With a stay at Cityden Amsterdam West in Amsterdam (Amsterdam West), you'll be within a 5-minute drive of Vondelpark and The 9 Streets. This hotel is 2.3 mi (3.7 km) from Anne Frank House and 2.5 mi (4 km) from Leidseplein.Enjoy a satisfying meal at Restaurant serving guests of Cityden Amsterdam West. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided daily.
I am so glad I found and chose XO hotels - Blue tower and cancelled a booking from a pricier hotel near Centraal due to the online reviews I read online because they were mostly spot on. Booking and payment was conveniently done online, 10% off (found on their website) plus an array of payment options that can all be done over the Internet (including discounted daily buffet breakfasts, and late checkouts that's usually €10 an hour). Check in and check out was quick! My family of 3 (2 adults, 1 eight year old child) stayed in a corner, triple room for 3 days and 2 Nights. Best nights sleep abroad, the beds were firm but comfortable. Fluffy Square pillows too. Wonderful views from the sixth floor (602) of the skyline, neighbourhood, and even the dual carriage way. Fun for my lot to spot vehicles, people and birds. Such a calm and quiet part of the city but easy to get to from Centraal (get the 21 bus from Platform K). There's also a nifty shortcut from the side of the building towards a small square with a Turkish bakery and Turkish supermarket plus a couple of proper grocery stores near the area (they do not accept non Dutch cards but there's a Cash machine in Albert Heijn that doesn't charge extra to withdraw cash, apart from your typical overseas bank charge). Bos en Lommerplein is conveniently close to Erasmus Park, a small petting zoo, number 80 bus (Connexxion bus to Zandvoort, purchase an 'Out Together day pass' for up to 3 children ages 4 to 11 for €9 per adult), Rembdrandt Park. Such a relaxed, diverse part of Amsterdam. However, as mentioned in other reviews, I would have given Blue Tower a 5 * but: - cleaning needs improvement (e. g. spray cleaning products and wipe counter tops properly, vacuum under beds). -Readily available Gluten free or Veggie/Vegan selection during breakfasts would make it a much diverse and better equipped hotel instead of having to request it as it makes the buffet easier, more inclusive and accessible to all guests regardless of dietary requirements. - Air conditioning needs massive improvement. It automatically turns off at 12PM (timed?) and although our room was Ok, it could have been much cooler as the controls didn't go below 19 degrees but with lots of windows, the room is exposed to bright sunshine all day esp in the summer as it traps heat (so had to draw the curtains to keep room cool) and the room felt like it was 27 degrees indoors. Nevertheless, the sunsets were gorgeous. The Nespresso machine was a lovely touch along with a flat screen with Dutch TV (selection of channels including Disney). Our room was away from the lifts and unlike other hotels, it was nicely sound proofed (better than IHG!) however, we could hear doors slamming but, that didn't really affect the quality of sleep or comfort. Facilities were OK, Having 3 lifts meant that it didn't take too long to wait for a lift, the tap water was drinkable and nice tasting. Showers were lovely, towels provided for, room colour and design was
My girlfriend and I stayed one night in the center parks room 1.07. This hotel concept is really interesting, not only for the fact that every hotel room is unique and designed by notoriouse hotels around the world, but the whole hotel is run by students majoritly under the age of 24! Very proffessional, I was welcomed warmly at the recpetion where I had to fill out standard form regarding registration and coronavirus. The room was VERY clean and this made me feel confortable (especially in the current times). The bed was very confortable and I was greatful to be able to relax infront of an ambiance fire place. I did find the design of the shower slightly unfourtunate due to the fact that it was very hard not to get any water outside the shower. Our complimentary breakfast was deliciouse, with a range of pasteries available, scrambled egg an orange juice and a hot chocolate to start my day off perfectly. The service was a bit slow in my opinion, especially that we were only 2 guests in Les Saveurs, however, we were informed by the manager of the department that they were understaffed and apologized for the wait. Check out went very smoothly, Oliver, Stefan and the rest of the lovely reception team really cared on how my stay was and if I had any comments to say about the room. I would like to thank Hotelschool The Hague for this wonderful experience and hope that many after me will be able to enjoy a stay in your beautiful hotel. Nico
Great hotel. Very large. Has a more luxurious look on the inside than on the outside. Wonderful beds! Good breakfast too, extensive. Very busy in the breakfast room when we were there (on a weekend). A hotel room is quite pricey and actually I expect glasses and cups in the hotel room to drink tea/coffee and not disposable cups and wooden stirrers. And maybe I missed it, but I always like some welcome information in the hotel room (such as where and what time breakfast is, how you can use wifi, sauna, fitness, etc.). Of course you can ask everything at the reception or look it up on the internet, but that makes me feel a little less welcome. But overall a recommended hotel!
We stayed here for 3 nights and returned home yesterday. The hotel was good for the price we paid, as compared to most other hotels in Amsterdam it is incredibly cheap. However I’m unsure as to why it has 4 stars, as in my opinion it’s more like a 3 star. The lobby is bright and clean, and has good luggage storage places for if you arrive before check in or need to leave much later than check out etc. The toilet in the lobby is clean and large, making it easy to freshen up after your flight etc. The staff were happy and friendly and always able to help with booking taxis etc. We did not have breakfast included and instead opted to go out for breakfast so I cannot comment on how good the food is. We booked 2x standard double rooms for a couples trip. Our rooms were conveniently situated next door which was good. However, both rooms were not clean enough. The bathroom sink had hair in it upon arrival, the toilet brush was not new and not even clean, and there was something I can only describe as ‘poo water’ in the bottom of the toilet brush holder, which was disgusting. The towels are very small and not very soft, which was also disappointing. And the robes were also tiny. I am 67kg and 5ft 6 so very average and the robes barely fitted me, let alone my husband. They’ve chosen to use a lot of mirrored furniture in the rooms and this is a lovely addition, if it’s clean. And unfortunately, none of the mirrored furniture was clean upon arrival, and still never got cleaned at all throughout our stay. There were finger prints, dust and other smears all over the TV table, bedside tables and on the mirrors behind the bed on the head board, which was pretty gross. The mini fridge also did not include any basic snacks or drinks, not even a cold bottle of water upon arrival. Although our friends staying next door said they had one small 500ml bottle of water, whilst we had nothing. When the room got cleaned on the first day, they didn’t empty the bin properly and a wet tea bag was left in the bottom, again- not good. Our room was also not cleaned at all on the second day, neither was our friends room. Neither room had the ‘do not disturb’ sign on it, and we left the hotel at 8.30am and didn’t return until 5.30pm to get ready for dinner- so they had plenty of time to clean it. Therefore we never got fresh sheets, clean dry towels and more toilet roll etc. The corridors of the hotel need updating. They’re very dark and not at all clean. Lots of damaged paintwork and discoloured doors etc. The location was ok. If you’re looking to go to Amsterdam and visit all the sites like Anne frank museum, Vondelpark and the main canals etc, this probably isn’t the hotel for you, as it’s at least a 20 minute (30+ euro) taxi ride into town each way. I would recommend going more central as this was a lot further than we originally thought, even after doing research on Google maps. However, at £800 for 3 nights for both rooms, it was much cheaper than more centrally
The Social Hub Amsterdam West 4 provides a great place for travelers to relax after a busy day. Visitors to Amsterdam will find that the Social Hub Amsterdam West 4 is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 2km from Amstel Train Station and 14km from Schiphol Airport. Being just minutes away from Jan Van Galenstraat Metro Station allows guests to explore the city with ease. Famous local attractions Sloterplas, Van Eesteren Museum and Morgenster, can all be reached with a short walk. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Amsterdam hotel provides parking on site.
I really enjoyed my stay here and the main reason is the service. They allowed me to check in several hours early to catch up on some sleep, no extra charge. I also checked out a bit later to catch up on sleep, no complaint or penalty fine. However, beware, it’s a nightmare getting taxis back to this hotel late at night from downtown, so plan your night out carefully. This is more of an Amsterdam specific issue.
Amazing and comfortable bed and beautiful bathrooms with big luxurious bathtubs. The breakfast was delicious and the service was outstanding. Staff was very helpful and friendly. I’m surprised to see the reviews, as I have no complaints about the cleanliness, service and food. I would definitely recommend this hotel to anyone who is planning to take a trip to Amsterdam!
Hotel Not Hotel is located in Amsterdam, only 300 metres from Kinkerstraat, which is known for its many shops and restaurants. It offers rooms with a unique concept designed by Collaboration-O, Arno Coenen and IRIS.The entire hotel is like a spacious living room and its lobby is an art-filled, exhibition-like space. Each guest room has a different theme and story, and comes with a private bathroom or shared bathroom facilities. They vary from 5 to 23 square metres.Bar Kevin Bacon is open for hotel guests and locals. It serves cocktails, beer, coffee and bar snacks. Breakfast is available at an additional fee and is served in a breakfast basket, which you can enjoy in your own room or in the bar.The Foodhallen are a 10-minute walk away and De Clerqstraat with its shops and cafés can be found at 600 metres. Tram station Postjesweg is 40 metres away and offers direct access to Leidseplein in 10 minutes. The property is 300 metres from Oud-West.Train station Lelylaan station is only 10 minutes by tram with direct access to Schiphol in 7 minutes.
We stayed 4 nights at the hotel and it was great if you don’t mind being a bit outside downtown. Hotel was great. Very nice staff and very happy with the room. Had a problem with the fridge which he didn’t manage to fix so he switched it out! No problem. 😊 less then 10 minutes from the Foodhallen and very close to a kids wadding pool which was perfect for our 1 year old.
Although the location is very biased, but the travel is very convenient, there are 19 trams to the city center at the entrance, 10 minutes walk from the SJO train station, to the airport to the Central Railway Station is very convenient, the room is spacious enough, the bathroom has a warm bath, very comfortable, Capsule coffee is very good, check-in and check-out is self-service. After staying for 3 days, the last day of storage and luggage contact with the front desk, it can be said that the freedom is very good, a recommended hotel
Summary: This is a fine, budget place to stay if you do not mind living in a very small space (perhaps planning to be traveling via Centraal for much of the day) and want just the very basics but with a kitchen. We stayed here in June 2022 in a two bedroom Ij-view apartment. First, the good parts: —It’s a 2 min walk to Amsterdam Centraal, but doesn’t seem to have any noise from it. The location makes it very convenient to visit neighboring cities and take the tram anywhere in Amsterdam. —There is a grocery store 2 minutes away which is very convenient. —The manager of the facility (Ami) is friendly, professional, and very helpful. She’s a real asset to staying here. —They are generous with towels, toiletries, etc., and there is a ‘help yourself’ area. (Strangely, some of the toiletries are very tiny--single initial bar of soap provided for the bathroom is crazy small.) —The shower is a comfortable stall one, the kitchen appliances are updated, and the blackout blinds work well. Unfortunately, there are several important and large negatives: —The two bedroom apartments do not look like the pictures on the website. The actual apartment is about half the size shown, with one small dining table and two chairs (a problem even for our small family of 3), and one very broken-down couch with no other seating in the living space. The table was right outside the bathroom door. Probably because of the size, the apartment is much darker as very little light gets from the bedrooms into the main living space. —The bedrooms are also much smaller than shown, especially the larger of the two, which had a 3 foot x 3 foot concrete column near the bed, both obstructing the view of the water and also making it impossible to have a bedside table on the right side. The smaller bedroom was the exact width of a double bed, so getting in and out of bed means you must climb down to the bottom. Compounding the bedroom issues is that the mattresses are very thin and hard, so getting a good night’s sleep isn’t easy. There are no closets or dressers, just a rack with a bottom shelf. —Their cancellation policies, though written like typical hotels, are not used in practice the same way. We had a “free cancellation rate” as recommended by the hotel and mentioned in their replies to other reviews on this site, but still they did not want to refund our hotel stay when we wished to cancel. (This was eventually resolved and our money returned, after quite a bit of back and forth.) This would be a fine, budget place to stay if you do not mind living in a very small space (perhaps planning to be traveling via Centraal for much of the day) and want just the very basics but with a kitchen.
Hello Gents, i don't usually do reviews, but i feel that this time a comment is needed. Been there 2 days ago, the room is dirty, found hair on the bed and you can checkout my pictures for the rest ... I did not make any picture in corridors/elevator, but there was dirt everywhere, even the elevator stink and was dirty as hell. I was travelling for business, selected this hotel only because was near my workplace, did not care much about price, only about location. The room is cheap, but also the quality of cleaning is cheap ... The only good thing, was the breakfast, real orange juice apparently (or they managed to fake it very well) and good scrambled eggs. Oh wait, another good thing is the McDonald nearby, at least you can get food easily... I would never go back to this hotel, and i am surprised that my company website suggested this hotel as possible destination, will make sure they remove it from the list. Sorry but, this is what it is ... and i can provide a feedback from the couple standing in front of me at the check in, they went to the room, and came back after few seconds, mentioning that someone else clothes were left in the room .... If you don't care about cleanness, got for it, otherwise stay away ...
Staying in Amadi for three nights, a very good experience, first of all, the hotel security makes you feel at ease, the second room is very big, it is a real big bed, the bathroom facilities are excellent, the shower is big, and there is a free coffee bag in the room. The tea bag and the beer drink water in the small refrigerator are also free. The third view is first-class. The sea can be seen from the room. It is very eye-catching. The fourth service is good. The front desk is patient and thoughtful. There is a feeling of going home, the fifth traffic. It is very convenient to get to the hotel from the train station on the 26th tram line. Yes, there is free fruit at the front desk every afternoon. It is a Western meal for breakfast.
Very nice hotel, very good location, very close to Dam Square, red light district, railway station, European hotel rooms are generally small, but this hotel can be said to be a big room in Europe, gave me an accident Surprise!
I booked a room for 1 person, so of course it was small. But with everything I needed. The room was clean, with big windows and comfortable furniture.
I liked staying here very much.
Even though there are many restaurants downstairs I didn't hear any noise in my room
This check-in is a business trip. The three of them stayed in three double-bed rooms. The hotel is located next to The Hague Central Railway Station and can be reached in about five minutes on foot. The hotel is very convenient for transportation, and it is also adjacent to the business district. There is a Chinese restaurant downstairs. The scale is not bad. The owner is Hong Kong. There are about a dozen floors in the hotel. There is no specific number. On each floor of the elevator, there is a basket and fruits, including kiwi, beer, banana, orange, apple and so on. Breakfast is quite good, full range, clean and healthy, yogurt is especially recommended to try, there are three flavors. There is a Chinese Malaysian duty manager at the front desk, who can barely speak Mandarin, speaks fluent Cantonese, and has a good service attitude. The rooms are clean and hygienic, with large windows designed to provide panoramic views of The Hague. In addition, it is no exaggeration to say that the bed is the most comfortable one since I stayed in so many hotels, it is really particularly comfortable. It ’s rare to give a five-star hotel, but anyway, this stay is worthy of five-star praise
As other reviewers have mentioned, this hotel is in a shared building with another hotel & residential units, but it’s not at all inconvenient or hard to find. The reception provides free water for your room (a refillable tap) and the staff was very helpful with recommendations and also super friendly! The rooms were very clean, lovely wood floors, comfortable beds & great showers. Food, drinks & shops all within walking distance & it’s about a 15 minute walk into the central part of Amsterdam. Unfortunately, there were many restrictions due to Covid while we were there, but having a comfortable room with a helpful front desk staff made it much more bearable!
The hotel is an American Hampton. The rooms marked by Europe are large, comfortable and tidy, and the service is very good. The transportation is relatively convenient. It is very convenient to the railway station, the city center and tourist attractions (about 2 miles to the central station). After crossing the railway bridge in the front left, there are many restaurants. You can walk to the supermarket for 10 minutes, and it is convenient to buy food and fruits. Recommended!
The location is good, about 5 minutes from the train station, and the environment is quiet and very comfortable.
Due to the early arrival, but the staff is also very kind and polite, arranged Early check-in.
The hotel has mini-bar, gym, laundry service and bicycle rental.
The room is very large and comfortable, and there is a kitchen with complete facilities. During check-in, the staff will ask if they will cook, and if so, they will provide a set of cleaning supplies. The room is spacious and the double bed is very comfortable.
The only thing that is more critical is that the room is so big, the toilet is too small, and the depth of the washbasin is too shallow.
But the overall feeling of use is very good.
Stayed here with family, renting a studio and two suites. All rooms were beautifully decorated and with great amenities. Super comfortable beds and fabulous rainfall showers. The area is gorgeous, with tons to see and do just a short walk away. Staff was very friendly and helpful. I will definitely try to book in for my next Amsterdam trip! Hoping to be back sometime soon 🤞🏼🤞🏼🤞🏼
We had a magnificent stay at De ware Jacob Hotel with a family of five at the end of 2020. With the Covid restrictions it was not easy to travel around, but nonetheless we decided to spend a weekend in Amsterdam benefitting from the beauty of the city with fewer tourists at this moment in time. This Hotel was recommended to us as a cosy newly renovated boutique hotel at the heart of the Museum District, and the price was really good, so we were not disappointed. Our stay was even more memorable than expected. We were received by the very friendly owner and treated with a glass of Cava. The suites and the family rooms were very nice and spacious, we also benefitted from an upgrade, which was a nice gesture. A nice sushi dinner was delivered from a nearby restaurant and we enjoyed it in the lounge with a nice restaurant ambiance. We were pleasantly shocked to be given the variety of Georgian natural wines tasting by the host, something we never tried before, accompanied by the delicious strawberry covered in chocolate. Fantastic!! Breakfast was nicely presented, had nice selection and we were also offered a glass of Prosecco to start the day, but instead decided to swap it for extra cappuccinos and a homemade cake on the house. The city itself was delightful, being not so crowded as usual. We really enjoyed walking in the nearby park. Also went to The Red Light district which was absolutely empty, something unforgettable and special!!! It was indeed a very pleasant break in beautiful Amsterdam.
The hotel is very close to the train station. The first time I ran to another ibis, this is the ibis style hotel. But this is closer to the business district. In fact, the two ibis are about 3 minutes walk. The hotel room is very small, basically can only open the big suitcase checked in the bed, maybe the hotel in Amsterdam is so big. The hotel breakfast is OK, the breakfast of each hotel is similar. Bustling commercial street, pedestrian street is on the edge, shopping is very convenient
I booked a room in this hotel - I had to pay part of the additional fees 241 rubles .. but it takes 2 times more from me at the reception desk. 6.64 EUR !!! photo of my reservation, photo of the receipt from the reception about the requirement in the photo below. I almost do not understand English. But all I could understand was that the additional fees every day are different in amount. So kaa yesterday with me 3.40 EURO took the surcharge, but I have a reservation today. And the surcharge on it today? Why is there one extra charge when booking, but in fact they require 2 times more? What should I do in this case? Do I have the right to pay 241 rubles -3.49 EURO as shown in the reservation? Why is the Princess Hotel not informing the Trip.com website about another surcharge on this day? Or is the Trip.com website writing the wrong surcharges? Please understand the situation!
The hotel is located 5 minutes from train station, easy access to the centre of Amsterdam. Rooms are clean and nice. Lobby very cosy with free coffee and tea all the time. The service kind and helpful. I would recommend this hotel to everyone
We chose bunk hoping for a hostel atmosphere with a bit more luxury, unfortunately we found the atmosphere to be quite antisocial. The mixed pods were dark, with no windows which made for a challenge every time you wanted to use your case, the bathrooms were the same with no natural lighting and it definitely wasn’t designed for getting ready in an evening! We found the communal space was mainly used for people who were working and we were made to feel as though we needed to be quiet, the age range was very broad with travellers and families which just gave the place a confused feel. The restaurant was very expensive for a hostel style hotel and this was made worse when not being allowed to bring your own food in, this just felt very money grabbing for a budget hotel. There is also no case hold so once you have checked out or are waiting for your room you have to pay for a Locker! The establishment is clearly a hostel trying to be a hotel which was very unclear when booking. We did however find the location to be good with great transport links such as the metro and free ferry to central.
Small hotels, stairs are really amazing, but it is estimated that small hotels in the center of Amsterdam are like this, it is really not recommended for leg inconvenience. Parking is not very convenient. Because I don’t know how to pay more than 60 euros for 24 hours, I have a big loss. It is said that it is free on the road at night, and it is not easy to park during the day. Nothing to say about the location in the city center, very convenient, the bed is really narrow
The location is convenient. It is a two-minute walk to the subway station. The hotel lobby is staffed 24 hours a day. You can also buy some snacks and drinks. The room is clean and the space is enough. The overall is very good.
Staff: Friendly, Helpful and Kind, staff were bilingual from what I could understand English and Dutch
Location: Easy to get to via bus by the 397 from the Schiphol Airport to the Van Gogh Museum and walk 10-15 minutes or take the Tram 3 the rest of the way.
Amenities: They offer multiple consoles to select from to put in your room if you're into that and have a mini cafe/bar in the lounge.
Cleanliness: Bedding and towels were clean on arrival but there was a weird smudged substance on the wall that was not cleaned for some reason.
Would I recommend: If you are into gaming it's a great location to stay and the price is not bad. There's a nice variety of consoles and games to select but with other peoples reviews and my experience I would not be able to verify how clean your room may be upon arrival.
Short trip to Amsterdam as a couple. It was a 20 minute walk to the main train station which we were ok with. Breakfast was good. Rather than opting for the bed and breakfast style package, we paid for breakfast each day as there was a quite a large menu with lots of different larger and smaller sized options on it. The bar was lovely, we got to sit by the water and enjoy a few beers from the brewery. We chose to go to the bar rather than wait for table service as it was a lot quicker and we could look at the different beers on sale. The Reception was very helpful. There is a large grassy area just outside which our room overlooked. This did get a bit noisy on a late evening with groups sat out. The water in the shower became ridiculously hot at times so do be careful of this. This was a good base on the outskirts of town.
The location is next to the train station and tram, very clean, and there is a sauna (though we didn't have time to go) The front desk service is very friendly, the rooms have basic kitchenware, the price is good, and the pass is very good
Clean, the room provided a lot of tea bags and coffee. Very satisfied.
Hotel lacked very basic things you would expect. No information in rooms regarding amenities available, time table for breakfast or even local info, not even safety information incase of fire. No tea or coffee making facilities in the room. No water or glasses.No phone to contact reception and no mini bar. Good shower, liquid soap only, no other toiletries in bathroom. No house keeping . We stayed 3 nights and had no one come in and make bed or clean. Only 3 hangers for 2 people so had to fold clothes. No on site cafe . Bar small and limited. Did sell pizza and one other dish but tried the pizza one night and was a pre bought frozen pizza. Staff were not helpful, we arrived early before 3pm and although our room was ready we were charged an extra £40 to have our room early. Room was a nice size and modern but two walls were glass which looked directly into opposite rooms and so we had to have curtains closed day and night. Breakfast was okay, again pretty basic. Beds were comfortable and hotel modern and clean overall but unfortunately I would not go back and so could not recommend .
As this is a new hotel, everything is very clean, and the breakfast is wonderful! However, there was a glitch with their system when checking out, and the person doing the checking out didn’t have the best attitude. She kept insisting that I should pay the room again (even though I’ve showed her the payment confirmation), and said they’ll refund me if they found my record. That was disappointing. Thankfully the manager stepped in and resolved the issue in the end.
The hotel was absolutely amazing, we had a fantastic stay. The rooms were clean, spacious and modern. The host of the hotel Bruno was very friendly, very helpful and gave us great tips as to where to go round and about Amsterdam. The hotels breakfast was also delicious! We cannot wait to come and visit again next year. Flaffie and Freddie
Thank you for a fantastic stay. Great room allocation we were at the front of the hotel but the road noise wasn’t a problem with the window closed. 25min walk into Central Amsterdam but to be honest there is so much to see in the local neighbourhood there is no need to go into Central Amsterdam. Brewery across the road has amazing brown food (fried snacks) and the beer was to the best experience and the barman allowed us to taste a few before we decided which one we liked. Coffee shop about a 5min walk t from the hotel. 8 min walk to the local supermarket. The bus stop outside the hotel number 22 stops outside and number 48 stops about 7mins from the hotel. The bus stop at Central Station is at the back of the station and platform J I think. The bar in the hotel actually looked like the pictures. The restaurant was very stylish but we didn’t get the chance to eat in there but will on our next visit! Room was clean, great coffee machine in room, and English movie channel and the best bed with foam mattress and lovely soft pillows. We would definitely stay here again
We booked this hotel for 3 nights back in 2019, for 2020. Twice we had to change our dates due to COVID, first to 2021, then to 2022. Prior to arriving to Amsterdam for our holiday, I (who had been the one to book), had received emails from this hotel informing us they are looking forward to us staying and asking if we wanted to book breakfast. Things were going fine, until we arrive to the hotel on our check-in date, and were informed they had no room for us. We were in shock, and thought they were joking. In short, our names were on the system, but for some bizarre reason they had not allocated us a room. They told us to come back later and they'd sort it. Came back later to be told they have no room and we'd have to go somewhere else. No attempt to understand how we had payed over £600 for a hotel we got told we couldn't stay in. Owner tried blaming it on Booking.com, to which the website recommended us an alternate accommodation, which was about half an hour away from the city centre by tram in an unpopulated place, and a fraction of the quality of what Amsterdam House was supposed to be. As two young girls travelling for the first time alone, this was completely out of the question. Fortunately, we were able to find other accommodation, and 'apparently' we will receive a full refund. Time will tell if this hotel does. If their morals are anything like the way they treat customers, I wouldn't be so sure. I have never known a hotel to simply tell me upon arrival that they don't have a room for me, after I had paid a high price for it. Disgusting service, and judging by the other reviews on here, I'm starting to become glad we got turned away.
Set a four-person room, a large bed with two single beds, a bunk bed. In the basement, the hotel is not bad, there is no slippers, a kettle, and there is a socket that can be directly charged without conversion. The hotel reception staff are very nice and can buy bus tickets at the front desk. The hotel is strategically located, not far from the Van Gogh Museum and the tram platform, with parking at the door. There are several kindergartens around, and the children and the local children are very happy.
The location is really very good, convenient from anywhere, the hotel is small, but understandable, the location in the city center, everything is worth it, there is a chance to come to the Netherlands again, it is really a man ’s paradise
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