RUE DU FOSSÉ-AUX-LOUPS 47, Brussels, Belgium
"I was very satisfied with all aspects of the hotel. The decoration is good, the front desk is friendly, the location is good, and the rooms are large. When I entered the room, I realized that it was a safety hazard. Be careful! Unfortunately, I was tripped over. The whole man flew out and hit the edge of the stone countertop. He also hit a bloody hole across the sweater. The skin was hurt but it hurts. It's been a day since I didn't dare to touch something on my elbow. The first time I looked for the hotel manager, I didn't apologize actively, until I asked him if there was any explanation, he underlined an I'm sorry. I said just sorry? He came to the room with no sincerity and looked at the scene, saying that all rooms are like this. European warnings are generally posted on glass doors. I said that you do n’t have glass doors. He told me that he could see the steps. Wrestling, this is the first time that happens, I go! Who is not the first time! . . . In short, I could not reason with him in English, and finally it became a safety advice to him, from the beginning to the end there was only one passive sorry. I reported to Ctrip afterwards that the customer service attitude was very good and kept apologizing, saying that they would help me negotiate with the hotel and gave me a little compensation. If you don't mind the safety hazards and don't need to be treated in special situations, you can book. Just a good hotel as long as you don't wrestle"
"The standard room and the superior room are quite different. When we first came, we stayed in the standard room. The bed was very soft. I didn't feel comfortable when I fell asleep. The bed was made up of two small beds. This time it was the last day to walk from Brussels and still booked this hotel. Because of some temporary conditions, I booked only a few superior rooms with Ctrip at the hotel door. Thanks for Ctrip's prompt response!
In contrast, the superior room is really good. On the seventh floor, the bed is moderately soft and hard, the bathroom is large, and the forest shower is very comfortable.
We ended up adding breakfast, 15 euros per person, but the breakfast at the European hotel is really not cost-effective, fruit yogurt, bread, egg coffee, that's all ... I actually ate some fruit after spending this money ... so Breakfast is still not recommended for the hotel. There is nothing to eat early in the vicinity of this hotel, unless you go to a nearby supermarket to buy some dry food the next day, or go to the center for breakfast later."
"The hotel lobby is under renovation, which will not affect breakfast and dining. Breakfast is rich with salmon sashimi. For twin rooms, there is no additional charge for two children, and there is no additional charge for breakfast. There is a parking lot, but the height is limited, and the rented car cannot be parked. The front desk took a map and told the nearby public parking lot, 16 euros a day, you can park your car."