most important reason
is that the bed is so big and soft that I don't want to get up every morning.
It's wonderful here. I can't believe it that I must leave. I want to live here
again if I come to this city again.Thank you.Sincerely yours a guest.
We always tend to stay here when in Berlin as the location is perfect for the gay area. Hotel staff are very friendly & accommodating. Room was warm & comfy but some of the furnishings are looking a little outdated now. Cleaner didn’t automatically come every day which was disappointing - no doubt another ridiculous Covid19 rule. The fridges with minibar seem to have been removed from the room which is a little annoying - shall we blame covid19 for that too?! The hotel also expects you to wear face masks which is a bit unnecessary as you can walk round any bar, restaurant, or shopping centre now without the need for a mask. I don’t blame the staff In the hotel for this rule but the company needs to get a grip & realise that most travellers are fully vaccinated now. How else could we have got to Germany in the first place? Having said that, we would stay here again as overall the facilities & location are good.
The hotel is nice and very good. It is especially suitable for traveling with children. It is also a good choice for business trips because the floors are very high and the scenery is particularly good. It is also very close to the attractions, basically you can reach it on foot. Will continue to stay next time.
It is a suburb of Berlin, but in fact, it takes 30 minutes to get to the most central area of Berlin by tram. The hotel is about 2 minutes from the tram station, and the tram runs until 12 o'clock in the evening. Compared with the price, the price is very high. The hotel room is also large, with 3 beds, perfect for families with children.
I have seen many hotels in Berlin and this one is by far the cleanest/most hygenic one! Especially now during Corona times, they literally send their cleaning team to sanitize door handles etc. every hour and they have a full no-contact check-in and check-out system that works by a telephone service that is always there for you. The cozy rooms and excellent location at Rosethaler Platz makes the stay just perfect. A secret tip: ask for one of their ”signature rooms”, created by local Berlin artists (no additional costs charged). Definitely a recommendation for everyone!
The whole building is the first time the youth hostel of the hostel has seen it. I felt a mixed room for eight people. People from various countries came in and said hi without chatting, like five girls and three boys. After check-in, you have to pick up your pillowcase and sheets by yourself across from the elevator. The eight-person room has storage boxes under the bed, as well as its own locker. The public bathroom is fairly clean
Because we are two girls to go to Berlin to play, so it is quite important to stay safe. The location of this home is very good, there are subways, supermarkets, commercial streets, and Chinese restaurants (the reviews are quite high, but I did not eat). It can be considered as a quiet place. The hotel is quiet near the hotel. It will go back around 11:00 in the middle of the night. There will be no strange people wandering around. But after a five-minute ten minute walk to the commercial street, curry36 also has a branch there. The hotel looks like it will be after 3 pm, but you can leave your luggage in advance. A credit card guarantee is required before check-in, and if not, a debit card is also available. The English at the front desk is also good. (In addition, the iced peach steam in the lobby is very good) I live like a suite, 59 flat. Is the entrance to the living room? There is a sofa TV or something, going inside is a bed, a wall behind the bed is a table, you can make tea or coffee. The wardrobe is also over there. Overall it feels quite big, there are two bathrooms, the shower and the bathtub are separated in the bathroom. (The only downside is that the bath water is easy to overflow, and the bathroom is a wooden floor. It takes a long time to step on it. It feels a bit uneven.) Breakfast did not eat, so I don't know, the overall is a good hotel, not expensive, the service is not bad.
The hotel is located on the luxury street of Berlin. There are various big-name and traditional German brands, as well as general department stores such as Kadiwei, and also direct stores of Apple and Tesla. Shopping is very good. Go to Charlotten. The Fort Palace is also very close, but the facilities are a bit old.
The position is quite far from everything. The staff ( a guy ) was not really friendly. I asked for information for the metro and he told me to look for on my iPhone . When I checked out he did everything looking at his mobile phone and he never told me goodbye when I left . The bedroom was very little.
The location of this hotel is good. There are two Chinese restaurants nearby. Go right and turn left. The first owner of the restaurant called Green Restaurant is more enthusiastic. The front one seems to be Cantonese. KADEWE Shopping The mall is about 10 minutes walk away; it needs to be emphasized: the hotel room is small, Wifi can only connect one device at a time, the speed is normal, the room just entered the moldy smell, originally wanted to change the room, the next day tastes slightly Better; convenient transportation, a few hundred meters in the vicinity is U BUS station or 100/200 station; next time it is estimated that this hotel will not live, because of the taste of the room, wifi, and cost. If there is no special requirement for taste and WiFi, this location hotel is worth considering.
Great traditional European hotel Hygienic negligence Improved with complaints and apologize promptly to remedy. Unique geographical location, historical heritage, is the legendary name of the hotel industry, the only.
If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
Good location, small rooms but basic facilities and clean. It is convenient to travel, there are many attractions around, and the airport is about 26 Euros. The room booked did not include breakfast, but there was a buffet on the first floor, 12 euros for one person. To experience the local breakfast in Berlin, we chose to go out and have breakfast in the bakery. The hotel helps to make a reservation for a taxi and needs to pay for the service. The actual taxi at the entrance of the hotel is not difficult to call. When leaving the hotel, it is a black taxi. It feels like being bypassed.
A great hotel in a central location. The breakfast was great, although the atmosphere was pretty noisy taking into account the huge number of people staying at the hotel. The only disadvantage is that for parking I was not able simply to drive into the parking garage, although it says that no prior reservation is needed, so I suppose I had to call the hotel in advance and tell them I'm coming with a car. So I would advise Ctrip to update this part of the information. Nevertheless, if you want to pay 10€ instead of the 22€ a day for parking in the hotel's parking garage, you can consider the parking area at Gleisdreieck, which is around 5 minutes on foot from the hotel.
Front office needs training. Urgently. When I arrive at the reception, I expect 3 things: 1) a smile, 2) ”welcome”, 3) explanation of all the hotel services. (I won't go so far as to push for a ”Thank you for your loyalty”.) None of this was provided. Check-in was rushed and chaotic. I didn't feel welcome at all. My status was also ignored and the welcome drink voucher wasn't prepared, I had to ask for it. In a 5-star hotel? Terrible first impression. Embassy room far too small for the price and with no functioning A/C. It was like a sauna! I don't care if it was unusually hot in Berlin, I expect a full functioning A/C in a luxury hotel. When I asked for the room to be cooled down, because I thought I was doing something wrong, I got a fan. A nice gesture, but a bad sign, indicating that the A/C isn't really working. In an extremely expensive 5-star hotel?! Bed too hard, I had to ask for a mattress topper. The receptionist didn't understand what I was talking about, so I left a note to the housekeeping team. When I asked her for the pillow menu, something I expect in a luxury hotel, the same receptionist asked me what kind of pillow I wanted. How can I say if I don't see the pillow menu?! I guess it doesn't exist? In the end I just asked for a feather pillow. Of course, I didn't get it. I guess they don't have feather pillows at this supposedly 5-star hotel. I could go on... Breakfast, again, not worthy of a 5-star hotel. The a la carte menu is so short that I couldn't believe my eyes! And why was there no buffet on Sunday? Buffet is supposedly served on weekends. Let me guess, a la carte breakfast costs the hotel less? The staff at breakfast were very nice though. They should switch places with the receptionists, to be honest. I was very unlucky in that I dealt with the same receptionist every time. An incredibly cold person who has no place working in the hospitality industry. She didn't even ask me whether everything was OK at check-out. That was probably smart as she would have got an earful. Good things about this hotel are the location next to Tiergarten and the welcome amenity was very nice. The building itself is beautiful but a grand exterior and a spiral staircase do not a 5 star hotel make. The service was so disappointing that I couldn't believe it. At 450 EUR a night, this is an incredible insult. I will never return. I am aware of the staff shortages and all the challenges the hotel industry is facing, but if you're going to charge so much money, I expect to get my money's worth. All in all, an incredible disappointment. In conclusion, the impression I got is that this hotel only cares about your money and not your satisfaction.
Hotel room was small and clean. Great quiet location.Large reception area. Will stop there again without hesitation. Will never book through Trip.com again. Both flights were cancelled. Ryan Air informed us for the departure so we changed to the night before arriving late and extra nights accommodation needed. The app still has us flying on the original date. The return flight was cancelled and the app stated we were checked in and even gave details of check in gate. This meant another night in a hotel and hundreds of pounds extra to fly the next morning. The app is useless. Book direct with the airline and watch Google as it steers you towards Trip.com automatically. The helpline does not answer the phone. Generic answers are useless just like Trip.com Please publish this!
We spent 3 days at Gorki last week, slightly early Valentine’s trip. We love it as it’s just easy here, spacious apartment, clean, modern, great location and in one of the best cities in world! We cooked one day and ate out the rest of the time. With so many bars and restaurants within walking distance, you are spoilt for choice! Regarding the review below, not sure what that’s about, we’ve never had any issues, hence our third visit and not our last. Also, we just loaded the dishwasher ourself, we didn’t need the room attendant to do it! Love the personal service too, when we booked our visit, Constance messaged me the list of rooms to choose from, from the category we had booked. This was great as each apartment is different, no 2 are exactly the same. We are working our away across the different categories :) We asked for a late check out and were told it was €50, we declined that, but we were able to stay in the room until 1pm. We’ll be back in the summer, see you then!
The hotel room is very large, the design must be beautiful, and the breakfast is also very delicious. It's a typical American breakfast. It's very good to have a menu to order according to your taste. The house has a sofa. It's very considerate to have a waiter come to the room to open the sofa and put it on. Beautiful surroundings of the hote
The hotel close to city center and to railway station lies in a perfect location, offers valet service for parking! the personnel is extremely friendly, helpful and professionally working. I got a quiet room with zircon, which is necessary on hot days in German summer. Breakfast was fine!
This place is clearly a Five Star Plus Hotel, and for a comparably low price!