Top 10 Dinosaur Ridge Hotels

Beautiful Southwestern decor, friendly staff, delicious food, comfortable rooms...all in all a very satisfactory experience. Very convenient to the School of Mines where our grandson is attending. We'd go again in a heartbeat!

When I hear Marriott I instantly think luxury, all though the lobby and entrance present that when you walk in, the room atleast the one I stayed in was definitely dated. The room a standard king was on the small side, but even with the dated older apeal the room was the cleanest one I've stayed at in a while. The windows were drafty and there was even a visible gap letting in open ice cold air which cold thw room down on the one side significantly. Thankfully I dislike sleeping hot and I even ended up running the cooling fans not heat. Those in their self ran pretty loud so any ligjt sleeper would have a bit of trouble sleeping. Bed was soft semi comfortable and ran on the small for being a king, ive slept on queens that have felt bigger. Overall if you can get it on the lower priced side its ok but more of a day or two type not a week stay sort of stay.

The hotel staff was not the friendliest, not rude but not upbeat or happy. Seamed to be invested in themselves rather than making their clients stay amazing. This hotel could definitely pay more attention to customer service and serving their customers. After all without us you would not be here. So now let’s get into some of the nitty gritty, upon arriving, as a Diamond Member the app says I get water and a snack, neither were given and the front staff says this hotel does not do this. What… every other hotel I go to does this! But okay thanks. Go to my room and see fingerprints all over the room. Mostly around and on light switches and bathroom counter. I informed the front desk and they just said that all their rooms are cleaned to the Hilton standards. I totally disagree because all I stay in is Hiltons. Then I find out that the pool is being cleaned, I think great at least they are cleaning something but then the front staff tells me it has been closed for cleaning for the last three weeks and has no idea when it will be done. I am from Canada and I do not carry any cash on me, wanted to do laundry and the staff could not charge a $1 to my room so I could do my dirty laundry, so I asked one of my American friends staying at the same hotel if they could lend me $1. I do my laundry and the washer does not drain fully or spin fast enough because the clothes came out soaking wet. I put them into the dryer and as course stall came out dripping. Talked with the front staff and told him. To my surprise all he said was “okay” and walked away. I feel a little compassion or offering me $.50 to put my clothes in the dryer one more time would go a long way. I stayed here for a week and the week before their sister hotel across the lot (owned by the same people) and saw and experienced many moments that made me think to myself “thats not right”. Will definitely give this hotel a lot of social media exposure in a negative way. Will never come back here until I know the whole staff including the man in the back office take some customer service basic training.

This hotel has explicitly discriminatory, transphobic policies around bathrooms. I stayed at here during a work trip where I was assisting operations for a conference. Our group had several gender non-conforming participants, myself included, some of whom do not feel comfortable using the men's/women's rooms and would prefer access to an all gender bathroom. I tried to seek out this accommodation for myself and our conference participants during my stay here. During this process, I was notified by a hotel associate the hotel does not provide access to all gender bathrooms and can only have public restrooms that accommodate men and women. She went on to indicate, ”guests who do not wish to use either restroom may use the restrooms in their rooms.” She cited hotel policy as the reason for this lack of accommodation. I am not a Colorado resident but I do know that Colorado's anti-discrimination laws guarantee equal access to public accommodations regardless of disability, race, sex, sexual orientation, gender (including transgender status), etc. In Colorado, it is unlawful for a place of public accommodation to refuse, withhold from, or deny individuals in any of the above listed classifications the full and equal enjoyment of the goods, services, etc. offered by the place of public accommodation. Asking gender nonconforming people to use the single stall restrooms or restrooms in their rooms is not an equal accommodation and is in fact discriminatory under Colorado state law. This hotel has explicitly discriminatory, transphobic policies. Do not stay here.