Top 10 A.mora Hotels

Recommended again and again! A real luxury hotel where (almost) everything is right. We have been there several times and are always very impressed with the room, staff and especially the breakfast. Only this time there was a problem with the heating, it couldn't be turned on, a valve was broken. Unfortunately, this was not fixed until the third complaint on our part. Defects can occur, no problem, but then they have to be fixed quickly.

We had booked an Elbphilharmonie Suite, which turned out to be a gorgeous light room with three ceiling to floor windows overlooking the harbour and the city. It had a huge comfortable bed with perfect (for me) pillows, a desk, lots of chairs and sofas, a fridge, kettle and mugs. The bathroom had another ceiling to floor window and a bath, separate shower and separate wc. There were some really nice touches such as mirrors on the ceiling of the top shelves, so that you could see what was on them, small windows that opened and hooks by the front door (though none in the bathroom!). There were no USBs but plenty of sockets. The A/C was easy to set and worked quite well, but we kept the curtains drawn during the morning when the sun was directly on the room. Turndown offered more interesting ideas such as sunscreen (which was brilliant and useful), foot cream and Mentos as well as a chocolate on the last night. We had breakfast in the hotel on first and last mornings: excellent hot and cold buffet with bacon, fried and scrambled eggs, mushrooms, beans, sausages and potatoes as well as loads of pasties and other options. We also used the Blick Bar, which had very good service. We had beers and potato crisps as well as good cocktails and mocktails: it is quite expensive though.

The location is good and the service staff are very friendly. During the epidemic, all services except the room were gone. There are some minor flaws in the facilities, and the coffee machine and hair dryer are not very comfortable to use.

The hotel is clean and comfortable. Room was unusually large. Unfortunately there was no air conditioning which meant my room was like an oven. The staff kindly made available a large fan. Much appreciated. Breakfast was very nicely presented with a good choice but no fresh machine coffee was a shame. Lovely fresh orange juice. But... When I checked in I had distinctly said I needed to check out 1 day early. In clear German. No possibility of them not understanding this. When I tried to pay my bill the night before I was told I would have to pay the full amount. I was met with 4 members of staff talking at me telling me I was wrong. Well Boston Hotel. You are wrong! I confirmed with my booking agent (at midnight!) that I did indeed have a flexible booking and I am permitted to check out early. I had given 2 days notice. My booking agent will now be escalating this matter. I am looking forward to their response. I refuse to be intimidated into paying for something I have not had! After 30min of discussion and disagreement I was told to sleep on it and speak with the manager the next morning. I did this and was told again that I would have to pay the full amount. I knew I was in the right so I rang the police for advice who were excellent. They told me not to pay for something I have not received. I took the policeman's name and number. I informed reception that I will pay for the days I have been present and no more. Eventually the hotel agreed. I had been prepared to walk out without paying because they were making every excuse under the sun to force me to pay the full amount. The police said not paying would be ok provided I leave my details. But it would be a civil matter if I do not pay but I must leave my contact details. I was prepared to do this. Appreciate the friendliness of the young man at reception in comparison to the others! An exception. Of course, it is unlikely I will return to this hotel. Nevertheless, this is most likely an unfortunate individual experience. The hotel is nice, modern, comfortable and clean. Apart from the check out fiasco I would still recommend this hotel. Albeit extremely hot in summer! Be careful if you also need to check out early!

Hotel location is very good, the room is quite big, forget what is the room type, breakfast, more fruits, no food, breakfast, etc., only a variety of ham, because not driving the parking lot is not clear, has always liked Hyatt, worth a The hotel is suitable for children with children. It is not clear if they can have an extra bed.

We had a wonderful weekend at the Grand Elysée Hamburg. The hotel has a great spa area (including family times), incredibly nice service, spacious rooms and a very, very tasty breakfast. Especially the beautiful Christmas decorations made our pre-Christmas break perfect. We'd love to come back.

Top hotel in the best location. The service both at the reception and in the restaurant is fantastic. The rooms are clean and nicely decorated. The swimming pool, sauna and fitness studio may be small, but they are well-kept, clean and inviting. I would recommend this hotel to friends and family.