Siroco, s/n, Nerja, Andalusia, Spain
"We booked hotel Al-andalus via a well known booking site. We arrived at the hotel around 9 p.m. following a long drive. Once we had booked in, we were taken for a short walk along a side street, adjacent to the hotel. When we arrived, it was clearly a small, basic apartment, rather than a hotel room, which we had booked. However, given it was quite late at night and we were tired, we decided to stay. My husband was in the shower when he asked me to look at what appeared to be black mould around the tiling. As he had already started to shower, I advised that he finish. I then inspected the shower and discovered black mould throughout the grouting of the tiles, along with cracked tiles. I rubbed the mould with my finger and it was easily removed. The drain of the shower was also covered in black mould. It was evident that the shower had not been clean for some considerable time. I then inspected the fridge and also discovered black, wet mould along the seal of the fridge. I informed a staff member and he came to look at the shower and fridge. He admitted that it was obvious these areas had not been cleaned. I requested another room. A few minutes later, he returned with a cleaner, carrying a bottle of bleach. I informed him that this was not good enough and we were not staying in the room. He said no other rooms were available. I then went to the reception to ask for a refund and that we were not staying at the hotel. The female staff member (quite likely the manager) blankly refused, stating that the shower had been used and the 'room' would have to be cleaned again! At this stage, I offered to pay a reasonable price for my husband using the shower. She refused and appeared disinterested! I informed her I would be complaining to the booking company. We left without any refund or apology. I have to state, that this is the worst hotel I have ever had the misfortune to visit. With so many hotels and other places to stay, in and around Nerja, I would give Andalus, a very 'wide berth'."
"We were recommended this hotel as a meeting point and managed to squeeze in a Menu Del Dia for lunch! The mixed salad was plentiful including the lovely fresh vibrant red local tomatoes. Main course was pretty good, chicken with garlic (we thought we would get grilled chicken breast - it didn't specify on the menu exactly what part of the chicken) in the end we were served chicken pieces (small thighs) the flavour was yummy, cooked with onions, red and green peppers and home made chips (definitely cooked in the meat juices and oils!) the bread came in handy to mop it all up! Dessert was nice; not too big - flan (which turned out to be like Creme Caramel and rice pudding! Drinks were not included, but still good value for money if you would like to fill up on an afternoon lunch! Nice setting with some pretty flower pots and views of the area. Worth a visit if you're hungry and in the area!"
"We only booked one night but decided to stay an extra night as they we very welcoming and the rooms very spacious and clean. It’s a good 30 / 40 minute walk to Nerja which we managed a few times. It’s along a main toad do not the most scenic. We ate breakfast in the hotel which was very cheap but a reasonable buffet and also because there are no other eateries near by except the cave restaurant. A bonus for us was that it offered free parking in the hotel. "