Top 10 Crews Inn Hotels

Excellent hotel and staff! Wonderful, clean, friendly and affordable hotel. My husband and I are retired and have traveled for 45 years and we can honestly say that this the BEST HOTEL we have ever stayed at!!! We visited our family in the Metro Detroit area and it was conveniently located to everything we needed. The room was spacious and the bed very comfortable. We can't even begin to tell you how wonderful and accomodating the staff was. They made great recommendation for things we needed in the area. It was hard to leave after 4 days because we felt like we were leaving family at this wonderful hotel. We will definately be back again and again and for all these reasons we give this hotel .......6 STARS!

Tonight is my third night at the hotel. I know they only do a courtesy type cleaning after four nights however, I travel at the Hilton frequently, and usually after two nights the food that I may order to the room needs to be discarded as well as the towels need freshening and coffee needs to be replenished. I called this morning to ask if they could do those things as well as they should make the bed. And then went by the front desk and made sure that my request was going to be carried out and they assured me it would. I apologize for coming by the desk and calling, but explained that in the last two visits in the last three weeks at Hilton That the housekeeping service had not performed their duties. With that being said, they smiled and said oh no, those are other properties we will do a good job. And I had to explain that as a friend as one company because I travel all over the US and I only wanted to have the room serviced and that’s what I was looking for no matter who owned the hotel. So after another long day, I came into the room, and everything was done except the bed being made. This would not normally be a big issue accepted the sheets do not fit the bed very well and they come off the corners every night. So, after two nights, I felt it would be great to have them make the bed so that I didn’t have to make the bed again tonight. So I had to make the bed again tonight and tomorrow will be my last night here. I’m not sure if they will come to make the bed so that when I come home after a long day that the bed will be made. It would be nice but you just can’t expect good service anymore these days I think. Like I said, I’m a diamond member with millions of points and still yet the service is not very good. Very disappointing in this hotel. It’s my first stay here and I have been coming to Michigan twice a year for 10 years. So I may try another Hilton brand for my next trip.

was too expensive without access to the pool. sad how all these hotels up there prices during a pandemic. shows u how much money is the root to all evil.

1.  I appreciated the overall cleanliness, and the place was quiet.  The toilets seemed to have a ”medical grade” flush, and this was appreciated.  I also appreciated a bathroom fan. 2.  Ruth (clerk originally from the UK) was OUTSTANDING.  I hope they keep her on.  I've seldom met a person so helpful and friendly. 3.  I could smell cigarette smoke in the hall and a little bit in my room one night.  I didn't call the desk, because I'm not sure what they could have done.  I run into this almost every time I stay in a hotel, because people are *****s.  I wish there was a technology that could pinpoint these people, and I wish they could be evicted.  I've had more than my share of sleepless nights due to my sensitivity to odors like this.  The elevator smelled heavily of pot one time.  Again, people are just selfish. 4.  I was on the 3rd floor, and the shower water pressure was bad.  The water was warm at best.  Maybe engineering could take a look at this (I e-mailed the hotel about this). 5.  I only asked my room to be made up once, and I never got new bath towels.  I made do with the hand towels and asked for a bath towel the next day (because my room wasn't made up).  I guess they refresh rooms only upon request, which makes sense and saves money.  I have no problem with that, but one ends up having to request toilet paper and towels. 6.  The grounds look a little shabby with huge ****s growing. 7.  I didn't watch a lot of TV, but when I did, the DirecTV kept cutting out.  This was disappointing.  I e-mailed them and recommended they look at this. 8.  The AC got good and cold, and I appreciate that.  However, it seemed to never want to turn off unless I raised the temperature quite high. 9.  I had a disconcerting issue with the door one day.  I had left the room for a quick trip to my car and heard the door close behind me.  I came back up to see the door ajar, and it turns out it hadn't closed fully due to an issue with the latch striker plate becoming unscrewed.  Fortunately, my valuables were untouched.  I called Ruth, and she had it fixed immediately.  I'm now wondering how long it wasn't working properly. 10. Outdoor trash cans were overflowing. 11. The location is good with many food and shopping options within 3 minutes.

Convenient transportation, next to the two supermarkets, eating and placing is also very convenient, the most important thing is to drive the company as long as 5 minutes. There is a Korean restaurant opposite the hotel. The Chinese are open. The taste is very authentic. I like it. I will stay here next time I go abroad.

I’ve been here for 3 days now I love the cleanliness and the people it’s way better than the Warren location

The room was comfortable and clean. Due to covid no amenities. And coffee was the only option at the breakfast room. But the overall hospitality was great. I would use their services again in the future.