"I had an excellent stay in this well located and modern hotel. The rooms are spotlessly clean, well appointed and comfortable. Staff were very helpful. The young man working in the restaurant was outstanding, he was polite, friendly and engaging. Food in the restaurant was delicious. The range of food available for breakfast was good, my only minor gripe with breakfast was there is no cooking station, which means that food such as eggs and omelets are cooked in the kitchen and then kept warm, resulting in overcooking. Other than that, a good stay all round and I have no hesitation in recommending this hotel."
"비지니스 떄문에 하룻밤을 묵었습니다. 호텔 위치가 알마티 국제공항에서 20분정도 떨어져 있긴 한데, 시내 중심지 같긴 한데 조용한 느낌은 있습니다. 호텔도 조용한 느낌이 있고요. 조식은 3층에서 하는데, 빵이 맛있었습니다. 메뉴는 그렇게 많은 느낌은 아니었습니다. 다른 아코르 호텔 보다.. 좀 적은 느낌? 카자흐스탄 텡게가 없어서 프런트에서 환전을 하려고 했으나 환전은 불가하다고 하더군요. 이제껏 100여군데가 넘는 전세계 호텔은 다녀봤지만, 환전이 안되는 호텔은 처음 봤습니다. 환전하기 위해서 호텔에서 300m정도 떨어진 환전소를 찾아가야 했지만, 약간 불편했습니다. 환전이 불가능하다는 것 빼곤 모두 만족합니다. 호텔 TV에서 카자흐스탄내부인데, KBS WORLD, Bloomberg등 세계 각각의 TV 나오는 것도 맘에 들었던 점입니다."
"Good location, just in the center of the old city, because of the relatively new, feel good value for money order, the front desk is also very efficient, is English communication is accessible, is if you want to check in before 2pm to charge a half-day room rate, no discussion. The toiletries are basically not available, the slippers are also given for a day, mercure is becoming more and more economical...Breakfast is very general"