Paseo de San Francisco, Calle 10 Nte. 802, Puebla, Mexico
"I read through a number of the reviews here and the noise issue is mentioned a couple of times, and I was very surprised it was not more. I would like to give you my thoughts on the noise issue, based on a Monday through Saturday stay. The issue is primarily with rooms facing the garden or the convention center, which happens to be most of them. Within 50m of these rooms there is one bar where drinks are 20 pesos, bottles of Vodka 450 pesos or so… and there is loud music blaring til around 11-midnight. Obviously with the pricing, the crew is on the younger side. Without a doubt I was the oldest person there when I visited (great time by the way 😊 ). The next bar is right next to the hotel in the garden. Very nice bar, with nice bar tenders, and very relaxed. During the week, normal music, but drowned out by the bar above. Friday night there was a live band. That felt like the band was in the room. Literally. It was the same volume as you would have your tv on at in your room. Another bar is smaller and no issue. The convention center likely affects the rooms facing it (for example “A” – rooms aren’t numbered, but are given letters.) This is painful when they are playing music, then later taking down the venue. So, beware! The ear plugs on my pillow the first night were a clue, and very thoughtful, but not really the right solution. Whoever said there is soundproofing is insane! The “patio doors” are huge pieces of single pane glass that close with no seal. To the credit of the hotel, the Friday night when the band was playing, I went down and asked for a different room ,and luckily V and W were available that don’t have a view, but are quieter (not quiet, but quieter) so I slept there until I woke up at 4am and went back to my normal room. There are other niggles – a/c that is also extremely loud (imagine wall units from the 80s in a Motel 6, but not wall units), though I guess that drowns out the other noise. Breakfast is supposed to start at 7am.. it doesn’t…. I had meetings to get to, so really worthless. And its only the continental breakfast that is anywhere close to ready. The pool was closed. Was supposed to open mid stay, but it didn’t. (the hotel emailed a week before the stay advising that it was due to open mid-stay and then said on check in that it wouldn’t open on schedule.) Lots of service staff hanging around in the basically empty hotel, but not great service. Toilet flush was fixed last day I was there. (It did work, but you were always concerned it may completely break and things be left behind…) I had to sign on checkout that I didn’t take the chocolate cream covered peanut thing in the room(!) (Main minibar key was never provided, nor offered.) All the above said, the hotel itself is interesting in design. Is in a decent location.. I wouldn’t say a fabulous location, since in order to get to the main downtown areas, you need to cross the main road (with the assistance of traffic lig"
"I stayed here for two nights in February 2020, while on vacation. The hotel itself is gorgeous - the open-air lobby area includes a (very good) restaurant, as well as lounge seating, and the rooftop terrace is large and comfortable. Our room was spacious and clean. The location is convenient for anyone who wants to explore the city centre on foot. Hotel staff are helpful and speak English well (important for travelers like me whose Spanish is lacking). The continental breakfast is delicious and portions are generous. My only small complaint about this hotel is that the design of the bathrooms, with frosted glass doors for the toilet and shower, does not afford much privacy; although it is certainly aesthetically pleasing. However, I would definitely stay here again. "
"This was our first visit to Puebla and we have chosen the perfect place to stay. La Purificadora is a wonderful design Hotel perfect located with attentive and friendly young team. My special thanks goes to hotel manager Étienne who found the right words when we had a little issue. If you love design you will definitely love this hotel. "