Top 10 Albertos Hotels

Nice Hotel conveniently located next to lots of Restaurants and easy access to the freeway. Rooms are nice and clean. Beds are very comfortable. Internet works very fast. Bathrooms could use a remodel. Everything else in the hotel is very nice and updated. Staff are very nice and take care of the customer very well.

I've been in this hotel multiple times for various stays and meetings, and has mostly been a solid overall experience. Clean rooms, nice people, decent price. Has a nice little pool area too, surrounded by palm trees and in the shade of the building, very comfy place to lounge. It's not in the most exciting location, nothing in the area to walk to. But close enough to the airport and major shopping areas to take a quick drive. Whenever I'm in town for business, I stay here.

I am a Lifetime Marriott member and I've stayed in Marriott's all over the world. The Residence Inn is not a ”full service” property. However, this RI is not up to par for some of the other properties in the same category. The personnel I encountered were all very kind and pleasant. But that's really the only compliment I can give (other than the GREAT water pressure). This Residence Inn has completely stopped their ”social hour” in the evening with any type of food/snacks/drinks during the week (what RI is associated with and has been for YEARS). They say it was Covid. But what about the popcorn in the basket? No more popcorn in the rooms and this was undoubtedly stopped due to the cost. How much can a bag of popcorn cost--especially when you stop the evening ”social hour”? They are really cutting back here and it shows. No laundry bag in the room, the dish soap has been so watered down that I don't even think it will get soapy. No extra paper towels below the sink--I ran out the 2nd day so they knew there were very few towels when they cleaned the room from the last guest. The carpets were very dirty. In the hall, stairs, lobby--I don't think any of the carpets have been vacuumed in weeks and it shows. The breakfast was one of the worst--especially for a RI. No fruit on the days I was there and the oatmeal looks like it was from last week. The ”scones” were so dry that it wasn't even worth the calories. I guess for a family feeding children, the waffle maker would be the winner here but for an adult, hard pass on the ”breakfast.” There was some yogurt and a few toppings to put on the yogurt. Some scrambled eggs and sausage. They did have hard boiled eggs too. This RI needs some serious TLC.

Breakfast is free. It is very simple. There are scrambled eggs, boiled eggs, fruits, bread, etc. Coffee is free for 24 hours. Basic breakfast is enough. Not a lot of food around the hotel, there are two Japanese restaurants, a fast food restaurant, can be considered a not too big plaza. The price / performance ratio is good in the neighborhood. The price of the suite is only 10 dollars higher than the standard room, which is more cost-effective. Free parking. The hotel is very close to Highway 91 and has convenient transportation. The hotel is next to LA Serria University. The environment is very good. I do n’t like taking pictures.

This hotel is a must stay!! The hotel was beautiful, clean, and welcoming for my toddler and I! You walk into the lobby and are greeted with beautiful fireplace and inviting sofa. The staff are extremely polite and take the time to know you! The room was spacious with a microwave, wet bar, good size mini fridge, a small dinning table, a work desk and ergonomic chair, and a living room! All of the appliances were immaculate! The carpet might need a wash but no smell or stains! My son loved the pull out sofa! To my shock when taking out the sofa cushions I was pleased to see how clean it was! Usually there's crumbs or old food under cushions but no just clean and decent size pull out bed! The complimentary breakfast was delicious and hot! But for mom's favorite part, the bathtub!! Yhe only complaint is that I wish the tub had jets!! Spacious and relaxing and the water temperature as hot as you could stand°° Amazing!!! Second time staying at Ayres Hotel chain and I will now only be booking family trips here! Thank you!!

Let me just start with the people...I have yet to run into a hotel employee at this place that wasn't smiling, pleasant and happy. Jonte and Jet were at the front desk to check me in on this last visit. I've been here before but MONTHS ago but I was remembered and that made me feel special right off the bat. It's nice when you travel for business and are remembered. Rooms can be remodeled but I can tell you that the attitude of the people comes from the top, and genuinely appreciate the friendly reception here. The hotel rating of 5 stars is BECAUSE of the people. The day I checked out I got an email from Hannah letting me know they accidentally charged me the wrong rate and refunded me the difference. Honesty in business is so rare and I really appreciated her reaching out. The rooms...they are what they are for a TownePlace/Marriott property. They are mid sized, and offer the basics with a fridge, small sink and the basic kitchen essentials. They are clean, as was the bathroom, which is really what matters when you stay at hotel, right? I feel like the water pressure was lacking but with the restrictions on water usage at commercial properties I'm not sure this is the hotel's issue. Last time I stayed here I was upgraded to a suite and that room was much more spacious. Availability is the key to upgrades - and I'm OK with that. There could be better sound proofing between the hall and the rooms. I heard someone letting their door slam all night one of the nights I was there, but again - I'm hesitant to blame the hotel for the poor manners of one of their guests. The location is easy. There are a few (really good) places to eat within walking distance, and it seems like they are building more. The access to the hotel is easy so if you wanted to drive somewhere else to eat you could do so very easily. I'd say this was your basic, standard TownePlace Suites, and give it four stars for being what it is, but the people make the difference to me.

The breakfast at the hotel was really delicious. I have stayed at many hotels with breakfast included. This is a conscience and the taste is very good. The location is very close to the high speed port. Drive to the airport for a clock and go to Disney for 40 minutes. We are renting a car, so there is no requirement for traffic.

I am very satisfied with this brand of chain store. I have stayed in different places. The price is moderate and the facilities are new and clean.

Very clean and comfortable. The weight room and pool closed due to COVID, and so the 4 stars on Facilities. Otherwise, quite happy all around with my one night stay.