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Highly Recommended, Especially for Families with a Special Needs Child We have been visiting this place for several years—staying in both the chalet tent and the villa—and we truly love it. All the staff are consistently kind, respectful, and very accommodating. As a family with a child with special needs, we deeply appreciate being treated equally, without any judgment or discrimination. That level of understanding and genuine care truly means so much to us. From reception check-in to check-out, the service has always been warm and welcoming. Breakfast was also a wonderful experience. Edward was very attentive and kind, making sure we were comfortable throughout. His thoughtfulness and professionalism made our morning even more enjoyable. A special thank you as well to Resse from Reception for always accommodating our requests during every visit and stay. Your kindness and consistency keep us coming back. Highly recommended, especially for families.

Fantastic resort! The breakfast was amazing, and the beach was absolutely stunning. They have multiple pools too. Every day when we returned, our room was tidied up and spotless. A taxi to Ferrari World was 50 AED, and to the Louvre Museum, it was 16 AED. Taxis were readily available right outside the hotel, which was super convenient. Just before we left, we discovered that we could also order takeout, which was incredibly handy. A taxi to the airport cost 66 AED.

The room cleaning frequency isn't quite up to Dubai hotel standards. At mealtime, my friend joined us. Our room included two meals, while my friend's room only included breakfast. We wanted the free meals to be served as free, and the paid meals to be paid for normally. However, the Asian hostess who seated us showed an impatient expression before we even spoke, and immediately assumed we had exceeded the guest limit. That felt a bit offensive. However, the hotel's pool, food, and kids' club (the staff even joined in the exercises!) were all pretty good. The toilet in our room had a completely enclosed wooden door, which made the kids scared to use it alone, so an adult had to go with them every time. We didn't take their shuttle bus to the theme park because it showed a 30-minute wait and another 30 minutes to get there. We just took a taxi instead, which wasn't too far, about 15 minutes by taxi. The taxi fare was a bit expensive, but the kids couldn't wait any longer. The chocolate at this hotel is amazing!

The only selling point of this hotel is probably the white sand beach, which is indeed beautiful. If you want to enjoy the beach, it's best to stay for two nights, and the temperature needs to be above 28 degrees Celsius; otherwise, it can feel a bit chilly by the sea. The bedding here is also damper than in other Abu Dhabi hotels.

Firstly, the YAS bus was unreliable and did not follow the schedule as indicated. The hotel staff led us to wait for the YAS bus at a bus stop which was no longer in operation and after waiting for 30 mins we gave up and took a Careem instead. Stepping into the hotel, it felt like an extremely overpriced airport hotel. The amenities provided were just a vanity kit and a shower cap. No other amenities. Compared to other hotels I've stayed in Dubai which provided mouthwash, loofah, shaving kit etc. The room itself was small, no rain shower in the toilet and the bulb in the toilet light kept flashing. The hotel breakfast selection was limited, the only saving grace was the eggs benedict. Hotel gym is also small, we went during dinner where there was nobody and had a great workout there but can't imagine if there's more than 5 people in the gym due to the size of the gym. Steam room wasn't working by 7pm. Hotel came with 2 parks access for 2 days but still did not justify the price and the amenities in the room. The only thing I had no complains about was the service from the staff which was impeccable. The WhatsApp service from the concierge was also great as they responded almost immediately to help me with my things. For this price point I expected alot more which this hotel did not provide. I've stayed in motels with better amenities and really does not justify the $700 SGD per night price point.

Facilities: Excellent. The outdoor pool is heated, and the water quality is good. Hygiene: Clean and tidy. Environment: Great, and the location is excellent. It's about a 10-minute drive to the amusement park. Service: Prompt and efficient.

We recently stayed at Sheraton Khalidiya for 2 nights and overall had a pleasant experience. The hotel offers good value for money, with a convenient location, clean surroundings, and spacious rooms. The breakfast selection was also good and provided a nice start to the day. On the downside, sound insulation could be improved as we could hear noise from the upper floors. We also experienced some issues with the bathroom during our stay. The shower drainage was not working properly, causing water to accumulate, and the shower holder was loose, making it difficult to keep the showerhead in place without holding it. Despite these maintenance concerns, the hotel remains a comfortable option with friendly facilities, good breakfast, and spacious accommodations.

hotel is in the heart of the city with good level of service. Security, cleanliness and environment is good as well.

”Exceptional stay! The location is perfect for exploring the city, and the staff were incredibly welcoming and attentive throughout. The room was spacious, spotless, and offered very comfortable amenities. Highly recommended for both business and leisure travel!”

Well received and it is good to live with animals like lion and tigers nearby. We enjoyed the stay here.