Top 10 Best Way Hotels

The view from my room was amazing..the breakfast was excellent…and I had the opportunity to meet this intelligent and smart ladies Joyce and Karyn all thanks to you…you guys made my stay in wuhan memorable

An old five-star hotel in Wuhan, with status, history, fame, and a French and American feel! The location is good, very close to Wuchang Station and Wuhan East Station. East Lake, Wuhan University, Yangtze River Bridge, and Yellow Crane Tower are all starting prices. There is Metro Line 2 downstairs. The room is spacious and comfortable, and the bathroom is large, but it's a bit difficult to find peace in the middle of the noise! For the hotel package we booked, the dinner buffet is cost-effective, but calling it a seafood buffet is a bit far-fetched! The overall service attitude is very good. The front desk helped to book a place for dinner. Special praise to the receptionist in the lobby, because the child got motion sickness when checking in (forgot to ask his name, around 12 noon on 9.9), who helped unload the luggage and kept it with him after check-in. Come into the room! During dinner, Manager Xiong received the reception very well, with enthusiasm and courtesy. He also helped get the meals and gave snacks and handicrafts to the children!

When I made the reservation, I didn’t see Wanda Realm, I only saw Wanda Realm. After checking in at Jiahua on my first day in Wuhan, I looked up and saw that there was a Wanda across the street, so I checked out of Jiahua for one night in advance and made the reservation. Come on Ruihua! The scenery outside the window of Ruihua's city view room is really good. It faces Chuhehan Street. The facilities in the room are also very high-end. The hair dryer is Dyson, the water is Voss, and the welcome fruit is given, although there is only one apple and one A cucumber and an orange🍊The family of four didn’t get one for each person😓 From check-in, luggage storage, cleaning lady, to the reception outside the door, they are all very warm. After check-out, the housekeeper Xiaoqian took the initiative to call and ask about the stay experience👍 It's just that the sauna and small pool for female guests are unsatisfactory. They are too small. The quality of the disposable toothbrush and comb is poor. The toothbrush is very hard and the wooden disposable comb has burrs. It would be better if these aspects were better.

Dear Nico, I would like to express my gratitude and appreciation to you and your colleagues for your wonderful service while I stayed at Sheraton from May22-25. I was impressed by your thoughtfulness and politeness. I will definitely put Sheraton as my top priority in my next trip to Wuhan. Please keep up the good work! Best wishes! Shouqing Zhang

We had a fantastic stay at the Fairmont Wuhan to celebrate a birthday! The Guest Service Manager, Irina Guo, was extremely helpful and accommodating to make the experience extra special. The food and service at the hotel restaurant and bar, 1907, was first rate. Would strongly recommend a cocktail and dinner set. The service staff was made aware of the birthday by Ms.Guo, and Josie greeted us with a ”Happy Birthday” accompanied by a complimentary glass of champagne. The breakfast was also first rate with pretty much anything you could want. Following breakfast, we were greeted by another guest service staff member, Guillaume, who ensured we had everything we needed. It was truly the pinnacle of hotel service! 5 stars.

The hotel is large and the service is very good. The lobby managers Yoyo and Sophia are enthusiastic and have sweet smiles. The front desk supervisors Sisi and Liu Xuan are very professional in their service. Thumbs up! Miss Chen Qingsa from the reservation department, thank you for a very satisfying stay.

This was my perfect trip. My daughter wanted a luxury hotel experience as her birthday gift and Wanda Realm made it happen without the high cost😃. The price was right, the atmosphere was superb and the service made me feel like a special guest. The room was luxurious and clean and they seemed to have considered everything in the design of the place. Separate areas for toilet, shower and face basin, telephone in the bathroom for emergency, a retractable clothesline in the bathroom, and conveniently placed shower gels, shampoos and lotions. The food at Zhen restaurant was delectable. Buffet style breakfast, lunch and dinner. Reasonably priced too. Eg 128 for buffet lunch. There were snacks, drinks and wine/liquor in the room that had price tags on them, so I didn't eat much because I thought they'd charge it to my room, but upon checking out, I enquired and they said there were no extra charges for that. The swimming pool was lovely and the sauna and steam rooms made it worth visiting the health club. I'll definitely go back! Oh, how could I forget the cooking class the chef gave to the kids at lunch time! We took home cookies baked by them 😃

Every time I go back to Wuhan, I must live. In the East Lake, the environment is very good and clean. Apart from the simple breakfast, the rest is good. The price is okay, I like to live in a hotel with a natural environment, if I like a particularly high-end hotel, it may not be good enough

This is a little bit harsh in the hotel, but had paid extra for the executive sweet, only to be told after I checked in that all the facilities were closed. I don't live very far from this hotel, but was hoping to enjoy the spa and the executive lounge after a football tournament close by. All the facilities, spa, swimming pool, gym, sauna were all closed. Even the executive lounge was off limits. This was not mentioned when booking and I was unable to get any refund. It's a lovely hotel, but they really struggle to clarify if anything is actually operational post covid.

First off, I want to say that the housekeeping department was wonderful. They were not only great cleaners but they were also very thoughtful about checking when we would be out of the room during the day if they happened to show up when we were there. A few other things that were great about the hotel: the spectacular location (it's near so many great restaurants in a very walkable area), the big empty swimming pool with a view of the city, the generosity with face masks, and all staff seemed well trained in hospitality... So it breaks my heart that our arrival at the hotel so completely marred our stay. When my kids and I walked into the hotel one of the staff--I'm afraid I didn't catch her name in my shock, but I believe she was the manager on duty--grabbed a handful of gloves and handed them to us as we were still struggling to pull out all the green codes required of us (we were told to show two codes initially and then later would go through many more codes in a quest to see which would be accepted). She started the conversation by asking if we were leaving and when we said we were checking in, she asked to see the tracing app and immediately declared all the places we had been to as dangerous (the app was green and there were no asterisks at that point, I would later gain an asterisk thanks to being in Wuhan). They were not. We had travelled carefully, tracking the news of outbreaks and did our best to avoid all dangerous locations and crowds. We explained this to her and walked her through every place on our trip that we had been, but she refused to accept any of this. She kept insisting everywhere we had been was dangerous. It didn't matter to her how many green codes we had. We were foreigners that had come to Wuhan from a city in Jiangsu, taking a route that travelled near provinces where there were COVID-19 cases, and that meant we were dangerous. I want to be sympathetic. People in Wuhan had a much worse 2020 than anyone else in China. I can only imagine how terrifying it must be to have another significant outbreak a year later (we further had the bad luck of arriving in Wuhan on the same day as new cases). The hotel staff gave us a free fruit plate and they gave my daughter a stuffed animal, which she adored. But I was also travelling alone with two kids who were so traumatized by the experience (they were worried that we would be taken to a hospital or quarantine center and separated for who-knows-how-long) that they initially refused to eat dinner and still talk about the experience a week later (it didn't help that they noticed a Chinese guest arrive and check in without a face mask while we were still being interrogated with gloves and masks on and waited for a doctor to come and clear us). When the kids finally did decide they would eat, so long as we didn't leave the hotel, we discovered there was no longer ocean fish or seafood on the menu because of the virus which was interesting because we would find plenty of places outside the hotel that still offered salmon. Later when we tried to go to the Thai restaurant in the ball, we were told it was not open to us because of COVID-19 restrictions even though two lovely ladies who looked shocked to see us in the elevator were welcomed in. I assume there was some small private engagement or meeting that wasn't open to the public as there was no information anywhere that said the hotel restaurant was closed to the public. So I am divided on my feelings on this hotel. I want to believe it is a well run hotel and we were just unlucky to arrive on the wrong day. I can't really see myself staying here again if I return to Wuhan. My kids and I didn't really feel welcome here.