Av. Adolfo López Mateos Ote. 320, Aguascalientes, Mexico
24.7km from Jesus Teran Peredo International Airport
"Came with my family and were assigned 2 next door rooms and both had horrible foul odor, then we needed to change to another room because it had a smoking odor. Finally, on the third time, we were assigned our rooms. Room amenities are quite basic but clean, the best part was the shower, the room did not have fridge, ice container, nor ice machine in the whole property. Electronic key system was also a pain, for some reason our keys kept failing and needed to replace at least 5-6 times in a 3 days stay. Pool area is nice, but BE PREPARED, you will be asked to pay extra if you dare to bring any beer in, and on top of that, the pool hours are quite limited with late starts and early closings. Parking garage is very secured and surrounding areas are safe. Bar in the hotel is tasteless, no decor and looks sad and empty. There is an artificial area in the middle of the patio that is entirely useless, there is no access to it unless it is during restaurant hours and they closes at 7PM. from the photos I thought that would be a great area for a late night family time and playing games BUT is was not available. In fact, the hotel does not provide an area for that at all! Very disappointed. Suggestion is to put the roof top as family area and allow people late night access with no hidden fees for opening any container. Overall, customer service is great but the hotel needs a huge overhaul to meet family needs. If I get back to AGS for any event, I would not stay on this hotel anymore."
"The buffet has 10 or 12 hot dishes that change every day, lots of fresh fruit and cereals. I didn't need lunch! The location is great, within easy walking distance of a lot of museums and blocks of shopping and restaurants. My room, 329, was just what I asked for: quiet, at the end of a hall. The staff were polite and professional, but somehow the hotel didn't feel very welcoming. That was partly because, when I came into my room mid-December, the air conditioner was set to 60 degrees F (16 C); it took three days for the place to warm up. A strange sitting area on the next floor down has a sofa and chairs in the middle of a sea of AstroTurf (artificial green grass). Next time I'll try another hotel in the area."
"I loved everything about this hotel, location was good, the staff at the reception was nice, the whole hotel was clean and I have a great quality of sleep. The hotel has a swimming pool at the roof, a restaurant and a bar but I was in a short visit that I didn't have time to use any of the amenities. Next time I will stay for longer."