Top 10 Bok Hotels

First the location is so central and you can get anywhere very easily. The ring tram is one block from entry. The hotel and rooms are stunningly gorgeous. The room that we stayed in is so spacious. It had one bedroom, kitchenette, full dining room, entry and a full bath with walk-in shower and a second half bath. The bedding is very luxurious with soft down pillows and comforter. The blanket is also soft down and very comforting. The people working here are amazingly helpful and kind. All of them. Whoever does the hiring should be praised. Gunther is real gentleman and his only interest is to make our stay comfortable and welcome. His team at the front desk, Tamara, Franziska and new trainee, Ana are the day crew. The were so helpful in so many ways. Always available and willing to do anything and everything for us. The night crew, Yusef and Zeljko took care of a few minoradjustments even late as we were checkin in. Sasha and Kornel were in charge of greeting people at the door. They were such nice gentlemen. Nothing was ever too much trouble. Ashish was also really nice and helpful. I hope that I have not left anyone out because they all contributed to making sure our stay was so good. The people who took care of the rooms have done superb job. I had the good fortune to attend a private wine tasting in their cellar. For those who don’t know Palais Coburg actually has the largest wine collection of the greatest wines in the world. I cannot remember if it 30,000 or 60,000 bottles. Niklas who did the tour for me is a young sommelier who knows a lot. He also works in the 2 Michlin star restaurant on the premises. He guided me magnificently. He tells the whole story of the rebirth of Palais Coburg by the new owner. “You get treated like royalty staying here. We LOVED staying here.

I took my two teen kids to Vienna for the first time. And stayed at this iconic, historical hotel in Vienna Hotel Saher. We thourouly enjoyed the visit of this city thanks to very helpful and professional service at the hotel. Hotel's location is excellent, you can enjoy Saher Torte without queing up as they serve them at breakfast buffet every day. Staffs are also nice and efficient. Historical decoration, Royal feeling,

The location is very good, a bunch of famous shops nearby, it is very convenient to go to museums or important attractions, all on foot. The concierge helped book a seven-person car to visit the farther attractions such as Schönbrunn Palace. The driver was very nice and there was no additional charge for the timeout.

Ive stayed at many Ritz properties in city centers all over the world and this one is by far and away the nicest I’ve ever stayed at, both in terms of service as well as the property itself. When I arrived (on foot) I was immediately greeted by the bellman who offered to take my luggage. Check-in was pleasant and I was offered a glass of sparkling wine. As a Titanium member, I was proactively upgraded from a Deluxe room to a Premier Executuve room on the 2nd floor. I really could not tell the difference, but it was still a very nice room (more on that later). I was happy to see they my room was ready at noon and my bags were delivered to the room about five minutes after I arrived. As a Titanium member, I was also offered a property specific welcome gift that I was able to cash in for a 17€ cocktail at the bar by the lobby. The room was absolutely stunning, and was a nice mix of modern and classic. The ceilings mort have been 15 feet high! Bathroom amenities were by Dyptique. The bed was heavenly as were the pillows and bedding; I never wanted to get out of bed! I loved how all the light switches were labeled with what they controlled. The room had a mini bar, Nespresso machine, and plenty of complimentary bottles of water that were replenished twice per day. I simply cannot day enough good things about this room. One minor issue I had, there was a small leak coming from my toilet that I reported that never appeared to be addressed. It didn’t really bother me, but it did appear to get worse throughout my stay. I was able to dine at all the restaurants during my stay. The food at the steakhouse and Italian restaurant was absolutely out of this world, service was good, and drinks were delicious. Prices were fairly high, but it was a nice splurge, and I think the quality and service delivered were in line with what they were charging. I went for a night cap at DBar, and they have a great selection to choose from. I tried the roof bar, but it was about to rain so I was advised to leave as there was no covering. My rate included breakfast, and there was a good selection of hot and cold options, and I was also entitled to a dish from the menu. The buffet was very high quality, especially the pastries; one of the best pain aux raisins I’ve ever had. I did go to the pool and liked the ambiance of the spa area; I wish I could have spent more time there. I had one service issue, which was that during my stay, it was Vienna Pride. The parade passed by the hotel entrance and I guess it got so crazy that the hotel basically went on lockdown and it was nearly impossible to enter. It took me a while to finally get someone to let me in. Not sure how that could have been avoided, but that irked me a little. Great hotel, highly recommend, can’t wait to return!

Such an amazing hotel! The room was beyond comfortable - great bed and sofa, thoughtfully placed outlets and lights, terrific bathroom and shower. The view was also outstanding, and the location is so convenient for walking, public transportation, etc. Very nice staff as well, and delicious breakfast at Das Loft (which I'm also going to review separately for drinks at night, which I recommend!).

This is our third time in Vienna in the last six years, and our third time at Hotal Imperial. They've always taken great care of us and this time we received a really nice room upgrade on arrival, which was a great surprise after an all-night flight. The concierge service is great and so are the in-room treats we were left each day. Service and food at Cafe Imperial are great, and the doorman even remembered us from our last visit two years ago. Best of all is the prime location -- we could walk to just about everyplace in the old part of Vienna. If you get the chance, you need to stay here. We'll definitely be back.

We showed up at the hotel needing to change our room as our kids joined us after all. Antonio was exceptional in his approach to helping solve our issue. I never felt as though I was a burden as he juggled room options to get us into a solution. Having lived in Dubai for 10 years and enjoyed outstanding service it was really a relief to encounter Antonio in Vienna. My past experience is certainly not what I had with Antonio. Outstanding service. The hotel was wonderful. Great bed! Great water pressure for the shower. Overall a great visit and I can see is visiting Grand Hotel Wien again.

This was one of the best hotels I’ve ever stayed in. The location is perfect, but the accommodations are spectacular. The breakfast bar included made to order eggs, not just a regular buffet. The restaurant and bar are beautiful art deco, examples of old glamour. the staff is very friendly and helpful. It’s expensive but worth it.

What an amazing little find! This hotel provides everything you could want for an amazing long weekend in this beautiful city. The rooms are a good size and well appointed. The welcome after a delayed flight was warm and accommodating… the personal handwritten note from the manager was a nice touch as were the truffles in the bedroom and the free minibar! The location is perfect, opposite the opera house and stop 1 on the tourist bus, positioned well for access to some amazing museums, heritage sites, gardens and the main shopping area if that is your thing. We had an inside room overlooking a ‘courtyard’… not the prettiest but it was very very quiet which for a city centre location was unusual. The breakfast was lovely, and the coffee and cakes in the patisserie divine. My only area of improvement… there was a lovely coffee machine in the room but no kettle… hot water for tea in the morning had to be called down for which always seemed a lot of trouble. The upside - we got up and out for breakfast early! A fabulous hotel in a wonderful city…. We will be back!