Top 10 Brienzer Rothorn Hotels

The good: The scenery and setting! The views are unbeatable. They are even more beautiful than in the photos; they're jaw-droppingly breathtaking. And the grounds surrounding the hotel are equally lovely. The waterfall is gorgeous, and the funicular is a fun way to go down to the lake where the boat will await you. The bad: The rooms and the flies. The room was dated without modern facilities. I think we may have only had 2 or 3 outlets in the entire suite, no air conditioning, and the shower was 3' x 3' at most. Probably less. One has to be flexible to fully bathe in the cramped space. And forget about shaving your legs unless you're a gymnast. Then there were the flies. We had dinner at the restaurant, where we were put in the back corner though there were many free tables in better locations that were never sat. We were next to a mirror that seemed to be a meeting place for the country's flies. At any given time, we were besieged by anywhere between 8 and 20 flies. The meal itself was expensive and mediocre, but when you add swarms of flies to the mix, it ended up being revolting. Breakfast was the same. It was a fly-riddled buffet with most items left out in the open for them to feast on. The ugly: The service was abominable. There were exceptions, like one server at the bar and a helpful valet, but most were at best indifferent and at worst downright rude and condescending--particularly the front desk staff. One of many examples: we tried connecting to wi-fi but we never got the code. When we asked the front desk for help, he simply said we should have an email with the code if it wasn't working. Without wi-fi, we can't access email. After explaining this, he VERY begrudgingly gave it to us as if we were asking for something totally unreasonable and he was really being put out by it. Interestingly, they were also somewhat incompetent. You'd think with their attitude of superiority that they'd at least be on top of their game, but no. It took me four tries and two days to get laundry service for one clothing item, and even then, it only happened after we walked it down and gave it to them ourselves having given up on their actually coming to get it as promised. Likewise, when I asked at the bar what was in the hotel's special version of the Moscow Mule (I forget the name), the bartender said ”orange and I'm not sure what else. ” He then told me a gentlemen at a table near us ordered one so why didn't we go ask him. Um, really? Not to mention, they were completely unhelpful and gave us zero check-in information on room, hotel, or anything at all throughout our stay. The bottom line: I do not recommend staying here. I would absolutely visit for the views (maybe for a drink, lunch, or a hike), but the stay is not worth the rude treatment, dingy rooms, and contingent of flies.

Beautiful rooms overlooking the lake, small but pleasant SPA, fantastic restaurant with a gorgeous terrasse and a choice between excellent thai and european food, good service and last but not least, they have bycicles for their guests to enjoy free of charge which is a great bonus for us. They also run the ”Wylerbädli”, a small beach restaurant on the shores of lake Sarnen, which is a short walk from the hotel. The lady that runs the place is extremely friendly and the food she prepares is very fresh and tasty. We really enjoyed spending time ”at the beach” surrounded by such a beautiful landscape and overall lovely athmosphere! Thank you very much for everything, we will be back!

The hotel's rooms are not very large but very clean and practically furnished (including minibar and safe). The shower in the bathroom was a little habitual and the water was running badly, but was repaired immediately. I would like to highlight the fine food. We booked the pleasure package with vinification in the first night. The service staff cared well and the management was always there and asked. Unfortunately, the weather was not just rosy, but the hotel can't do anything for it ....

Great hotel in excellent location On the lake.close to many restaurants and supermarkets within walking distance.can walk to train station and boat cruise harbour.good room and very helpful staff and adequate breakfast.highly recommend this property and definitely stay again