Top 10 Calderwood Hotels

Where do I begin, Norton House hosted mine and my partners wedding at the end of April and it was the best day of my life! Right from the start of planning, through to the execution of the day, the staff and venue pulled out all the stops to make it the best day ever for everyone involved! We have had nothing but compliments from all our guests over how amazing the staff were, how smoothly the day ran and the venue itself is a beautiful place to get married! The recommended supplier list that comes with planning a wedding here is top notch! Fully recommend Laura for all your planning needs, making sure everything is perfect and organised right up to the day of! Also Victoria for running our day and making sure everything was perfect, and even calming me down right before I walked down the aisle! The rest of the staff on the night were absolutely amazing and I cannot say enough to thank them all for making it the most special and magical day ever! ＜3

After staying in a number of hotels in Edinburgh, Novotel Edinburgh Park is definitely of highest quality in this price range. The location is perfect if you are working outside of the city but want to still experience the city centre at night. Edinburgh Park train station and tram stop are very close to the hotel with frequent services to neighbouring towns and Waverley station (city centre). The train is quickest to Waverley at only 9 mins and costs as little as £2.70 at super off peak times for a return ticket. The hotel rooms are spacious and clean. There are hundreds of channels on the 55” TVs. The beds are comfy and there is a temperature regulator fan (not air conditioning). The bathrooms are clean and well furnished. Executive rooms get some more toiletries than standard rooms. Some rooms have baths and some have stand-in showers. (Maybe you can note your preference when booking) Breakfast is definitely worth paying for. There’s a huge selection of food options, something for everyone. Hot food and continental style breakfast is offered and is a buffet style. The restaurant is large but can be very busy in the evenings. Car parking is offered at a member rate (Accor ALL account holders) of £6 per day. I would rate the hotel very highly, after staying here a number of times over the past few months and with more bookings in the not so distant future. I look forward to returning!

I would have preferred to write my hopefully constructive comments to a member of the senior management at the Dakota Hotels organisation, particularly as they are in the growth stages. However, and significantly, having failed in all my attempts to research an appropriate member of the senior management team, which included writing ‘twice’ to the Dakota Hotel Edinburgh reception (no response), spending a lot of time researching Linkedin and perusing the government website ‘companies house’, not one member of the senior management team appeared. Consequently, I have penned my comments to trip advisor. Location The Dakota Hotel Edinburgh is ideally located to the airport and a super wedding venue, Dunbas Castle. Initially, one is either impressed by the modern looking black edifice or find it depressing, a personal choice. Apparently, the theme of the hotel is one of a sombre mood, where an abundance of light is shunned. On the first evening we held a small champagne reception in a room shared by another wedding party. A gentleman from the other party asked a member of staff who came to close the blinds and put us all in near darkness if it was possible to leave them open. The staff member said it was against hotel policy but would ask the duty manager. Within a few minutes the duty manager appeared and brusquely closed the shutters in a most defiant manner, clearly illustrating the mood of the management! Reception Staff The first impression of a hotel is often made when checking in. Alas, of all the reception staff I encountered during our 4 day stay, I was appalled by the lack of friendly interaction. Indeed, on many occasions the extremely abrupt and curt conversations were almost offensive. Fortunately, there was one female manager named Megan who is most definitely an excellent example for the hospitality industry, as she was polite, attentive, and most efficient. Megan was indeed a redeeming feature of this hotel. At the initial check-in we were informed that we would be entitled to a glass of champagne and two Hors d'oeuvres each evening. This only occurred on two of our 4 evenings! When my daughter arrived from America, she was not told that breakfast was included in her room nor that she was entitled to a complementary glass of champagne and two Hors d'oeuvres each evening of her stay. As my daughter’s stay combined business with pleasure, she had some very important business and video calls to make but was frequently prevented from accomplishing her work as the hotel WiFi was not robust enough. In response to her complaints, she was offered 2 further alternative access points, but neither was sufficient to achieve a strong enough connection. Dining Room The dining room (brasserie Grill) was appropriately illuminated and the staff in the main were efficient and very polite. Alas, the chairs were too low for the tables and for each meal, cushions had to be requested. The staff were so accustomed to this anomaly, that t

I am shocked to see the hotel with a 4-star rating on here. Everything about our experience was brilliant. We visited the hotel towards the end of March for a friends wedding. The venue itself is absolutely stunning, the drive in, the main reception building, the function room. A really special place to tie the knot. I think I can speak for most of the wedding party in saying the service was absolutely brilliant. All the staff were so attentive and really went above and beyond in catering to everybody’s needs. A special mention to Sofie and Johanna who were tending the bar. They really outdid themselves, professional and extremely pleasant throughout. I can’t imagine how hard it must be dealing with so many merry party goes but they did it with a smile and really went the extra mile and helped to make it a really great day. But thank you to everyone at the Dalmahoy, it was an amazing day.

Absolutely brilliant hotel to stay in at Edinburgh Airport. Super close to the airport and to the tram for going through to Edinburgh city centre. Service was amazing and the cocktails were a brilliant start to our holiday!

Just an overnight business stay. Beautiful and well-appointed hotel set in wooded grounds at the end of a long driveway. Good sized double room with everything needed EXCEPT a decent WiFi signal. It's an old rambling building and this may have contributed to poor signal, both for WiFi and mobile. This was a bit of a nuisance but not even of a bother to put me off staying again if passing through the area.

The hotel on the mountainside has a very comfortable view. It is a bit far from the city and has free parking. The food and beverages in the hotel are good and the prices are reasonable. Chocolate chip cookies will be presented during check-in, which is a snack that every Double Tree will give away during the journey in the UK. Because it is a prepaid room, it is very convenient to check-out, just put the room card at the front desk. The room is not big. Although the sparrow is small and has all the internal organs, we have three suitcases that can be spread out, and we can leave an aisle. In a British hotel, the size is acceptable. I feel good, I will choose to change the branded hotel if I have the opportunity in the future.