Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang, Banten, Indonesia
8.7km from Soekarno-Hatta International Airport
23.6km from Jakartakota Station
"I booked a big bed, no breakfast, the environment was ok, standard room with double bed, in general, the bed is very small, with breakfast. Although there is a pick-up service, please pay attention! The time is fixed, every 10 o'clock, 12 o'clock, 16 o'clock, earlier than this time or later than this time, the hotel will not pick up, and If you arrive late at 12 o'clock and cause a delay, the driver will definitely ask for a fare of 300,000 rupiah. With a combination of RMB 150, the hotel is very close to the airport and arrives in about 10 minutes. So if you delay, and he asks you for the fare, you must be firm, not giving, or bargaining. This is how we did. In the end, the driver was given 150,000 rupiah, almost 75 yuan, because we have a lot of people. Everyone evenly shared, more than 3 yuan."
"The hotel's service is good, the room is also good, especially the younger brother at the door, thank you very much for helping me with a lot of luggage. But the driver was not friendly, because he waited for us for a few minutes, he asked us to compensate, no way, forced to go to the airport and gave it. So everyone should pay attention to the shuttle bus time, otherwise your money will be spent inexplicably. ps: Their bus picked us up the hotel the day before. We waited for more than half an hour, and they said nothing. On this point, I hope they can improve, if there is a clause about the wrong class charge, you should inform the hotel guests in advance! Otherwise, the guests' stay experience will be worse."
"The hotel shuttle service was really poor. There is a telephone number on the board to contact the hotel. I called the number 5 times and there was never anybody that picked up the phone. The shuttle schedule is NOT POSTED in the airport. So, you just sit there. I sat at the airport for over 1 hour and finally took a taxi. I was really angry that they didn't pick up the phone so that my expectations on the shuttle could be set! Had they just picked up the phone and informed me of the schedule I would rank them much higher!
Other than the airport shuttle service, which was a key reason I booked this hotel, the hotel was fine. It had a good breakfast in the morning with a variety of western and eastern dishes, the room was OK, typical for an Ibis. There were plenty of amenities, although I didn't take advantage of any. "