Top 10 Basilia Hotels

We booked a twin room and was upgraded to a garden room which was a lovely surpise! Everyone in the hotel is very polite & helpful, amazing service! The room itself was very clean but average (reminded me of being in a marriott hotel in the room). We hardly got any sleep as we could hear people above us walking around / banging and doors slamming in the middle of the night and at 6.30am people were talking next door. The walls seem very thin (this is why I'm giving it a 4/5). Breakfast selection was limited espically for £17.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

Hotel is very conveniently located for city centre, right next to Lace Market tram stop. A ten minute walk from railway station. Five minutes walk to Old Market Square. On the edge of Hockley with loads of restaurants and bars within a two minute walk. Car parking available in Lace Market Car Park opposite. Discounted price was £10 for 16h00 until 10h30 the next morning. Good value, particularly given its location.

Lovely hotel. Great buffet breakfast. Lovely friendly staff on the desk. Executive king room was lovely and cleaned and replenished every day. Happily stay there again. One issue was parking as hotel car park was unavailable but an NCP car park is on the doorstep to use at a discounted rate but still worked out very expensive for 3 days. Would still not put me off staying there again.

A very modern, clean hotel. Breakfast is excellent with a great hot and cold buffet selection -the scrambled eggs are recommended! various freshly baked breads and pastries also available. We stayed in a superior room and there was a £10 per Night extra charge for a child’s camp bed which isn’t mentioned when booking. The room was clean with 4 Nespresso coffees which were refilled everyday although they kept refilling with decaf! Two bottles of water on arrival are not replenished and no fridge in the room. Surprisingly the bar and restaurant isn’t the best for families. They lacked any children’s menu so food options are very limited for younger children, we opted for a ham and cheese sandwich that the kitchen made especially. Overall a great stay and we will stay again despite these small issues that could be easily improved.

The hotel location is very convenient, just six or seven minutes away to the centre of Nottingham. There is a big Asian supermarket directly opposite the hotel, and the city rail station is next to it. It can be said that it is very convenient for travel. The rooms and bathrooms are quite large and it is quite good.

Ideal location for me to walk into town for shopping and eating out. Staff were excellent from reception to house keeping. Room service meals were good too Was a little disappointed as the bath was in need of replacing. The surface had peeled away and whilst it was ok for the shower, you wouldn't want to soak in it.

Pretty much almost Travelodge excellence get a proper AC system instead of the awful tiny fan like most of the Travelodges I’ve been to and you’ll be a 100% in my book. Other then no AC I can’t fault the place