Top 10 Earls Hotels

We stayed at the Fairmont Banff Springs Hotel this past long weekend. A mini getaway for my husband and I. They had excellent covid screening measures in place - from the front entrance staff, to the elevators, to our room. We were gifted with a PPE kit that contained masks, gloves, and sanitizer. The room was small but clean. Air conditioner was great as it was a 30 degree weekend. The pool was refreshing and social distancing measures were in place and well monitored. We ate at the Chop House in the hotel. Very classy (expensive) but worth the money spent. Can’t wait to stay here again! Friendly staff.

The environment is beautiful, leaning on the foot of the sulfur mountain, very beautiful, the hotel is a bit old but does not affect its beauty! The service is particularly good, but the parking charge is a bit unreasonable! And breakfast is not included. Breakfast in the restaurant is quite expensive. Because of the epidemic, the waiter sent the room directly to the room, which is convenient! very good!

Very warm and friendly staff members upon arrival who gave us all the necessary information and directions in an efficient manner. The sauna / steam room area was unfortunately closed but due to this if you went to the Banff Upper Hot Springs and returned with your receipt then they would reimburse you (I forgot to get my receipt but it was fine as we intended to go there anyway). The room was lovely and large with a Mountain View, Nespresso machine and large TV, lots of desk space and plug sockets / USB ports which was great. The wardrobe has plenty of hangers for clothing, lots of draw space, huge bathroom with a large powerful shower and nice shower products to use. The location of the hotel is perfect and having an on-site restaurant, coffee shop and gift shop is very handy. Wherever we went within the hotel it was always warm, which was great when coming out of the snow. However, there were some issues; we weren’t sure if the blinds went down with a switch by the side, as it didn’t do anything, but rolling them down was SO noisy, there was a lot of dust and dirt behind the window facing desk, a random satsuma down the side of the cabinet with the Nespresso machine on (despite all other areas being very clean) and there was no light in the corner where the luggage stands were. We were also curious as to why the heater / air conditioner unit faces directly on to the bed, if it was on then you got so hot and dry in the night. There is big potential for this to be 4/5* with just some simple adjustments and cleaning. Although we would happily say here again.

The only bad thing about Ctrip booking is that there is no point and no room night accumulation, and the price is cheaper than the official website.

Would probably stay here again; the new rooms do have a nice Mountain View and are very clean and modern. So many quirks though, of this place! Nothing really an issue (everything important, like soft bed, cleanliness, and courteous staff, was present), mostly just amusing: 1. No confirmation email sent; I got a confirmation number from the website, though. When I called to confirm it actually went through, it had. They gave me a second confirmation number over the phone (?) 2. Luggage cart is so poor that it’s substantially harder than taking several trips to carry the luggage; the wheels barely work 3. The elevator and main lobby are closed 11p to 7am for some reason, and you take stairs. It’s not clear what the status is on the doors involved in this process; some seem almost accidentally propped open. 4. Room layout and adornment was bizarro. Eg shooting for luxury appearance, but an odd metal side table that was basically a drum; it was in the way of the mini fridge; the mini fridge was in a cabinet that seemed to have room for a microwave also, but didn’t actually have one; the bathroom door didn’t lock; the bathroom door slid and was extremely difficult to close without making a huge banging noise; there was both a bathtub * and* a separate shower, which seemed like a waste of space. The TV stand had what looked like a sheet of granite glued to the countertop. 5. Only one washcloth was in the room, took several requests to finagle another from the front desk 6. No pen and paper to write notes 7. The fridge door was half falling off It was, however, overall nice with a Mountain View, and clean, it’s worth repeating, though.

We returned last week from a 6 night stay at this hotel. We requested a large room with balcony and easy access to parking, since we are in our 80s. We also requested air conditioning, which not all of their rooms have. Kudos to Lily for helping us choose the perfect room for us. Our room was modern and spatious, with a kitchenette with microwave, stovetop, coffeemaker, and refrigerator. The large bathroom had loads of counter space and an extra large stall shower. There was a small table with two chairs for enjoying breakfasts in our room. Location of the hotel was also ideal for us. We were surrounded by mountains and beautiful scenery - away from the noise and traffic in the heart of the city, although only a few minutes away from the fantastic restaurants in Banff. As others have mentioned, this hotel provides bus passes for travel to the downtown area, with bus stops virtually at the hotel doorstep, which we used daily. It only took a few minutes on the bus to get into the heart of the city, which is so much easier than driving through Banff and trying to find convenient parking. Highly recommended!!

The hotel is on the hillside of Tunnel Mountain, a little distance from the town centre. There must be a car to travel, otherwise it is inconvenient. There is no air conditioning in the room, it is still a bit hot in summer, there should be no problem in winter, you can open a window, but you need to ponder for a while, very technical, screened, mosquitoes are estimated in the woods. When the hot pool was under maintenance, my daughter actually ran to the hotel next to it, saying there was a water playground and a slide. The most unexpected and most satisfying place is that when the scenery on the small gazebo behind the house is seen, three deer walked through the woods behind the house. It may be that the sun goes down to the nest and enjoys the wildlife in the eyes. Very lucky, it is estimated. It is also a kind of experience that is not too much.

The location and environment of the hotel are good, the rooms are good, and the scenery is first-class. There are many shops near the hotel, and there are different restaurants to choose from. You can dine in different restaurants every day and enjoy the local environment. You must remember to reserve time to enjoy the outdoor hot water soaking bath on the top floor.

Arrived at the Hidden Ridge Resort after a long drive and were immediately impressed with the friendly welcome. The ladies at the front desk were awesome and even arranged an upgrade for our (slightly) complicated family makeup. Special praise goes to Amelia who always greeted us with a smile every day and checked to see everything was OK. Although no eating establishment on site, the gas BBQs were clean, good to go and we used them on the first night (front desk provided BBQ tools). The bus into and out of town is available from the site and Banff itself is absolutely awesome. This is a great place to stay.

My husband and I stayed at this hotel in October 2022. We found the front office staff very friendly and able to answer all our questions. It was nice having coffee, tea, and infused water available in the front lobby at all times. The rooms were well decorated and clean. Our room had a microwave, mini fridge and a Keurig with pods and cups. Very convenient. We also had a great view of the mountains from our room on the third floor...with a balcony, two seats and a table that we used often. The odd number rooms are located in the front of the hotel with a view of the mountains. Rooms with even numbers are in the back and overlook a courtyard and other buildings. Parking was convenient and easy to access. The only drawback was the breakfast included with our stay. We ate in the breakfast area 5 times and every time we ate we ended up with syrup on our arms or clothes from the previous diner. We never saw the tables being wiped down at all. The food was okay. Basically the same thing every day. This hotel is within walking distance of a grocery store and all the shops and restaurants down the main street (Banff Avenue) and the side streets I would have rated this a hotel 4.5 if I had the option. I would stay there again and would definitely recommend it.