129 North Federal Hwy, Dania Beach, Florida, United States
"My review is based upon me being a travel agent and staying at a variety of hotels and resorts ranging from 2 to 5 stars on a bi monthly basis. I attempted to work with Wyndham in an afford to avoid leaving a review however the company appears to not care about its guests. I booked through Hotwire due to the hotel rates being sky high in the area for the night. The reviews seemed mostly positive so I make the wrong decision to book. From my experience I arrived at the front desk and.was charged a whopping $175 deposit ($250 if you're paying with cash) for a one night stay in a ********** pimp filled hotel. My spouse and I was there celebrating our anniversary. I arrived at my room 213 on the 2nd floor, noticed large pieces of trash thrown all up and down the hall. The worst area was right in front of housekeeping 🙄. Overall the hotel design, furniture and lobby looked okay and I have no complaints about the room. We ran out for dinner and came back and there were two attractive **********s with really short dresses and under the influence of something (the entire hotel floor smelled like marijuana) asked my guy if we wanted to make tonight a really good night...he turned down the proposition however you could hear noise in the halls all night with that type of activity and faintly hear sex taking place. Between the **********s, pimps and the loud noise from street traffic I was unable to enjoy the comfort of much needed sleep. At checkout I asked for my checkout reciept and the agent declined stating that I booked through a third party so I wouldn't get one. I normally book through a third party and have never had an issue getting a checkout reciept. I have real time banking so I noticed the very next day that my deposit authorization hadn't been released. This was strange because I was there less than 10 hours and only attempted to rest and left from there. I didn't order anything or make room charges. I called the hotel to inquire about the deposit and was told to call later. I called Corporate who seemed concerned and promised someone would reach out 3 to 5 days. I also called accounting at the hotel and left 3 seperate voicemail over the span of 5 days without a response. It is now day #6, funds not released and my complaint about the conditions at the hotel hasn't been addressed. I called the hotel once again and a lady was very rude when she advised that I should've seen the sign that says the hotel will hold the funds for up to 5 days. In my opinion this is a hotel that regularly hosts **********s, thugs, pimps and the like. They were everywhere hanging around the outside and inside of the hotel on a Saturday night. If you're into that sort of thing then this is the place. Ladies be careful because they propositioned my guy right in front of me and most men would've taken them up on their offer because of how shapely and somewhat attractive they were...like I said "if" they are into that stuff. I'm a travel agent and.in my opinion all st"
"Exceptional attention, the hotel is really nice, secure parking, an incredible pool on the 3rd floor, Daniela check us in, she was amazing, she really knows what customer service is about, Mareeka took care of our morning talk with her recommendations on the area, restaurants and activities, after a few days we felt like home!! Thanks so much."
"I expected a substandard hotel that close to the airport, and geared toward folks waiting to get on their cruiselines. But it was a very nice hotel space with convenient parking, and a short ride from the beach and a great local bar."