Top 10 Church Street Hotels

We walked up from Queen Street Station in less than 10 minutes and were met by Dave the Concierge who lifted our bag in to reception. Chelsea on reception was very kind with a great upgrade due to status and that set us up for a marvellous return trip to the Kimpton Blythswood. The old Scottish Automobile Club building is lovely and the sunny views out onto the gardens in front were very welcome, though the windows in the Salon could be doing with a wash...... Our room was superb, very clean with shower and tub. And some Tunnocks wafers to go with our cuppa. Nice touch. During the social hour we were served by Dave who brought our wine up to the Salon - the old 80m long drawing room on the 1st floor. I had hoped the Salon Bar would have been opened after our last stay, but staffing seems to be the issue. Breakfast in the morning was very good with attentive and engaging staff. We left as we arrived with Dave opening the door and taking us to street level, with his usual chat and charm. We felt special. Thanks.

Very nice hotel, every member of staff that we met were fantastic, so friendly and helpful but I think the hotel is definitely short of staff. The rooms are lovely, spacious, clean and the beds are comfortable. No bath in the bathrooms but the toiletries and towels are beautiful. We had dinner and breakfast here and the food was delicious but the shortage of staff was very apparent. Would still return for another stay

Brilliant afternoon yesterday getting an afternoon tea with friends. Our server Annemarie was first class - can’t recommend her enough! The food was great and location easy to get to as well, was central for everyone to get to. Will definitely be back to explore more of the hotel soon.

Deserves to be a five-star hotel, very comfortable living, large TV and bed, free water provided, large floor-to-ceiling windows, good sound insulation and good sleep quality.

The sleeping rooms in the hotel are going to be renovated starting in January 2023, so everything I have to say may be moot in 6 months or so. Anyway, I attended a conference at the hotel, so this is the only reason I stayed here. The rooms are tired and are definitely in need of renovation. The tubs are crazy deep, so if you are uncomfortable with getting in and out of a tub, be sure to request one of the few rooms with a walk-in shower or a shallower tub. If you’re taller than 5’8”, you’re too tall for the shower and will have to crouch over. The shower gets very, very hot and you have to be careful with the water temperature. We ordered room service several times and were happy with it. Eating the restaurant and bar was another story. The one time we ate in the restaurant was a disaster. We have to wait nearly 45 minutes for our food to arrive, and, when it did, it was cold. Sent it back, and the only thing that was warm when it came back 15 minutes later was the meat. There were very few people in the restaurant, so we couldn’t understand why it took so long. The front desk staff was very friendly and helpful, namely William who was able to move us to a room that had one of the shallower tubs.

Just back from a overnight stay and can’t believe the difference in a few years with Carlton George. We were so impressed on our last visit and so much has changed. I am genuinely not one for leaving negative reviews but I feel these need to be addressed as it definitely isn’t your usual Carlton George experience. We booked an executive room with lounge access. No issues with room. Comfortable bed and good shower. Mini bar and decanters. My partner had booked extras which was lovely when we arrived. Part of our package was 3 course meal in rooftop restaurant. The restaurant is lovely and amazing views over glasgow. When we arrived we were taken over to be seated and given menu ( which wasn’t the market menu that we had booked) We then waited about 15 mins to be asked if we wanted a drink. The restaurant only had 2 other tables of customers so wasn’t busy. There was around 4 staff all huddled around bar and could see we were waiting and the fact we were looking over no one seemed bothered. The waiter did eventually explain they were learning a new app to order which was fine but no attention was given to waiting customers. This seemed to be a running theme afterwards. The food was mediocre definitely not the quality we had before or what you are paying for. The lounge was self service. We couldn’t find the ice when we arrived. Behind the lounge is the kitchen and we could hear someone moving around. We asked if they could help us. The chef came out not happy and told us there the bell was ( I might add was not in an obvious place) extremely rude. There was no other staff member around to ask. The mixers were all 2 litre bottles that everyone was sharing. I found it a bit bizarre after pandemic they would have this. The snacks again were not really up to much. I’ve never had popcorn that wasn’t flavoured at all but they had it there. Even some plain crisps would have been better but these are little things. The final straw this morning was breakfast. Now we raved about breakfast to everyone last time we were here, it was outstanding. Also for an extra £5 you get it delivered to your room. The breakfast that arrived was abysmal. We went for Scottish breakfast. 2 potatoes scones, lorne slice tiny amount of beans, egg and no bacon. Turns out the chef forgot to put that on the plate. Toast was not toasted. All these things might not seem important to some people but I genuinely couldn’t fault anything on our last visit. i think a little more tlc is needed altogether. Mainly the customer service. Checking your customers aren’t waiting to long and they have everything they need, not snapping at customers who are asking for help, and maybe an extra member of staff in helping the chef plate up the food so it’s acceptable to the customer.

I booked for 2 nights 15th- 17th September for leisure purposes. It was my 40th birthday and my husband had bought tickets to see Kevin Bridges at the Hydro next door. As a special occasion, we booked a Suite & decided to stay longer to make a nicer and relaxing stay. I booked via Booking.com earlier in the year. Extremely easy to get to the Hotel, easy to park & clear signage. Like the walkway into the hotel itself which kept us off the road and the parking tablets on Reception made the process very easy. (Not always a given in a City Centre Hotel - so appreciated) Check In- extremely efficient and staff were brilliant. Was disappointed to be notified that the swimming pool was closed & would be shut the following day from 1430. It was part of the reason I’d chosen the hotel over others in the area. Unfortunately got to the room and it wasn’t a suite. Went back down to Reception & issue was quickly resolved (thank goodness- over £200 per night for a standard double was not what I was quoted when first looking at room options) I received a drinks voucher for 2 due to inconvenience which I thought was a kind gesture. Suite- (1106) Liked the space & loved the views over the River Clyde & beyond. Carpets were stained in multiple areas, cupboards broken on all units, remote control for the TV in living space didn’t work, room service menu was filthy with food marks, and carpets were dirty under the furniture where I presume it was trickier to get a hoover although still very visible. There were bits of debris & dust under the unit in the living space. Even more off putting was opening a bottle of sparkling water provided and finding it had already been opened and someone had clearly taken a swig already. Bar- Decided to go and use our drinks vouchers in the Bar before getting ready for the show. Waited with staff not acknowledging us & talking whilst unloading the dishwasher. When eventually served, was advised I couldn’t have a cocktail due to the show next door. I have no idea of the rationale of this policy but didn’t want to question further. I recognise it’s not the bar staff that write the policies & didn’t want to cause any bad feeling. I asked for a large white wine instead & was then informed that I couldn’t have a large size with the drinks voucher & a medium was then promptly served. I would understand if I’d asked for a Dalmore 62 or a pint of Vodka, but I thought 75 ml extra of wine was tight & poor customer experience especially in the circumstances considering the voucher being received in the first place. I was then asked by the Bar Staff member “Let me guess, you got the voucher due to a problem with the room?” I agreed. “ Doesn’t surprise, this isn’t a good hotel” was the response. When sitting in the bar, I noticed other guests were clearly being served cocktails. I felt extremely put out by this & added to my overall bad impressions of the hotel. Next morning- breakfast in the club lounge- Helped myself to cereal, yo