Top 10 Bello Hotels

Service is very good, comfortable stay, excellent location, we paid room service several times, everything is very good

Wonderful services from the reception, to room service to the two restaurants. Even the roof top terrace was nice.

The first time I stayed here, it felt really good. The hotel was well equipped, the room was in good condition, the swimming pool looked good, but I didn't experience it. I went to the gym. It was also good. The breakfast supply was quite satisfactory.

Great location and hotel in Medellin. We stayed for 3 nights. Rooms were spacious, comfortable bed, and shower. Loved that the hotel was located inside one of the nicest malls in this city. Safe neighborhood, and close to Provenza to go out at night. I will definitely consider staying here again. I didn’t try the food, but had a couple of drinks at the bar on the rooftop.

In an age that customer service doesn't exist Jorge at the Charlee single handedly is bringing back that artform of delivery the best customer service, making sure that rides were on time, excursions were booked, all of our standards were meet and above and beyond what the normal is for customer service. I first went to the Charlee in February 2020 and was floored how beautiful the facilities were but I was more floored at his top notch customer service. My only issue that I had was the customer service / staff treatment of guest in the gymnasium that myself and my travel partner were treated and were meet with great hostility and aggression BUT Jorge actually took our experience into consideration and single handedly handled the situation and took my experience back to a 5 out of 5 even after dealing with a horrible staff member. I enjoyed the Charlee so much that I will be returning back to the Charlee first week of October and can say with great confidence that my trip and experience will be amazing and again thank Jorge for bringing back an art that is lost, you are the best.