Top 10 Casa Leon Hotels

Beautiful Hotel/Perfect Location! Steps away from the famed Burgos Cathedral and the promenade, this hotel is so convenient with on-site parking, friendly staff, and beautifully designed rooms. What’s not to love? The food was food in the onsite lounge. Contemporary decor

El hotel está bien situado, cerca de la catedral, como a 5 minutos. Dispone de parking (de pago). En recepción todo perfecto, gran atención. Las habitaciones bien, pero necesitarían una pequeña actualización, las cortinas estaban un poco regular, y tiene moqueta en todo el suelo que no es muy higiénica. El baño amplio y bien servido, con bañera en vez de ducha. Lo mejor, sin duda, es la piscina climatizada, estando dentro vimos fuera que estaba nevando y no pasamos nada de frío, ¡¡es muy recomendable!! Tiene también un pequeño gimnasio y saunas. Te cobran un euro por la toalla para la piscina, pero merece la pena. El precio es medio y por los servicios, calidad, atención y situación, sin duda lo recomiendo.

My name is Jordi A. and I have enjoyed this terrific hotel for 4 days. If you have decided to visit Burgos I heartly recommend you this hotel. The staff is very friendly, polite and professional and I don´t forget the waiters and waitresses that say a sweet good morning when you enter to the breakfast room. They behaved very well with me and one them offered me very friendly a cup of chocolate with ” churros ”. The room was perfect, neither big nor small. The bed was big and comfortable and there wasn´t a noise that could disturb my sweet dreams. I don´t know if I will come back to Burgos but if I go I will pretty sure choose NH Collection Palacio de Burgos again. I wanted to write this review in Catalan, my mother tongue language, but I have seen that it is impossible with Trip Advisor so I have decide to write it in English.

Contrary to the TripAdvisor entry the hotel is open! Great location opposite the cathedral. Wonderful staff. We arrived at 02.30 due to a delayed ferry but were greeted by a very helpful receptionist. Our room, 304, had a great view of the cathedral. Parking is expensive at 18 Euros a day but very convenient and vital in a congested town. The room at 76 euros including breakfast was good. Breakfast was generous with lots f choice. Only complaint was open window, a covid requirement apparently, in breakfast room made it chilly.

We spent one night at this hotel and occupied two adjoining premium rooms. I don't think we will return to this hotel the next time we visit Burgos. Let's start with the positive points: the staff, the location, the breakfast, the characteristic perfume in the lobby. As for the disappointing/surprising points: A global advanced state of wear and tear (knocks, marks, stains), a surprisingly noisy lift with a warped cabin, a postage stamp-sized television, a sloping washbasin where water stagnates, a composite bathtub that makes worrying cracking noises, missing soap, the air temperature in the corridors is far too high... The main fault remains the capacity of the car park which is ridiculous. The hotel does not reserve the parking spaces, which allows it by refusing to cancel rooms after 6pm not to lose clients who would not be lucky enough to arrive early enough to have a space in the garage located in the basement. we arrived at 8pm and this was our case. The most surprising thing was the impossibility to reach the reception by phone on the two numbers provided. About ten calls made by two different phones during more than an hour were all picked up automatically, nobody answered but we could hear the background noise of the reception. When we arrived, the reception noticed the problem, expressed its surprise but did nothing to correct the problem at the time. Strange... We definitely expect more from a 4 stars hotel.

A 10 to the attention. I was wrong at the reservation date and they changed it without problem. I am very grateful. The hotel is very well located, although the parking, 20 euros, is a lot expensive. The hotel was very comfortable and very comfortable. The room, by the way, is huge.

Ines and Jenny at the front desk handled multiple issues and requests with a high-level of professionalism and courtesy. Articulate and efficient, they merit special mention as well as the very kind young man who checked me in. These exceptional professionals are the reason I am rating this hotel a 5 out of 5. -John Stubbs, Rm 111, Apr 13-15