8011 Galleria Parkway, Richmond Heights, Missouri, United States
21.1km from Lambert St.Louis International Airport
12.9km from Kirkwood Station
"The location is right off the highway. It's within walking distance to the bus stop and within driving distance to a large mall and restaurants. It was very convenient. The lobby wasn't clearly labeled but it was the first building when you enter the parking lot. All the buildings look the same. Parking felt limited but I had no issues getting a spot close to my building. I felt very safe in this area. I was able to check-in early. I think it was about noon. The front desk person was very kind and got me in quickly. They assigned me to a 2nd floor room overlooking the pool, which was closed due to the coronavirus. The fitness room was closed, also. My room was clean. The full kitchen had everything plus coffee and popcorn. The bathroom had shampoo, conditioner, and bar soap. There was a lot of square footage and closet space. The king bed was comfortable with nice pillows. Heat & AC worked perfectly. Lighting was good. They also have the local paper and the Wall Street Journal every day. Breakfast was a to-go bag. There was a small muffin, an orange, packaged boiled eggs, and a small granola bar. Check-out was at noon."
"I stayed at this property a few nights with family during a recent road trip. We have stayed in Residence Inn's before primarily because of the huge rooms with separate bedrooms and full kitchens. These are great for families and this type of space is virtually unheard of at other competing chains. This Residence Inn was perfectly located, easy to get to, and very close to the mall and other shopping, groceries, and food options. This property, however, is in need of a refurbishment and it appeared to be in the process of being updated. Our suite was very well used but serviceable. The refrigerator was not cold and while this wasn't a big issue during this trip, did limit our ability to keep a few items we did bring and any leftovers from meals. There were also a few items missing from the kitchen that are typically present at other Residence Inn's. A cold breakfast in a to go bag was provided which was a nice gesture however at this point not sure why Marriott properties haven't transitioned back to offering more items and a hot breakfast. We stayed at other establishments during this road trip which did provide hot breakfasts. Visitors should be aware the property is very close to the interstate and the road noise is obvious however in the room it was covered up by the sound of the fan. Overall the value for the space was great and once this property is refurbished it will be a great place to stay."
"I'm a Marriott guy, nearly 950 nights there so this old school Res Inn design of detached buildings consisting of 4-8 units doesn't bother me at all, actually kind of like them. This hotel seems pretty clean and close to many things but also a major roadway. The lobby "Market" was very poorly stocked so don't depend on picking up an item of interest there. Also be advised the breakfast is closed at 9am and the staff descends on the buffet at 8:50am to eat the remaining food while other staff takes the rest of it away, starting with the utensils. The bacon was nice and crispy though! I was put in the closest room to the road/freeway and for me it wasn't a deal killer but my biz partner would have lost his mind. The road did wake me up in the morning. One of the best perks to a Res Inn is the microwave popcorn, of course this Res Inn didn't have that. This hotel is pretty average for hotels, maybe a touch under that for Res Inns. I'd stay here again if needed but I'll look around first."