Top 10 Dusty Miller Hotels

Had a fantastic stay for a birthday treat. My self and my friend stayed in a mezzanine suite and it was perfect!! We were greeted by Ella at reception, she was really friendly and helpful. After checking in we nipped to the bar for a quick drink before going out for our meal and the team member on the bar (sorry I didn't get his name) was again really friendly. The room was clean and spacious! The location of the hotel is fantastic.But the main thing for me was the customer service. Each team member we encountered was polite and welcoming. We will definitely be back soon!!

Spent a night here as an add-on for an event at city hall. I've visited the spa & health club previously & thought I'd make an afternoon of it before the event as I work locally. Check in is Usually 3pm however, after arriving at 1:20pm and politely asking if I was able to check in now I was very kindly allowed access to the room by the friendly, helpful Wiktoria on reception. This allowed me to chill out a bit after an early start & get changed to use the pool & saunas as I waited for my friend to arrive. Room had a nice view of the old town hall, twin beds, a mini fridge for milk & wine and rather helpfully, a separate bath and shower which is rare these days. Fairly clean however, when I moved one of the beds there was a thick layer of dust beneath it. Also the carpets & furniture are looking very tired now. It could certainly do with a freshen up. Also, no hand soap by the sink however, there was body lotion. The windows do not open but there is temperature control. Personally I found this rather noisy and had to switch it off to sleep. Spa area is okay but again, looking rather tired with old carpets and lots of dark wood. It's rather maze-like layout isn't be best either. Lockers are now available poolside for guests with a self locking system. Pool was clean enough with lots of loungers and chairs to relax. Sauna, ice room and steam rooms are for some reason unlit which I find interesting.... It's a mainly wet area and chances of slipping are highly likely so....maybe a little light? Generally clean though and not too busy being midweek. Lifts were out of service when we returned to the room late that evening, so we begrudgingly climbed the stairs to bed and hoped that they'd be fixed in the morning when we left with our heavy bags. Unfortunately they were not, and so a trudge against down the stairs was required. Not the best. Overall a nice central location but at £96 midweek (booked in advance via booking.com on a rewards rate) I think it's a bit steep for a substandard room and mediocre health club. Would I stay again? Yes, but for half the price.

Lovely hotel with easy access to the city and an incredible buffet breakfast. Close to restaurants and public transport. We loved the indoor pool!