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      Breakfast

      4.6/5Outstanding248 Reviews
      Central Tokyo Tokyo|2.87km from city center
      The hotel locates at the tranquil part of Tokyo with convenient access to restaurants and subway stations. The highlight of my stay was the astonishing view outside the window, which can look at the Sky Tree Tower from afar, very clear though. Also, the hotel has the oldest Japanese Park.
      From$253
      4.6/5Outstanding223 Reviews
      Ginza/Tsukiji Tokyo|0.31km from city center
      We felt that this hotel was centrally located in Ginza and we had quick access to a lot of the shopping and attractions nearby either by walking or using the metro. The hotel is surrounded by good restaurants and convenience stores. The check in was smooth but our room was not available until 4 pm. They do offer luggage storage in the lobby and will deliver luggage to the rooms. The lobby offers a light breakfast (for a fee), a welcome coffee in the morning and they have a spring water fountain that dispenses cold water. There is also a spot in the lobby where you can grab your toiletries for your room or items for the onsen room like the yukata. There is also a pillow selection area and it might be worth getting here promptly because once they're gone they are gone! The rooms were comfy and quiet. We booked a run of the house and although our bag was originally marked to be delivered to a bigger room we got a much more compact one. We didn't mind as we had gambled when we made the choice and saved a bit because we did. The room had a large TV, a small work station and a very small bathroom. The room was still well equipped and we had a kettle, mini fridge, air purifier/humidifier, fabric freshener, spots to hang our clothes and enough room to put our large luggage without it being in the way. The bed was very comfy and we felt we got a good night's rest. The room also had good WiFi and a number of outlets including a few USB plug ins. The room had a tablet which was kind of gimmicky but could control the lights, AC or heat and the TV. There were some videos on demand including some adult content. I spent more time than I felt I should trying to figure out how to screencast and ultimately was not able to. There is an option to select a language on the tablet but some instructions are only in Japanese. We played with the tablet a bit the first night but it wasn't really needed to enjoy the room. We thought it was funny that we only got one long pillow and each day they offered one bottle of water despite the double occupancy.bit is worth while getting the pillow selection and without it we aren't sure how we would have slept. We felt for a hotel that calls itself ”premier” the one pillow and one bottle was off. The onsen for men was on the second floor and women were on the third floor. The men require no code but the women's code changes daily and you have to pick up the code from the front desk each day. They have shampoo, conditioner and body/face wash and the onsen is pretty clean but on the smaller side. Each time I went there were 4 men in the soaking bath and that is pretty much the limit. There isn't water in the onsen area but there is a vending machine and water dispenser in the hallway. The women's onsen was not as busy according to my wife but she did note there were guests that weren't aware they should have quiet conversations or none at all. There are lockers provided in the change room and clips to put on your sandals to mark them. There are no towels or wash cloths here though and you have to bring the towels from your room and the cloths can be picked up in the lobby. The laundry area was normally available and they have two washers and two dryers. It takes about half an hour each to wash and dry and they provide laundry detergent. They could use some English signage in the laundry area as it seems some people weren't sure how to use the machines like how to start or that they needed to empty the dryer lint. Each time I used the laundry machine I removed about a quarter inch of lint from the screen which shows that they aren't being properly maintained. The hotel only offers room service to rooms if you put a room service magnet on the door before 11 am. When the magnet is hung it is cleaned well and they replace the towels and bring you your one bottle.
      From$159
      4.7/5Outstanding78 Reviews
      Tokyo Station/Nihonbashi Tokyo|1.83km from city center
      I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry
      SOLD OUT
      4.6/5Outstanding98 Reviews
      Central Tokyo Tokyo|3.01km from city center
      This was our second trip to Japan within the past 5 years. Previously, we stayed at a budget hotel which was cramped and small compared to American hotels. For this reason, we decided to splurge and I'm so glad we did. Splurge on the deluxe room if you value space and comfort. It not only made a huge difference, but it made our stay even better. The deluxe room comes with a walk- in closet, huge bathroom, and the room itself was big enough for a King bed and sitting area with a couch and chair. The staff provided excellent customer service at all times. The hotel is not that close to a train station so be wary of that, especially if you have heavy luggage. Also, this hotel is huge and navigating it takes time before you know where to go and how to get to the area's local restaurants and train stations. The hotel grounds have a beautiful Japanese garden with waterfall which rivals some parks. The only criticism I have about our stay is dining. As do all hotels, this one charges a huge price to dine on-site. You have access to local restaurants that are within walking distance for half the price. If you want to save money do a little research online and dine off-site. There are plenty of options around the area.
      From$283
      4.6/5Outstanding489 Reviews
      Tokyo Station/Nihonbashi Tokyo|2.06km from city center
      Stayed at this hotel for 3 nights. Overall, the hotel is clean and has all the amenities that a business or couples traveling would need. The rooms are clean, and a good size for Tokyo. The communication with the front desk. Staff is also efficient and easy to navigate. The downside would be the location is a bit off and requires some walking to Tokyo station. Otherwise, it’s really value for money.
      From$268
      4.4/5Excellent219 Reviews
      Ginza/Tsukiji Tokyo|0.49km from city center
      The toilet is big feel like it is the same size as the room, therefore there is not much space to put luggage. Room is clean and there is a massage chair as well. Flow free of complimentary tea and amenities at the lobby. Service is ok. Check in time is strictly at 2pm, I reached at 150 and was told to wait till 2pm even though I am just 10 mins earlier and there is no other customers at the counter during that time.
      From$197
      4.6/5Outstanding333 Reviews
      Ueno/Asakusa Tokyo|5.55km from city center
      Actually no comment for this Phenomenal hotel, there was an accident happen that we caused and it was really awkward but they help us to clean up fast and peacefully. The floor it’s very different and unique, we have to lock our shoes to get in, and if you don’t want to walk without shoes, there are slippers provided. The hot spring is fantastic with spectacular sauna, I am loving it. And the free ice cream is delicious and indescribable. The best service that you can find is here 
      From$226
      4.5/5Excellent129 Reviews
      Ginza/Tsukiji Tokyo|0.35km from city center
      I booked it because it was my birthday. I told you in advance. I was grateful to upgrade the room for consideration. The room is not big, but it was new and clean. Only shower booth, no bathtub, but the room is made large. It may be for young people and foreigners who often finish it in the shower. 1F The lounge had detox water, tea 24 hours, and other juices were also enjoyed at a fee. It's a little far from the center of Ginza, but it's quiet. I can't see the view, but I felt that there was a lounge space with green on the rooftop and it was well devised. I was very happy to see youtube and Netflix on the TV in the room. I was able to enjoy the movie in a movie theater atmosphere by darkening the room. Compared to the surrounding hotels, the price is cheap, but I thought that the cospa was very good overall, such as free drinks, lounges and room cleanliness. Thank you for your care. Thank you!
      From$221
      4.5/5Excellent207 Reviews
      Roppongi Tokyo|3.16km from city center
      The hotel is VERY small, too small. We booked the biggest room which was stated as 24 sqm. When we first entered into the room we were shocked. This was the smallest room we have ever stayed. Two small beds had to put next to each other, otherwise you can't walk in. And there was no seating area for you to rest unless you sit on the bed. Luggage cannot be opened in the room freely and we had to make our way to adjust that. We paid almost aud$300 per night and the whole experience was disappointing. Service was very friendly and location was good. But because the room was too small, we cannot enjoy our stay in the hotel. Almost everything is self serviced, they don't even have lotion and cotton tip.
      From$204
      4.7/5Outstanding202 Reviews
      Tokyo Station/Nihonbashi Tokyo|2.03km from city center
      Matsui Garden Hotel Nihonbashi Premier is a very nice hotel chair in Japan. Hotel location in Nihonbashi main Street where is convenient to many restaurants and shops. We like this area is not too crowded and feel good walk on street. The hotel includes onsen facility is a bonus to visitors after long day. The onsen itself is clean and tidy. We like the staying experience and recommend this hotel to travelers who expect high Japanese standards.
      From$267

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      Hot spring

      4.6/5Outstanding372 Reviews
      Tokyo Tower Area Tokyo|2.41km from city center
      The rooms are quite spacious, and the ones with balconies are just insane. With views of mount fuji
      From$351
      4.2/5Very Good114 Reviews
      Shinjuku Area Tokyo|5.44km from city center
      A beautiful boutique hotel with a rooftop onsen, at a great price. The room was small, so bring trunk-style luggages instead of those that open flat if possible. I could fit my trunk luggage easily into the nook below the tv. The semi-double bed is also smaller than your regular queen sized ones. While the location is great, it is a long walk from the main Shinjuku JR station, and the distance was truly felt when my feet was in pain and full of blisters from the second day on. The entire hotel was also very dusty for some reason, and it made my partner’s sinus infection act up badly. So I would recommend staying elsewhere if you’re sensitive towards dust. The onsen on the other hand, was great. Didn’t think I’d use it often but I ended up going every night. The onsen water smelled like chlorine most of the time, so don’t expect natural spring water. PS: Men’s onsen is equipped with Dyson hairdryers, but they’re not as strong as the one at home! Women’s one has a different hairdryer, but stronger and nicer than the one in the room. Staff were polite and helpful!
      SOLD OUT
      4.5/5Excellent379 Reviews
      Odaiba Tokyo|4.46km from city center
      It was new so it was clean and comfortable. There is everything in Ariake Garden. Hot spring facilities are also available for a good price. The hotel and garden are connected inside. It is convenient but quite, walking. I felt that there were not many rooms to enjoy the view. I thought the restaurant was not too large. A little good business hotel, city hotel, and you will get more satisfaction. I wonder if I should expect too much ‥ in the Gulf area. Of course, the staff will respond politely. Is it due to personality? I felt sorry for those who lack explanation. I spent my time actively asking ”can you please?” ”Can I?” etc. I entered the winter vacation and there were many small children with the baby welcome inn.
      From$184
      4.6/5Outstanding845 Reviews
      Haneda Airport/Kamata Tokyo|14.15km from city center
      A new hotel that is clean, has good Wi-Fi, a nice onsen and a great place to break up a trip before you fly or after a long day of flying. Connected to the Terminal 3 (international terminal) it is build on top of a small shopping mall with a few restaurants. The hotel has pushed for self check-in and check-out and has a row of these machines with a very small face-to-face area. Some people might not like this. For me the check in machine didn’t work properly and the staff helping me took 4 tries before it would scan my passport. Check-out was fast though and took under a minute. My room had its own air conditioner so in winter the room wasn’t boiling hot which for me is a very major plus point (if you’ve travelled in Japan in winter a lot you will know what I mean!). I’d be very happy to stay here again
      From$175
      4.7/5Outstanding89 Reviews
      Central Tokyo Tokyo|1.96km from city center
      A very good hotel. The front office checked in very professionally and quickly. They answered a lot of questions. The various package services were very responsive. The breakfast was delicious. I tried several restaurants. The dishes were very good. The cleaning service was very timely every day. Very well done too.
      From$836
      4.7/5Outstanding73 Reviews
      Tokyo Station/Nihonbashi Tokyo|0.77km from city center
      The location is great, right next door to Tokyo Station and walking distance to the Imperial Palace. The staff in this hotel are fabulous, very polite, helpful and attentive without being intrusive. Check in was a nice easy process and I was kindly shown to my room. The room itself is fine, I've stayed in better Four Season Hotels but there was nothing wrong with the room I was given. The bed was comfy but the pillows I found were way too soft. I'm sure however if I'd asked they would have replaced them with firmer options. They also had limited charging sockets near the bed but not close enough for shorter cables so I had to charge my phone on the other side of the room. The shower was powerful, there was a nice deep bath but no bath salts and the bathroom amenities are not miniatures but rather large dispensers, great to save on plastic waste. Robes, hair dryer, tea and coffee facilities and mini bar are all provided. It appears they don't offer a pressing service because when I requested this they suggested an iron and ironing board to be brought to me instead. I personally don't mind ironing my own clothes so this was fine for me. WiFi was very good. The gym and restaurant are located on floor 7. The gym was nicely equipped for a hotel gym and had just about enough kit to get a decent workout in. They had a selection of cardio options as well. There are tin bottles of water and towels readily available. The hot pool was nice to relax in after and they also had a steam room and jet massage shower. Breakfast I had both as room service and in the restaurant. The menu was the same in both but you had more freedom on portion size with the continental option in the restaurant. I also had dinner room service whilst at the hotel. Room service was quick, normally arriving within 30mins of the order being placed. The food was well prepared and delicious. My only constructive criticism would be, it would have been nice to have had more choice, I found the room service menu limited, and I'd like to have had more local Japanese options, especially sushi. All in all a good hotel with fabulous staff in a great location. It wasn't however perfect with the points mentioned above so I can only award this hotel a 4* rating.
      SOLD OUT
      4.6/5Outstanding285 Reviews
      Odaiba Tokyo|3.22km from city center
      Hotel is nice and new with sea view that near to train station, it is quite suitable for family travel, it has hot spring, excellent breakfast with shashimi and ramen at night, but the location is a bit far away from the City, transportation is not so convenient to airport, only one bus at 12pm to Narita airport. Service is good but a bit difficult to communicate in English if you don't understand Japanese.
      From$172
      4.8/5Outstanding144 Reviews
      Tokyo|5.78km from city center
      The hotel is some distance from Tokyo Station, and the taxi fare is 3,200 yen; the taxi fare from Shinjuku is 2,800 yen. The room is relatively large and the service is good; the hotel has a courtyard, which is nice to walk around in; the restaurant in the courtyard, Muchundang Shibanyaki, is delicious. Breakfast is a set meal (you can choose Japanese or Western food), and the Western food you choose is exquisite. All in all, the hotel is very good and suitable for vacation. But if you mainly focus on shopping, it is recommended to stay near Tokyo Station or in Shinjuku. In addition, the hotel has a hot spring, but it charges 2,200 yen for adults. The hot spring is not big and there are not many people.
      From$403
      4.4/5Excellent57 Reviews
      Tokyo Station/Nihonbashi Tokyo|1.47km from city center
      We stayed after a big party on Saturday and we had just enough energy to walk down to this hotel from Ginza(30min). As soon as we got to our room, we went to bed. The room is just enough for two guest and nothing special. Some hotels in Tokyo are providing a common bath recently and this is the case in this hotel. The size is not so big but small. it is great feeling to start a new day from bath! And next let have a famous breakfast. I had seen some photos, beautiful breakfast with lots of choices, even Ikura-don, which I didnt believe and I thought it is advertising only. However, the hotel provide that break fast and even better one. We were there for actually almost one hour and we made ourself really full (and no need to have a lunch on that day). A good thing is they provide small portions with various selections. The cost is little bit expensive (15,000 JPY) compared to the other business hotel. But it definitely worth it. After you had big break fast, you can walk to down
      SOLD OUT
      4.4/5Excellent229 Reviews
      Ikebukuro Commercial Tokyo|8.64km from city center
      Hotel is clean and tidy. Appreciate with the welcome drinks and the hot springs inside the hotel,
      From$90

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      Family friendly

      4.4/5Excellent465 Reviews
      Ueno/Asakusa Tokyo|4.66km from city center
      Situated at a very convenient location (near Ueno station). Room is also spacious for Japan’s standard and clean. Check in and check out process was very fast as it is conducted via the use of machines. We were very lucky to be able to immediately checked into our room prior to the usual check in time as the room was ready. We were very glad about it! Service was quick as well when we requested for additional pillows. The pillows and bed were very comfortable! Will definitely return!
      From$198
      4.5/5Excellent631 Reviews
      Ueno/Asakusa Tokyo|4.74km from city center
      This hotel boasts a prime location, just a two-minute walk from Tawaramachi subway station. With a convenience store right downstairs and an additional five to six within a five-minute radius, guests enjoy unparalleled convenience. In a mere 10-minute stroll, you can reach the renowned Senso-ji Temple, providing an effortless immersion into local culture. Despite the rooms being relatively compact, the overall environment is clean and tidy. The implementation of a smart check-in system adds to the ease and efficiency of the stay.
      From$136
      4.1/5Very Good45 Reviews
      Ueno/Asakusa Tokyo|5.56km from city center
      This time I stayed at the Lotte Residences Asakusa in Tokyo. I loved it because of the panda room (hahaha). What shocked me was that when I got up on the first morning, I found that there was a temple in my room (right next to it?) , there are actually (one after another tombstones) inside. Although I said ”I'm not afraid! It's a lie”, it was still a quite interesting experience! Because in Taiwan, there is no such custom of ”getting along day and night” with the tombstones~
      From$109
      4.3/5Excellent613 Reviews
      Ginza/Tsukiji Tokyo|0.29km from city center
      Hotel staff is friendly and can speak english. The room is sizeable for 2 persons. There is a water dispenser on the floor which we stayed on. The hotel also dedicated a shelf at the reception stocked with necessities (eg. Shaver, shaving cream, cotton buds, even basic make up) which you can take. There is also a coffee machine, orange juice and water dispenser at the reception. Best part about the hotel is the location. It is very close to Ginza Station (just a short 5mins walk) and just next to the main shopping belt of Ginza with the luxury and other big brands. There is also a Family Mart and Lawson nearby, as well as a cafe downstairs and Starbucks near the hotel. Downside is the toilet looks a little old. But we are not fussy about it as it is clean enough, and for the affordable price paid, the hotel is a great find!
      From$139
      4.5/5Excellent408 Reviews
      Ginza/Tsukiji Tokyo|0.44km from city center
      Good location as its near yurakucho line and main ginza St There is lawson and 711 nearby Coin laundry and microwave is also available in premise which is very convenient compared to mercure which is nearby
      From$157
      4.6/5Outstanding771 Reviews
      Ginza/Tsukiji Tokyo|0.89km from city center
      Hotel in a nice and quiet neighborhood and close by train station. It was very comfortable/clean and modern. The self check in/out is via a Kiosk but staff available and assist.
      From$199
      4.5/5Excellent242 Reviews
      Ginza/Tsukiji Tokyo|0.39km from city center
      My wife and I stayed at this hotel for 10 nights during New Year’s holiday. We really loved staying there. The room is not very spacious but the layout and size is adequate for us given the hotel is located in Tokyo. The room is clean with very comfortable bed. Staff are friendly and helpful. Location is great as it is in the centre of Ginza. A convenience store is just on the ground floor of the hotel. We definitely would love to stay there again.
      From$175
      4.5/5Excellent388 Reviews
      Ginza/Tsukiji Tokyo|0.49km from city center
      This is a value for money if you want to stay in Ginza area. You can see Tokyo tower from the 16th floor hotel lobby! The windows are super clear and clean making a wonderful night view of the city. Will definitely return for my next trip. Can take Toei line to Narita Airport
      From$277
      4.7/5Outstanding414 Reviews
      Ginza/Tsukiji Tokyo|0.66km from city center
      Both service and location is amazing. For both traveling and business trip, the location is top notch. For transportation, you get access to hibiya line, Ginza line, yurakucho, shinbashi station which pretty much goes to everywhere. Ginza is right next to it, which is famous for shopping and food. You will have no trouble accessing any place in Tokyo with these lines. For business, mainly it is held at either marunouchi or kasumigaseki(government) both locations are very close. If you want to walk around in nature. There is a big park right in front of the hotel. Very satisfied with the location. Service is great as well, they pretty much solve any problems or question I had.
      From$617
      4.7/5Outstanding565 Reviews
      Ginza/Tsukiji Tokyo|0.18km from city center
      Had a great experience staying in this hotel. Staff are professional and friendly, and location is excellent (right outside an exit!) Within minutes to Ginza and less than 15 minutes walk to Tsukiji. Room size could have been bigger for the price paid but it was sufficient for 2. Will stay again.
      From$316

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      5 star

      4.5/5Excellent489 Reviews
      Tokyo Tower Area Tokyo|2.04km from city center
      A very nice hotel, the room view was amazing, with direct access to the monorail station, and connected with a small mall where you can find a Convenience store & other shops
      From$397
      4.6/5Outstanding1720 Reviews
      Suidobashi/Tokyo Dome Tokyo|3.75km from city center
      Always a great experience! Staff was very friendly and accommodating, most spoke english, and was able to locate my missing hoodie from my room after check-out. Would come back next time.
      From$163
      4.2/5Very Good135 Reviews
      Akasaka Tokyo|2.21km from city center
      The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.
      From$389
      4.8/5Outstanding108 Reviews
      Central Tokyo Tokyo|0.94km from city center
      It's very good. From the front desk to the room to breakfast to dinner, etc., every detail is great and the price/performance ratio is very high. Especially the dishes and service in the Japanese restaurant in the hotel are so authentic, which made my mother very happy. She will never forget the Japanese restaurant. It was my first time to stay at the Hilton Conrad. I didn’t expect that the service and quality were better than those at the Ritz-Carlton and Peninsula. I even liked it better. Unfortunately, I couldn’t cancel the hotel later, otherwise I would have to extend my stay for two days. What a pity. However, we have developed a new continent and will visit more often in the future!
      From$919
      4.5/5Excellent349 Reviews
      Odaiba Tokyo|5.01km from city center
      Great location right next to the station and nice see view even though on lower floor. Big room size but no espresso coffee machine unlike Nikko hotel next door. Breakfast varieties okay and free welcome drink station for hotel guests.
      From$354
      4.4/5Excellent202 Reviews
      Shinagawa Tokyo|4.69km from city center
      Beautiful hotel nested in a high class housing district. Shuttle bus service to the hotel is provided from Meguro station every 15min. Beautiful Japanese garden on the ground floor.
      From$389
      4.6/5Outstanding112 Reviews
      Tokyo Station/Nihonbashi Tokyo|1.35km from city center
      I was able to spend a very comfortable time. The staff was friendly and helpful, from the front desk to the cleaning staff. In particular, the Western breakfast was very delicious and I wanted to eat it again. You can use the connecting passage from the station, so it was saved without getting wet in the rain!
      From$255
      4.6/5Outstanding2178 Reviews
      Shinjuku Area Tokyo|6.73km from city center
      Keio Plaza Hotel Tokyo offers a luxurious and comfortable stay in the heart of Japan's bustling capital. Boasting a prime location in Shinjuku, this hotel provides easy access to shopping, dining, and entertainment. Also, it is walking distance to various lines making traveling easier. The hotel is 34 storey high. The panoramic views from higher floors with the huge window, especially overlooking the iconic Mount Fuji from a distance makes it a memorable stay. There are also dining places at Keio Plaza Hotel offering Japanese, international, and fusion cuisine. There is also a convenience store at level 2 that close at 2am for those who want to get some small bites, snacks or drinks. It is huge and because it’s located in the hotel, shelves are pretty filled up. The hotel's facilities, include a well-equipped fitness center and a relaxing pool (didn’t get to try as it is winter). The attention to cleanliness and maintenance throughout the property adds to the sense of comfort and well-being. There is also 2 in 1 washing machine with dryer at L18 at the south tower for usage starting from 500yen, depending on what the features you would like it to be, best of all, it comes with detergent. What truly sets Keio Plaza Hotel apart is its exceptional service. The staff is known for their professionalism, attentiveness, and hospitality, ensuring that guests feel welcomed and well taken care of throughout their stay. The attention of all the staffs to detail from check in and amenities reflects the commitment to providing a high-quality experience for guests. While the hotel's location in the vibrant Shinjuku district provides easy access to entertainment and transport, it's worth noting that the immediate surroundings can be bustling, reflecting Tokyo's energetic pace. However, once inside the hotel, guests can enjoy a serene and tranquil escape. In summary, Keio Plaza Hotel Tokyo stands out as a premium accommodation choice, offering a perfect blend of luxury, convenience, and impeccable service. Whether you're a business traveler or a tourist exploring Tokyo, this hotel provides a refined retreat in the heart of the city.
      From$327
      4.7/5Outstanding135 Reviews
      Shibuya Tokyo|6.16km from city center
      There are many positive things to say about this hotel, the space is huge for a Tokyo hotel, very clean, and the location is more than excellent. However, am extremely disappointed and displeased by the service that was provided by a female Caucasian staff member of the team. Of our 7 days of stay here, we have only tried to make a single request, which was to make a restaurant reservation on the 21/5 in Hokkaido as I could not read or speak Japanese so I require assistance from the team. She initially wanted to dismiss me as soon as possible until a Japanese colleague came to assist us. Provided us with a restaurant reservation form and we filled it. Thereafter, she said she cannot reserve for us because the date of reservation is after the date that we are staying at. Firstly, this is such a simple request and I only made it because I’m unable to do so myself due to the language barrier. Secondly, I was appalled by her laziness and attitude when conversing with us. I have never encountered such horrible service by a hotel concierge in my life before, many others would be glad and happy to assist with such a simple request.
      From$480
      4.9/5Perfect68 Reviews
      Tokyo Station/Nihonbashi Tokyo|1.59km from city center
      Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.
      SOLD OUT

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      Tokyo Capsule Hotels review

      Sophiearth Hostel Tokyo
      2.8/56 Reviews
      Shinjuku Area
      Tokyo
      |6.28km from city center
      I just wish to share my experience in writing in order for all the parties involved to be aware of the reality of such an accommodation. A few months ago, having seen photos on Agoda.com, I had a booked a twin room for 2 people which (as per the photos) had a small tv screen, along with a few other small amenities. This room, very clearly differentiated itself from the remaining rooms Sophiearth III hostel was offering by having 2 mattresses on the floor (which could be joined so that 2 people could sleep together). This specific room/mattress configuration was the sole reason I made this booking (so I could avail it with my partner). Before leaving for my trip, as I was double checking my bookings on Agoda and their corresponding facilities, I noticed that my confirmed booking no longer showed me any similar photos of the same room I had booked. In fact, I noticed that the photos of the said room were no longer available anywhere for viewing. I worried that the hotel would no longer honour & provide me with the same room booked, so I emailed Agoda to share my concerns. I was reticent to cancel this booking in order to make another one as it was non refundable, so in order to be sure of what the situation was, I contacted Agoda. I was assured by Agoda through an email that I indeed would be getting the same room with 2 mattresses on the floor, and that I should not worry as everything would be as exactly booked (my worries were gone post this). As I reached the hotel on the 20th of Feb, I checked in and made the full payment at the property for 5 nights convinced that the room situation was sorted. Unfortunately, as I went up to drop my bags in the room I was disappointed to find that it was not what I had booked as per the photos. They in fact gave me a small bunk bed enclosure/room with no space for 2 mattresses on the floor, no small tv screen or other amenities. The shared bathroom looked very grim, dirty, with a wet floor, no bath mat to dry the feet (another clear contrast to their website photos). When I went to the reception to explain the situation, I also had with me the Agoda email assuring me of the 2 mattresses on the floor and photos of the room I originally booked for (I had taken screenshots for my reference prior to them being removed from the website). To confirm my worst fears, the lady apologized and said they no longer could offer that room as they were going through renovations and it was no longer available. I asked what could be done from their side as this was not acceptable to me. She said ”Sorry, this is our mistake but this is the room we have for you”, however, when I again expressed my displeasure she then mentioned they had a room with similar sleeping arrangements and that I could have it provided I paid an extra 22,000 Yen. I also inquired about refunds and checkout to which I was told no refund could be given and that to check out I simply had to leave the room and be on my way (key less/number pad
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      From$100
      The Millennials Shibuya
      4.5/595 Reviews
      Shibuya
      Tokyo
      |5.98km from city center
      This place is fantastic. It’s extremely clean and looks luxury. The bed was super comfortable, I did not feel claustrophobic at all because the area you get is pretty big with a big bed and a high ceiling so you don’t feel you are in a capsule hotel. They have a very nice work room and also a lounge. The staff were fantastic and helpful. The location is central. when I travel I usually stay at four or five star hotels, but during the cherry Blossom season all the luxury hotels were sold out or they were ridiculously expensive like three or four times the regular price. This is the first time I stayed in a castle hotel, and it just did not felt like being in a hustle because it was so luxury and clean . It’s five minutes walking to the station. I stay three nights in the Shibuya and 4 in Kyoto location and they both were amazing. I will consider staying here again whenever I visit Japan .
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      From$140
      Resol Poshtel Tokyo Asakusa
      4.8/5120 Reviews
      Ueno/Asakusa
      Tokyo
      |5.27km from city center
      Stayed here for 2 nights from the opening day. This place is located very close to all the attractions in Asakusa, stations and shops. During our stay there, we went to Akihabara it was only a few stations away. The staffs were very friendly and helpful!! They even stored our luggages before check in and after check out so that we could stroll around Asakusa. Thank you so much:) Will definitely come back next time I visit Tokyo.
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      From$80
      Capsule Inn Hamamatsucho
      3.8/5103 Reviews
      Tokyo Tower Area
      Tokyo
      |1.84km from city center
      Good place to stay for short stay, next to the subway station, walking distance to Tokyo Tower. And the reception is 24 hours, however they have a rule that you need to give your shoe locker key and umbrella locker key to them in exchange your locker in the basement, and they barely can speak English or no which is quite difficult
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      From$19
      Spablic Inn
      4.4/58 Reviews
      Akasaka
      Tokyo
      |2.61km from city center
      Good value for money. There were private lockers, bath facilities (baths, showers 2 places), meals, free water, free towels, etc., and the cleanliness and atmosphere are good. However, sensitive people may think that the music is a bit loud, and the capsule hotel bedroom is smaller than other hotels, so you may feel uncomfortable if you stay for a long time. The staff is friendly and the accessibility is quite good as it is within 5 minutes walk from the station.
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      From$0