1001 Heavenly Village Way, South Lake Tahoe, CA, South Lake Tahoe, California, United States
"I reserved a two bedroom suite with one of the rooms having two queens for 3 nights. The room itself was spacious and well stocked. It had all the amenities we were looking for and more! There were 5 of us staying in the room and we felt like there was plenty of space. The real strength of this place is the location if you ski Heavenly. You can walk directly to the gondola. In addition, if you are staying at the Marriott, the rental shop will hold your rentals at the gondola. In addition, you are located in a great area with tons of shops and restaurants. The casinos are about a 5-10 minute walk. I'm not sure there is a better located hotel in South Lake Tahoe. Some of the people in our group did a massage and liked it. In addition, others joined the ballroom dancing class they had and also enjoyed that. I do think it is strange that they charge for DVD rentals to their guests. It seems like that should be complimentary. As a Platinum member, I got a few bonus points on check in, but otherwise not really any benefits. They sent an email before and were very upfront about it though. I would definitely stay here again."
"We needed a little get away to keep our sanity in these Covid times, so we took a road trip to South Lake Tahoe in October. We had a suite, with a full kitchen, electric fireplace and living room for 4 nights. The room was wonderful. The location was very good in that you can walk to the grocery store, the liquor store, the movie theatre, lots of restaurants and to the casinos right over the Nevada state line. The outdoor pool apparently is open all year round at 85 degrees. The pool attendant, Lindsey, was very attentive. The valet service was very prompt in retrieving our car quickly. Everyone wore masks, in the hotel, at restaurants, in the casinos and even on the outdoor hikes. We felt that it was as good as we could get during these Covid times."
"I loved the location of this hotel, plenty of shopping and restaurants to pick from. The spa located inside the hotel was amazing! However, during "holiday" months the prices are crazy! So keep in mind that the prices listed for services on the website are not set in stone. Our suite was wonderful, great views from the bedroom balconies. My only issues were at check in, it was very difficult to unload our car and getting them to hold our bags until check in was very complicated. We also had an issue with our hot tub. It was completely drained and cleaned without notice on the second day of our stay we could not use the hot tub at all which was extremely disappointing. That was a selling point on the suite but we only got to use it the first night of our stay. However, staff was very friendly and the hotel offers tons of events and activities to attend."