Top 10 Ashcroft Hotels

The room is ok, relatively clean, and the TV can also receive China Central International Station. It is very close to Biginshan Airport. It takes 15 minutes to walk there. This airport is mainly a business jet airport, and the surrounding area is relatively desolate.

I found this hotel on Ctrip. It is considered a 4-star hotel. The environment is relatively quiet, and it is not too far from the center of London. It takes about 20 minutes to walk to the nearby shopping mall. I stayed here for several days.

Very basic hotel but clean and reasonably priced for something very central to all the shops/restaurants We went for a theatre show and it was literally around the corner so it was a perfect location

Arrived on Sunday 7th April at 8.45pm after a long day if travel to be told by security that the hotel was closed and that we should have been informed by email 24hrs prior. After a hasty telephone call to a telephone number posted on an A4 size poster on the door we were told “oh Croydon Central are expecting you” News to us!! Checked our inbox , spam and junk mail on mobile phone and zilch!! I asked where Croydon Central was and informed by Travelodge help(less) desk to “just jump in a cab” arrived 9.45pm at Croydon Central. Staff there were apologetic and claimed that this has happened on several occasions. On arrival home we immediately put in a complaint which was responded to promptly with a Sorry we will let the relevant dept know! We emailed again suggesting we receive full/partial refund or a reasonable discount voucher for future use. This was responded with “there are no refunds” Croydon was cheaper than Crystal Palace but this hasn't been addressed either. If we as prospective guests had cancelled our booking we would have lost our money in full but Travelodge at the drop of a hat can cancel our reservation without any recompense to us. Seems very unfair to us. We are awaiting a further response from Travelodge but after reading previous reviews don't hold out for much. In future we will use a reputable more caring hotel chain who have a bette PR team. Take note people prior to making a reservation.