Top 10 El Embrujo Hotels

This 5 star boutique hotel provides perfect personal service that you won’t find anywhere else. Sergi is such a welcoming person at the front desk, and he makes everything possible. The pre arrival service was so helpful, arranging tours and car service and restaurant recommendations that were all perfect. Every thing at this hotel is just beautiful. The rooms, location, service and even the breakfast are all outstanding. You will be very happy here.

The service was incredible, they gave us a lot of recommendations, the members of the staff are jewels. The place it is absolutely stunning clean the hotel it used to be the old palace so it is amazing very good price, car parking service too basically treated like a king.

Simple and atmospheric design hotel, avant-garde design, bold color. When I was visiting the city, I met a local Chinese and was told that when I came to Pamplona, I lived in this hotel. The hotel's restaurant is also delicious, especially the dessert caramel French toast.

I had not been here since before the pandemic, so it was great to be back and meet the friendly, kind, helpful staff that works in this hotel. It is located in the modern part of Pamplona/Iruña, which is not especially beautifuf, but if you don't have your own vehicle, it is very close to the train station and still within walking distance to the old town (20-25 minutes). There is as well a city bus-stop 3 minutes away from the hotel's entrance, where bus nº21 stops and takes you to Pamplona main bus station. The hotel's inside is modern, comfortable, clean and welcoming. There is a lift, good wifi and a computer for guests beside the breakfast room. The rooms are also comfortable and well-equipped, the en-suite bathroom is very modern and clean too, and the breakfast-buffet is good and filling.

The room is big and the location is convenience that can go everywhere easily. However, remember to buy enough things for the room as there is little things for your stay.

Our first stay in this hotel on our very first visit to Pamplona. Coming in after a long journey and arriving late in the evening, check in was quick and easy, and we moved to our room. First observation.... - Decent size for two people, however less space for large suitcases - Bed unstable and moves, base of the bed is not heavy and therefore when you lean or slide it moves - No dustbins in the room - No tea kettle and tea in the room - Pillows uncomfortable, no choice The hotel has a great location from where there are several buses and taxis to city centre and other places. University of Navarra is walking distance. Quite a few restaurants and cafes in the surrounding. The Hotel also has a Europa Car desk. Due to COVID-19 limited services like everywhere. I was able to use the small business centre for work. MOST DISAPPOINTING - PATHETIC INTERNET CONNECTION in the room. I tried three connections and none of them would work in the room. We had to always sit on the floor near the door or come down to the lobby. For this reason alone I will avoid this hotel in the future. It was a struggle for 6 days. Breakfast has two menu options. One large around 13.50 Euros and the other smaller approx 8.80 Euros. Not sure why the breakfast cant be added to the room. Breakfast spread is quite good. The Kitchen is flexible, we wanted eggs instead of ham and it was catered. Washroom has a big old style plastic dustbin enough to pack a suitcase......toiletries are not of superior quality, leaves skin dry and the bath gel is very hard on the skin. HK is kind of ok, room floors are not cleaned everyday, leaving dust, hairs on the floor both in room and washroom and had to be specifically mentioned at the front office. Front office was very helpful with queries and print outs, etc. The lady in the morning and Enrique deserve special mention as being very nice and helpful. At the same time there was one very rude, misbehaved and arrogant front office staff (male) who answered rudely the phone. When he was asked that it was already time and breakfast was still not there, he had the cheek to say it was still not time in his watch. I dont remember the name but he should not be allowed to be part of reception and customer contacts. Overall it was an ok stay, had it not been for Enrique and the lady in the front office, we would have perhaps checked out mid stay. Hope services are improved and surely the hotel can do much better. Thank you.

We had a twin room (on a tour) facing the street but there was absolutely no noise. The windows were double glazed and easy to open. The room was spacious enough to open two suitcases without tripping over each other. The beds, although they seemed hard, were remarkably comfortable. The bathroom was a good size, shampoo, body wash and soap provided. Towels large and the shower over the bath was a good size, good water pressure and a welcome change. Breakfast was great. No cereal but hot choices as well as breads, hams,cheeses. Nice hot coffee that doesn’t come out of a machine. One issue was the lifts and this is just being picky. They stop at floors you didn’t request, they close VERY quickly and will continue to close even if you stand in the doorway. And they really are tiny! However would definitely recommend this hotel.

This was a lovely hotel. Rooms were very comfortable and in a great location to walk around Pamplona. We were on a group tour and our included meal for dinner was absolutely terrible. Salad as a starter was bland, main course was some form of re formed/manufactured chicken in bechamel sauce in bread crumbs with two boiled potatoes that looked like they had been wacked with a hammer, tasteless. Dessert wasn’t much better, some type of yoghurt which didn’t taste very nice with what I think was frozen, not fresh tasteless fruit garnished on the top. Most of the group left most of their food. We were put in a separate room which wasn’t very inviting and I felt like a 2nd class citizen compared to the other residents. Breakfast wasn’t much better, we were put back in the separate room, limited selection of food compared to what was being offered to other residents. The hotel and the tour company we were with need to address this issue as it was an absolutely awful experience.

el hotel está muy bien situado. las habitaciones bien y amplias. Y limpias.