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Top 10 Chez Katina Hotels

Top 10 Chez Katina Hotels

1




4.4/5
Excellent
10 Reviews
1 Avenue de I'imperatrice, Biarritz, Nouvelle-Aquitaine, France
"I have always loved this hotel, ever since my adolescence . but even more so since it's been entirely refurbished. If you are looking for a special place to celebrate an important event, then this is the place. The staff are very friendly and kind, and also with small children. The rooms make you feel like you are an empress ! The sunset and the sea view will be things you remember forever. The beautiful pool is also a lovely place to relax. Even if the weather is poor, this place retains its special magic. Everybody will make you feel very welcome. "
"Definitely the classiest hotel ever! Gorgeous old world decor ! The property ! The views ! The way you are treated here is like a princess ....originally built by Napoleon for Princess Eugénie ..... although the original burned this hotel was rebuilt and all the luxury and class have been experienced by the rich and famous for decades ... A real special treat ! "
"If you're looking for old fashioned glamour and service you can't go past this Hotel. Right on the beachfront with a dining room and huge pool area looking over the Ocean and beautifully decorated huge rooms, which is such a rarity in France. Sadly down for renovation for 8 months but will definitely return next year."
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2




4.3/5
Excellent
10 Reviews
52 avenue de l' impératrice, Biarritz, Nouvelle-Aquitaine, France
"We stayed at Le Regina Biarritz for three nights and were very pleased with our choice! The hotel is extremely comfortable, and all the staff were exceptionally helpful and friendly. We were especially impressed with Eric the Concierge and Jean Baptist’s the Sommelier who both gave exceptionally good service. Our room had very good views of the sea and the lighthouse. The restaurant was very good for dinner, and the €39 menu was a very good deal - we liked it so much that we had dinner in 5he restaurant on all three nights we were there. The breakfast was in the same location as dinner and was good, but at the busiest times the demand for the hot buffet caused a shortage of cooked food on offer. The gym was ok, but for a five star hotel could have been a bit larger and offered more equipment. All the time I was there it was busy. Biarritz is a lovely destination and we were blessed with very nice and unseasonably warm weather ( we fortunately left the day that Storm Amélie arrived!) Nearby St Jean Du Lux was also worth a visit. Overall a very nice and enjoyable stay at Le Regina. Berkshire Jpb"
"Welcoming property with huge lobby in the middle of overseeing rooms. Rooms ample enough with great amenities in the bathroom. Easily accessible and good parking facilites. Attendees and staff in general are very well trained and maintain a great attitude for support and making one's stay memorable. Quick note about how carful they are. I travelled with my wife and our 7 year old boy. Upon arrival a small bed for him for very well made, next to the king size, and as token, he was greeted with chocolates on the pillow, a small towel and Little Prince liveried shampoo and bath gel. It kind of shows that management is into the details. Breakfast was great, at a cost of course, but very well provided in terms of presentation and availability. Overall, we would definitely go back if we ever go back to Biarritz or its surroundings."
"At the Le Regine Hotel was excellent choice for staying 2 nights at Biarritz, great service, free Valet Parking 24 hours. Excellent breakfast. The rooms very modern and with a very clean Hotel. A lot of open spaces in all areas. The service cannot be better! "
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3




4.5/5
Excellent
5 Reviews
745,Vieille Route de Saint Jean de Luz, Saint-Pee-sur-Nivelle, Nouvelle-Aquitaine, France
"We booked an overnight stay for December 26 via the Relais and Chateaux website, including making dinner reservations at the property's Michelin-starred restaurant -- our whole reason for going to this particular hotel. We paid one-third in advance for a non-refundable room. Two days later we got an unapologetic email from the hotel noting their restaurant would be closed and offering to make reservations for us elsewhere, but notably without offering to refund our deposit so we could book elsewhere. This was to be only the first of several disappointments. Perhaps because December 26 is a public holiday, the hotel appeared understaffed and not particularly welcoming. We were offered no assistance with our bags. The view from our room was marred by a gardener, his truck, and his loud leaf-blower which he operated for 45 minutes. The room itself was fine, if sparely furnished (no slippers, eg) -- see below re room warning! The staff explained that the front door would be locked at night, but they helpfully provided us with a code to enter. Upon returning from our dinner 20 minutes away a little after 10 pm, we were a bit surprised to find our key (and that of several other guests) left out on the unattended reception table -- a questionable security practice -- but perhaps one necessitated by the oversized keys not being very user-friendly to carry around. Once back in our room, my wife, who has a shoulder injury, was disappointed to find that her request for soft pillows had been ignored -- but of course it was now past ten pm and there was no one to call to rectify this mistake. We both had a rather difficult night's sleep on the slab-like foam pillows provided. The next morning, we had specifically requested an early breakfast at 0800 (breakfast normally starts, apparently, at 0830 which seems late). When we came down at 0800, we found the staff just starting to lay out breakfast items --- sloowly -- and indeed when we finished our breakfast at 0820 in order to get on the road, they were still laying out most of the food. This did not stop the hotel from charging us full-price for our two breakfasts. Because we were in a hurry, I had used two large water glasses for our juice as I didn't want to have to go back for refills. The staff member who might perhaps have better spent her time putting out the food items nonetheless felt it necessary to upbraid me for "using the wrong glass." Lol. Great hospitality! One warning for those still intending to stay at this rather unwelcoming property (perhaps the worst Relais & Chateaux we have stayed at in 30 years of frequenting these properties) -- don't take anything from the room! Usually there are branded promotional items -- corkscrews or bottle openers, laundry bags, or similar small items which the hotels are happy to allow guests to take as they promote the brand, etc. In our case a small zippered cloth bag filled with Auberge promotional material and branded with a l"
"Out of the bustle of the coast stands the Auberge Basque at the top of a slight hill basking in a well deserved reputation for excellence. From the moment we arrived for a two night stay it was obvious the boss’ research had paid dividends and we were in a superb hotel. The staff were, to a person, lovely, helpful, knowledgeable and truly professional. The room was near perfect and the food exquisite. To be honest I have rather given up writing TA reviews feeling it unfair to be negative on the strength of one visit and generally being happy with the places we stay. However I was outraged by the review posted on this site by someone who, amongst other things, was complaining about being charged for items they had stolen from the hotel. Their “experience” of the Auberge Basque was so far removed from ours I can only conclude it was either a fiction or written by the sort of person one hopes never to bump into. I could not let it stand unchallenged - believe me it is garbage. Well done to all at the Auberge - you are doing a wonderful job."
"The dinner reviews on TA for the restaurant are fair enough, so this is purely about the hotel. There are some very clever design details, many of which work, some don’t. The views from the terrace are world class. Most of the staff are young, charming and well intentioned, albeit with a high degree of self consciousness. I got the overall impression that too much is done for the sake of “being different”, with too little thought given to the guest experience. So if you don’t want chocolate chips in your muesli, the only alternative is one flavoured with curry. Want a swim before breakfast? Forget it - the pool cannot be used before 10.00 (checkout is 11.00). Fancy a refreshing orange juice with breakfast in July - no again, oranges are “out of season”, (although, perversely, they were sufficiently seasonal to have been included in a mixed juice of vegetables and fruit). The open plan kitchen is a nice idea but the cooking smells were truly awful at breakfast, presumably because the extraction was off - it wasn’t like that over dinner. The prepping of the constituent parts of dishes that are delicious when finished, say the boiling up of fish bones or the frying of garlic, is pretty unattractive with your yoghurt and Muesli, whether curried or chocolate flavoured. Frankly, I would strongly recommend staying in one of the excellent hotels on the coast and taking a taxi to the Auberge for dinner. "
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4




4.3/5
Excellent
10 Reviews
5 Place Bellevue, Biarritz, Nouvelle-Aquitaine, France
"Not normallythe type of place I eat in - but most other places were closed on a Tuesday in January. Great fish, finely seasoned (including hints of saffron and espellete) with finely diced corgetes and a couple of perfectly cooked potate wedges (they could have been more generous there) followed by an excellent frangipani tart with a good ice cream. Knowledgable and helpful waitstaff. Art deco surrounds. Couldn't ask for more. As expected it was a bit pricey (54 Euro for two), well worth it but not something i would do every week."
"The hotel is well located and we stayed there as they could accommodate our dog. The facilities are clean and most of the staff are helpful. They serve a very sloppy scrambled egg for breakfast which is standard and awful. One day they let us order fried eggs but the next day they said scrambled eggs was all that was available. They made a crepe for my son one afternoon but when we tried to order one for desert later the next day they said it was not possible. They store dark chunky furniture from the rooms on the dark carpeted landings which make it perilous for those who choose to use the stairs and when both myself and my son injured ourselves on them their receptionist apologised and said we should use the lift like most guests-We were on the first floor and waiting for the lift was silly. Also, this is a fire escape and should not be hampered with excess furniture. The stairs/fire escape are further narrowed on the ground floor by boxes of magazines, bicycles and people’s suitcases at various times. I would not stay here again nor recommend it to my friends despite the location, as they seem to have arbitrary and petty rules and are not guest orientated. "
"This hotel is in a great location in Biarritz. Very central and with a beautiful ocean view. The rooms are fine. The food at the restaurant is pretty good. What’s missing is the service component. When we arrived and had several bags there was no option or offer to help us with our bags. They seemed very uninterested and it just wasn’t offered. No one asked us how our stay was at the end. They really didn’t care and you could tell. We are used to 4 and 5 star hotels and you usually get better service. This place should be a three star. It’s not a bad place but it doesn’t stand out and lack of service is the reason. "
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5




4.4/5
Excellent
10 Reviews
30 rue Gambetta, Biarritz, Nouvelle-Aquitaine, France
"My husband and I like to visit Biarritz any time we possibly can, but much to his chagrin, I left him at home this time to bring my best friend instead. She’d never visited Biarritz before and I thought Hôtel de Silhouette was perfect to stay near my beloved Les Halles and be a short walk to the beach. It’s an absolutely lovely hotel in a perfect location and the garden is a wonderful spot to take a break in the shade with a glass of wine. For these things alone, I’d stay here again. Our room, however, was odd and NOT one I’d get again when staying with a friend even a best friend. We were at the end of the hall and had one window that opened up to the not-so-lovely smell of exhaust from the drive nearby so it stayed shut, which made it stuffy even with the air con on. I liked the tiny sitting room with the TV because it gave a place to go when my friend was in the shower - thanks for asking, why would I need to do that? Because the shower room is literally open to the bedroom and for no reason (the photo I attached is the view directly into the shower from the main room). They could easily put privacy glass or a curtain or maybe even go so far as a sliding door shutting off the bathroom...but there was nothing. Aside from the awkwardness, an open shower is also just drafty. Just...odd. Aside from that, I didn’t exactly love that we’d stored our luggage in the luggage closet for the afternoon before our flight and when we came back a few hours later, it was all sitting next to the reception desk for no reason I could quite understand. Again, just odd. Despite that, it is a nice-looking hotel in a great area and with a peaceful garden to take a break in so I’d give it another try. In a different room!"
"I love the Silhouette - right across the street from the Halles, which is the main market, and it's grouping of excellent restaurants. Although my room was small and without a view, I didn't mind because it was quiet and the sleep was excellent. And I spent most of my time on the beach, in the shops, or reading in the beautiful garden of the hotel. The staff are wonderful, and so helpful and friendly. Breakfast was good, especially the bread. The hotel is a quick 10-15 minute drive to the main Biarritz train station, and a really quick stroll to the large surfer beach (which is excellent for swimming too at low tide), but also very close to the small beach and the swimming beach. I loved the shopping in Biarritz, and the hotel has a super cheese shop nearly opposite, an espadrille shop next to the entrance, and wonderful delicatessens all around. Highly recommended. It is possible to have a view from the higher floors, but I'd be sure to call the hotel in advance to ensure you have that booked, and it will be a view of the ocean (it's a middle-of-town hotel, not right on the beach). That said, it's great for returning after dinner because it's close to all the main restaurant locations."
"Charming hotel in the heart of the city! Excellent location and close to everything. 15 min by taxi from the train station, 1/2h walk to the bus station, 5 min walk to the beach . Very friendly staff (especially Kati), great room service, clean room, comfortable beds and nice bedding and fluffy towels. The only negative is that our window was right outside of the garden patio and ppl would stay and talk loud (late in the eve) and smoke would fill the room, I would pref to have my windows open when it’s nice and breezy outside. Overall beautiful property that we highly recommend. "
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6




4.6/5
Outstanding
10 Reviews
1111 av du Touring Club de France, Hossegor, Nouvelle-Aquitaine, France
"From the moment you walk into the lobby of this hotel, you can feel the genuine warmth and hospitality of the staff. Considerable care has gone into the design, tranquility and meshing with the local environment. We were delighted with the view of the oyster beds from our terrace and the peaceful vista of the lakeside. The hotel's wine bar serves some tasty snacks and also serves as the location for their better than average breakfast. But the hotel does not have a restaurant, and frankly the restaurant scene in town is inferior. We appreciated the underground parking garage and our rather spacious room. At this price point, we have often found more for our money. The premium is presumably for the location, which had pluses and minuses for us. We didn't mind the walk into town, but were not impressed when we got there. This is a good location for those into sports, the use of the spa and pool. The residential areas in town are fairly attractive, but the shopping street is full of hundreds of places offering beach ware and not much else. The tapa, pizza and all purpose restaurants seem to appeal to milennials, but not to more sophisticated travelers. Yes, the beach and lake areas are attractive.But that applies to hundreds of more interesting venues. Our lasting impression of the town is far too many roundabouts, surfer culture, generic business, french suburbia rather than a distinctive destination. Moving on."
"We booked in to this hotel because all the other hotels we have used in this area have been lacking in one or other respect. Hee we found the complete answer to our needs, with a very comfortable room and all the facilities of a small spa available. The breakfast was also good, so we have definitely found the answer to our needs for a hotel in this part of the world."
"As a family we had two rooms. We very much enjoyed our three day stay. Staff was very accommodating. I want to give special recognition to Flavie at the front desk who was very friendly and very helpful to us."
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7




5/5
Perfect
11 Reviews
18 Place Georges Clémenceau, Biarritz, Nouvelle-Aquitaine, France
"Breakfast two files, the rich file is a bit expensive, the other is very good, a good place to go, there is a parking lot. Suitable for the whole family, the room has two large beds divided into two areas, which can be separated by curtains."
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8




4.1/5
Very Good
10 Reviews
13 rue Louison Bobet, Biarritz, Nouvelle-Aquitaine, France
"Even though the Sofitel is in slight need of renovation, it is still a very comfortable hotel with plenty of attentive staff. Our room was spacious and well equipped with a massive bed which was floatingly comfortable. Good pool area and reasonable access to town. Only suggestion for improvement in the facilities is to have electrical sockets available in rooms to enable charging of devices. Sadly the overall favourable impression was marred by my car being damaged. The parking valet scraped the side of my car while parking it. To their credit the hotel took full responsibility and said they would pay for repairs; and that was it. “Sorry we damaged your car, we’ll pay for it so what more do you want?” They were not at all concerned that I was going to be massively inconvenienced in organising a garage to do the paintwork and in taking the car back and for. A very highhanded and arrogant approach. They grudgingly accepted to waive the parking fee. A pleasant stay . . . but leaving with a bad taste. "
"I really loved this hotel. Rooms are very old, hotel is very old, everything needs to be renovated but the overall experience is nevertheless amazing. The hotel is placed just above the sea with amazing thalasso spa facilities and a 25 meters ouside pool overlooking the sea. Perfect stay."
"The hotel has everything going for it - superb location, large rooms with terraces, excellent pool and spa facilities however the rudeness and incompetency of the guest relations manager and some of the front desk staff has spoiled our 8 night stay - we got the worst placed room with leaky bathroom ceiling, had to repack and wait to be moved to a new room (not an upgrade) that had construction in front of windows. When we finally were offered an acceptable room (only available upgrade), we lost a day moving 3 rooms in one day and the hotel staff lost my shows when moving my luggage. Only bright light was the hotel manager Celine stepping in on LAST day to offer compensation for lost shoes. "
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9




4.5/5
Excellent
11 Reviews
58 Avenue Edouard VII, Biarritz, Nouvelle-Aquitaine, France
"The attitude of the service staff is very kind and friendly, very polite and enthusiastic. The room is still relatively clean and the location is very good!"
"good it's nice trip."
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10




4.5/5
Excellent
10 Reviews
Chemin de Ttalienea, Bidart, Nouvelle-Aquitaine, France
"The Hostellerie des Frères Ibarboure is located on the Basque coast, between the villages of Guéthary and Bidart. It offers en suite rooms, a restaurant and a pool. Hostellerie des Frères Ibarboure’s rooms are individually decorated and air-conditioned. Each room is equipped with a telephone, TV and private bathroom. The rooms have free internet access and some have a spa tub. Frères Ibarboure’s restaurant serves regional dishes that guests can enjoy in one of the dining rooms or on the terrace. Hostellerie des Frères Ibarboure’s is 9 km from Biarritz-Anglet-Bayonne Airport and 20 km from Bayonne."
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