3 Tech Valley Drive, East Greenbush, New York State, United States
"Stayed here in mid-July 2019 for client meetings. I‘m starting to notice a lapse in Marriot‘s overall performance amongst all their brands, so I didn‘t expect too much from this Residence Inn & my expectations were pretty much on par. I have a back issue & had requested extra pillows for my stay thru the Marriot App several hours before my arrival, and when I arrived, no pillows and no one had any clue about my request. Minor fix, but sort of on par for the level of service I‘m finding at a lot of Marriots. The good: 1. Great location - Right near 90 Entrance & about a 10 min drive to Albany Amtrak station 2. Ample parking 3. Very clean rooms - the shower and bathroom were especially clean, which always puts a smile on my face. The bad: 1. Floorboards/Ceilings/Walls are pretty thin, you‘ll hear your neighbours upstairs and downstairs as well as on the other side of you. 2. Furniture seems pretty worn out; couch and bed both just seemed like they‘ve seen better days. 3. Lighting is horrendous: In their efforts to be energy efficient, This particular Residence Inn has made it a point to provide very limited lighting. The overhead (kitchen) lighting had that „dim warehouse light“ effect going on, and the table lamps were quite dim, so I had to run all 4 lamps in the living room/kitchen area in order to get some prep work done for my meetings. Considering its aimed at the business traveler, I found this rather irritating and a bit backwards - why not provide at least one „high powered“ lamp so that I Don‘t have to run all 4 lamps in the room to get work done ? Overall, I would stay here again unless I was given a choice to go to a nearby Homewood Suites. I chose this location because of its proximity to the Amtrak station, otherwise, I‘d pass and go elsewhere. "
"Stayed in a Queen Studio room. Room was spacious, clean and had a wonderful fireplace. I spoke to the front desk person and she said she tries to give everyone a room with a fireplace when they aren’t fully booked. It was nice and cozy in our room on a cold night. The breakfast had a wide variety of options. All of the staff both when we checked in and throughout our stay was helpful and friendly."
"Very friendly staff. Room was very nice and clean. Our room had a fireplace. Wonderful location with easy on - easy off access. Front desk staff were very friendly and the free breakfast offered many choices."