534 Broadway, Saratoga Springs, New York State, United States
"I have been a Hilton Member for a very long time. I totally expected to have a Hilton getaway. Saratoga Springs has always been a great time to getaway for a break. Unfortunately, pandemic has made its way. I have stayed in a few Hilton hotels during this difficult time and have seen first hand Hilton come alive in Hospitality. However, there have been a few times that I could truly say Hilton May be getting stuck. I travel quite extensively throughout the year and always stay at a Hilton Property but after recently staying at The Hilton Saratoga Hilton and a few other non welcome feeling I’m looking at other options. This is painful to even write. The Saratoga Hilton reception staff are not consistent in their welcome. I’m fact two were fairly rude. Housekeeping staff really did their best. At one point one housekeeper unloaded on how management didn’t really care about them. Again, as a Diamond member this is sad to hear. I think it’s time to find another hotel family to visit while I’m away from home. A sad thing to even imagine."
"Great Dance Flurry Festival venue. So happy to be here, wonderful facilities, friendly staff. We come to this Festival every year at this hotel a d conference center and it is our favorote event if the year! Thank you Dance Flurry Festival, festival goers, teachers, dancers, musicians, volunteers and hotel and conference center staff. "
"Pros: All went relatively well, I loved how everything worked with the App to check-in, and check-out. There were plenty of signs and hand sanitizers everywhere. This made people feel safe. Great location within walking distance to EVERYTHING. Cons: First, the room looked clean BUT upon closer inspection I found a dead fly near the window (see pic). Second, the coffee machine was dirty and had an old (and very DRY) used coffee filter/pod inside from the previous use. Third, the door unlocking mechanism was a little unreliable (a minor inconvenience)."