Top 10 Catalina Park Hotels

We recently stayed at the Omni National Resort in Tucson and had a moderately pleasant experience. The front desk reception was not friendly or welcoming which probably got our stay off on the wrong foot. All other hotel staff, including housekeeping, pool bar and attendants, and restaurant wait staff, were very friendly, welcoming, attentive and accommodating. The restaurant available for breakfast was The Table located in Bob’s Steakhouse and the meals we had there were excellent. We ordered the breakfast burrito and the basic eggs with protein breakfast and both were wonderful. We also had appetizers in the Legends Bar and Grill and very much enjoyed the food, drinks, and experience there as well. The room was very large. I enjoyed the deep soaking tub and the lovely bathroom amenities. We also enjoyed our patio. The bed and mattress seemed old and overall the room appeared to worn and old and not very clean. The grounds could use some better upkeep and cleaning. The pool was very nice but it was quiet and did not have a very upbeat or fun atmosphere. The pool area could have also used some better cleaning and attendance. We were supposed to have a guaranteed late check out of 4 pm because we used the Amex Platinum Hotel Collection to book our room, however when I called to request a late check out the front desk was very reluctant to grant the request and would only agree to a 2 pm check out. Again, very disappointed with the level of hospitality from the front desk reception. Also through the Hotel Collection we were supposed to have been given a room upgrade upon availability, and despite the resort being very empty, I am pretty sure we were not given a room upgrade. Our stay was moderately enjoyable but I do not think we will return to the Omni in Tucson. The Loews at Ventana Canyon is a far superior resort for often the same rate and sometimes even less.

We are Hilton Silver Members and look for nicer resort type hotels when staying out of town. I had messaged the hotel before arriving to confirm our accommodations and was asked what time we were arriving which was around 3. When we arrived I was a little disappointed that our room wasn’t ready. I was surprised because it was very quiet at the hotel. We waited an hour for our room to be ready. I was extremely dissatisfied that the room was not cleaned properly. New sheets and towels and that’s it. Floor had hair in the bathrooms, as did the tubs and toilet. My mom put towels on the floor to keep from walking on it! I called and asked for housekeeping to do a full cleaning the next day. We were there and still didn’t clean the floors, or toilet, until I showed them. Are you kidding me. Hiltons website guarantees a clean room and lists mopping floor, wiping down everything, all of which was not done! On our last day I spoke to the manager on duty and she assured me this won’t continue and that she would comp one night and pay for our breakfast. I was satisfied with the compensation, but probably will never stay here again and I now question Hilton standards in general. Otherwise, it’s a very nice property on the outskirts of Tucson with 2 pools, golf and tennis.

Beautiful grounds, attentive service, large room, and excellent food. Enjoyed a fabulous massage and the hot tub as well. Gold is a magnificent dining room, and the bar and grille had excellent live blues music the night we went!

Very good value for money and rich breakfast. There are commercial areas on both sides of the hotel, and walking, dining and shopping can meet basic needs.