Top 10 Diamond Creek Hotels

Stayed Nov 2022. It was terrible. I had made a booking but they didn't have it on their system. I 'think' they only had one room left and were'trying' to help me, but they were mumbling to each other and were very broad in their accent 🥴 I did not have time to look for anything else as I was leaving right away for a function. I cdnt open curtains as there was no privacy. There was a mattress on top of a wardrobe which had no doors? The bathroom was the same design as a pic I saw on booking.com but nowhere near to being in the same condition. It was not very clean or professionally presented at all. I owned a motel (sold recently) and that room would not even rate on the AAA Tourism scale! They would not accept it. The front garden was overgrown with grass and ****s and not a good look on driving in. If I had had time to find something else I definitely would have. $150 for one person 🥴 No value for money at all. I would definitely NOT recommend it, especially for families. Right on a very busy road, but it wasn't noisy.

Enjoyed two nights at this hotel whilst visiting friends in Melbourne. The hotel is geared for conferences rather than tourists during the week and seems very quiet at night although clearly there were other guests. Very nicely situated peacefully in the Melbourne hills and away from the bustling city. Excellent value for money, with considerate and helpful staff.

Our family comprising 4 adults + 1 toddler and 1 infant stayed 3 nites in a 2 bedroom apartment. A baby cot was provided as per our request. Apartment was fully furnished with fully equipped kitchen plus washer/dryer machine. And so we’re able to cook meals and do laundry. BoxHill Central Shopping Mall is just next door and there are plenty of eateries around the hotel. The hotel is about 45 mins drive from Melbourne airport. There wasn’t any more parking available for us so we’d to park along the road and at the train station under the shopping mall (free parking). Overall, it was a comfortable stay.

I will use it for my next stay. The meal was not bad. The employee was kind. The size of the room was just right.

Stayed at the hotel many times. This time I upgraded the room type. The view from the balcony is great. The hotel has paid parking, and you can also park on the streets nearby. The surrounding environment is also good

From the moment I checked in I felt this was going to be a great experience..... and it was...... Exceeded my expectations. The reception staff were all delightful and my room #305 was just great..... Super quiet and SO very spacious with everything you could ask for. From fridge, microwave, Nespresso coffee machine, 2 TV's, small balcony, plenty of wardrobe space & SUPER comfy bed. A very happy camper !!!! Thank you once again all staff at Sebel Ringwood. 10/10

On arrival on Friday afternoon, I was asked for my credit card, which is not unusual, and I provided it. Subsequently, I discovered that the motel immediately debited the card with the sum of $676.00. I had made a reservation for a King Room but was shown a Double (Room 33). When I question it, the receptionist told me that the motel guarantees accommodation but not the type. In other words, irrespective of what I may have “booked”, I would have to take what I was given; Subsequently, the receptionist “discovered” that they had a spare King Room and shifted us to it (Room 28). There was no toilet paper or tissues and there was a patina of dust on all surfaces; Daily housekeeping services apparently did not extend to emptying the bins or anything more than simply pulling up the top sheet of the bed and replacing towels; On the Monday morning, the toilet blocked and as we left for the day’s outing we reported it to reception; When we returned to the motel on Monday evening, it was discovered that nothing had been done in the room at all. We went down to reception to report and the tall (Korean?) chap on the desk said he would organise someone to attend to the matters “later”. When we questioned how long “later” meant, he became quite aggressive and said he would shift us to an adjoining room and gave us the key (to Room 29). That room did not appear to have been occupied for some considerable time. There were no towels, washers, toilet paper, tissues, tea, milk, etc. These we subsequently obtained; A chap occupying a room on the same level reported to us that his room had been infested with mice and he had had to shift and was demanding a discount; We decided that we also should be entitled to a discount and the following occurred: ­The (Korean?) receptionist said that problems with housekeeping and plumbing were not their responsibility; ­We enquired about what rate we had been charged and were told it was the standard rate. We pointed out that according to their website, the standard rate was $140.00 per night. The receptionist ignored that completely and said we had been charged $169.00 for Friday and Saturday nights and $140.00 for Sunday and Monday nights. I asked for my credit card statement and discovered that I had been charged $169.00 for all four nights. The receptionist refused to discuss the matter further and concluded by saying “you have paid the bill and we are not changing it”.

Stayed from Friday evening for the weekend was a lovely experience. I felt like a queen staying there. Room was great except for being a bit stuffy. Staff were very pleasant and accommodating food was fit for a queen. Only fault I would have is when asked how to use coffee machine staff did not no how to use and outside could do with some repairs. But highly recommend for somewhere to stay and would definitely stay there again. Thanks to all at Caturbury International Hotel.

Great location for shopping and eating out. Stayed overnight for a gymnastics competition. Got some shopping in and only 5 mins away from gymnastics centre. Staff were friendly and helpful. Rooms was clean, shower was spacious and hot with good pressure bed was very comfortable