Top 10 Colonnade Hotels

I am Hilton Diamond and stay at Hilton properties all over the country. I have not been to any other hotel with such a complete lack of Covid protocols in place. Not ONE staff member was wearing a mask and Covid is surging all over the country at the moment. The total disregard for health safety and protocols was alarming

Overall not bad!

If u need a place in a hurry and are not looking for any type of amenities ok otherwise move on

Customer service was very good. Clean room and nice. Will stay again when in that area. Sweet Taters restaurant next door and it is delicious. There was a maintenance problem before we arrived and I received a phone call to let me know that. They were able to accommodate the specific needs I had asked for and upgraded my room because of the unexpected problem. Very pleased with how this was handled.

We visited Hickory to go to the furniture mart. This hotel is adjacent to the mart, so it was a perfect location. So was everything else. At a time when hotels are doing less and less, this hotel did more. I booked the hotel the same day I arrived. I put in a request for a high floor/interior room, and someone (initials CC; I couldn't read her name tag) had already reviewed my request and moved us to our requested room type. This has happened exactly zero times in the past two years. They had fresh-baked cookies in the lobby in the afternoon. They had a very nice hot buffet breakfast in the morning. Our room was clean and had everything we needed. I recently switched from Marriott to IHG, because I was so unhappy with Marriott's service. This experience makes me think I made the right decision. Also- there are numerous fast-casual restaurants within a 5 minute drive. There's an Applebee's and a Panera within easy walking distance.

This was our 2nd stay and we love the comfort of this room. The bed has just the right amount of firmness, Most hotels the beds are too soft for us. Everything was clean and nice. the only drawback was the breakfast, The biscuits were hard and the juices out of the machine were all watery, like the the concentrate water ratio wasn't right.

Very bad

Friendly staff and clean