Top 10 Acquadolce Hotels

The hotel room, amenities, food, location etc. were excellent, and the bellboys in particular were very helpful and kind. The reason I have not given an excellent rating is related to the topic about which I complained repeatedly to the staff and they were not able to or willing to solve. There was a group of 6 guests (three couples) that were staying in the Vista Lago rooms below us and they were smoking ********* all day on their terrace. The smell came onto our balcony continuously and we could barely sit outside or keep the door open, something we paid for. Apparently nothing could be done beyond asking them to be considerate, which they were not. This was after I made 2-3 complaints and there was usually no follow up from the staff providing me updates on the matter unless I asked. I was told that they could not prove for certain the guests were smoking drugs, but that explanation does not seem credible. They could have easily come to my room and seen them do it with their own eyes, if they chose to. Additionally, if any guest smoked in the room and damaged it you would charge them anyways for the damage without seeing them do it first hand. I am surprised that these guests were allowed to break both the hotel's regulations and Italian law openly on the property with no repercussions. My guess is that they were spending a lot of money and management was willing to put up with it at the expense of other guests. Anyways, overall I had a good time but I will likely not return to this property in the future.

I cannot begin to state how amazing this experience was! It stars & ends with Alberto! The Vista Palazzo is a fantastic hotel, the view is unmatched, the room is unmatched but the highlight of our Como trip has been the secrets of Como curated by Alberto! A - Authentic L - Legitimate B - Bellissimo E - Exquisite R - Respectful T - Truly Magnificent O - Overload of culinary magic The effort taken by him to ensure that we had a blissful time, was par excellence! We feel that we’ve seen Como in a true local way! Sights & Sounds, People & Places; We experienced it all. I’m not a usual review writer, so this is truly an authentic review. Anyone who’s looking to come to Como, two things you must do: - Stay At Vista Palazzo - Meet & Trust Alberto Politeness, Courteous, Diligence are just too few words to describe the experience that was carefully curated to suit our taste. There was no pushing of packages, no extras, just plain ol authenticity & honesty. A MUST-DO when in Como! Vista Palazzo but not without Mr. Alberto! Bellissimo Bellissimo Bellissimo Bellissimo

Located in the best lake view location in the town, a 10-minute walk from the ferry terminal. The rooms are small, the facilities are simple, and the cleanliness is good. The breakfast is minimal, even the eggs are ordered a la carte, which belongs to the three-star level. Service attitude is very good, free parking is available.

Over 5 stars for service! I would like to specially acknowledge Nipa who was so helpful and took great care of us during our stay in Varenna. I was sick and she worked with my wife to arrange an appointment with a doctor nearby. She walked with us to the clinic and helped to provide translation for me at the doctor. I’ve stayed at hundreds of hotels before. Never have I ever seen someone go above and beyond to care for us. The management should be proud to have her be a part of their team. Also I would like to acknowledge Euness who was very helpful in taking care of us when the air conditioning had stopped working. Luca, Lavianna, and Nicolette at the front desk were also very kind and helpful. We had a memorable stay here at Hotel Villa Cipressi because of the stellar service we received. I will definitely recommend this hotel.