219 Paint Lick Road, Berea, Kentucky, United States
"This hotel has a new feel to it, and our room was large, clean, quiet, and comfortable, although the TV was too small for a room of that size. Holiday Inn Express invites customers to re-use their towels and bedding as a water and energy-saving measure. This is commendable, but the environmental consciousness does not extend to the breakfast area, which is awash in plastic. Utensils are plastic; plates and bowls are styrofoam, and juice glasses are plastic. Although the coffee cups appeared to be made of a recyclable paper product, those cups, like everything else, went into a single trash receptacle. I asked the attendant where I could recycle my coffee cup, and she said, "We don't recycle". Well, it's high time for hotel chains like this one to start taking some responsibility for a greener environment. It's ludicrous to proclaim environmental progressiveness about towels and sheets, while ignoring the issue in the breakfast area. I can't give more than three overall stars to a hotel that fails to take the environment more seriously. The breakfast offerings are better than average, with various hot items available, including oatmeal, eggs, and sausage. I would have enjoyed it more if I hadn't been using non-biodegradable materials that were going into a landfill."
"Called ahead due to traveling with pets. From reservations to a warm welcome it really helped since we were concerned about how well our two cars and bird would travel. We were given a room on the first floor by side door which helped when unloading (and loading) everything. Cats cannot hide under the bed which is nice. Highly recommend this location if you are traveling with pets. Saw people walking dogs as well. We truly appreciate the consideration and kindness. Thank you!"
"Outstanding experience from check in to check out. Clean, reasonably priced, quiet, good amenities, and the staff was very helpful and friendly. Both my wife and I had the best night's sleep in as long as we can remember. Heck my wife liked their pillows so much we purchased one. Special shout-out to Bonnie & David. They are a husband and wife team and they both provided excellent service. We will definitely stay there again on our next visit to or from IN."