Josef-Pirchl-Straße 21, Kitzbuhel, Tyrol, Austria
"Stayed here on our Tui holiday September 2019. Instantly felt at home. We found it really comfortable, great facilities, fantastic food. But most of all, it was the staff who really made our holiday an extremely happy one. The reception staff were helpful and efficient. The cleaners were friendly and polite, and we never felt hassled to get out of our room. We like a lie in on holiday! The bar and restaurant staff were absolutely brilliant. The service was impeccable. The atmosphere in the restaurant and bar was lovely. Nothing was too much trouble for the staff. They were charming and had a sense of humour. There is a small gym, two inside pools and an outdoor pool. Didn't brave that one! But the one with massage jets helped to ease aching muscles after days in the mountains. The only thing that could improve the hotel is a mini bar in the room. But then again, the bar area downstairs was just perfect for an afternoon beer or an after dinner drink. Kitzbuhel itself is lovely for walking and cycling. The shops are high end, but you can find more reasonable ones in nearby St Johann, a short bus ride away. I was so sad to leave this place, and hope to return. A big thank you to all the staff at Hotel Erika."
"We stayed here in the first week of February 2020. The hotel is in a prominent position in Kitzbuhel with easy access to the town centre (10 minute walk or shuttle bus to main ski lift). The staff were very friendly and accommodating from the moment of arrival to departure. The room we had was spacious and ornate with oak beams and other similar touches, and also a balcony with great views over Kitzbuhel. The food was delicious with four course meals each evening (in addition to the salad bar) with a varying menu throughout the week (including a vegetarian option). The breakfast was also excellent with a huge spread of meats, cereals, yoghurts and also cooked breakfast items. The restaurant staff were attentive and provided an excellent service. The spa facilities were also very good, with two saunas, a Turkish bath and steam room, all in a peaceful, relaxing setting. In addition there was also an indoor pool with massaging jets and a pool for children. There was also an outdoor swimming pool, though it was too cold to use in the winter (though some people went for a quick dip!). Overall a terrific experience and highly recommended. We hope to visit again soon!"
"My Husband and I have just spent a week at The Erica Hotel.Our experience was amazing.We had a junior suite it was just perfect.The evening dinner was just perfect wonderful choice and very special,as was afternoon tea.They have an indoor pool with doors opening out to sun loungers ,All their staff are excellent from the girls on reception wearing national costume,to the staff in dining room,special mention to the girl from Croatia,who was so helpful,telling us to go on train to Zell Am See,a very special place to visit we went their twice.Please try this special place you will just love it.Regards John And Jackie Scotland."