Top 10 Empire Hotel Hotels

Very good hotel, clean and tidy, free and convenient parking, not too far from the city center, just outside the city, breakfast in the morning is also very good, very worthy hotel

Nice and clean room that could do with some updating, Comfortable bed, can't say the same for the sofa bed even sitting on it was uncomfortable after a few minutes. Would have had a great night's sleep except for the guests opposite us who argued, talked extremely loud and slammed doors all night even after numerous complaints to the night manager. Spa facilities are good but very busy with lots of children staying in the hotel that weekend, much quieter on weekdays Nice breakfast with a good variety of of hot and cold foods Lovely staff especially Donna, who has the patience of a saint and kept calm when the computer system crashed at the peak of check in with the already irritated queue growing longer, and after being spoken to very rudely by a guest, she gets 5 stars from me

So I booked this for an overnight stay for our first anniversary. Plumped for the executive room with a king-size bed, stocked bar, and breakfast. The room was lovely and clean. But I noticed that the fridge only had water, but speaking to Clare in front of house promptly solved the situation with housekeeping coming up to stock the fridge. Also a little later to give us a shower curtain ( I hadn't even noticed it wasn't there). Nice kettle and tea and coffee, didn't use it but it was there. Did notice a hairdryer, use the robes and slippers and the iron. Breakfast was great with four non dairy milk options my only complaint as someone with a dairy allergy and not an eater of pork. Was that after paying for breakfast my choice was very limited to just cereal, some mushrooms, tomatoes and baked beans. Would suggest some vegan sausages, turkey bacon, tofu scramble on the menu as well as dairy free spread and cheese. But it was a lovely stay, amazingly friendly staff

We stayed at this hotel as a couple as we were attending an event at the rugby stadium, which is literally 30 seconds walk away. The room was absolutely spotless! Well kept and had everything we needed and more, hairdryer that actually dried my hair, iron/board, fridge, safe, kettle, even a posh coffee machine. The bathroom, well wow, it is a little small but to be honest, not too small. The shower, wow, there was a hole in the shower door so you could start the shower from the outside! It was also a handy hole for reaching my toiletries. The TV was great and room service was reasonably prices and pretty speedy! All of the staff we had contact with were friendly and looked happy to be there!! I've stayed in hotels from Fiji to Blackpool, from Glasgow to New Zealand and this rates in the top! We will definitely be staying here again.

It is a pretty standard Novotel. It was clean and all the staff were very friendly and helpful. The location is good and fairly central. It was just over £200 for a Saturday night which was dear for a hotel of this standard but I do appreciate the economics of supply and demand. Overall would use again if in Leicester

Booked this for my parents for a one night stay as a convenient mid point of our journey to London. The hotel were extremely accommodating when we asked for an early check in, usual check in is at 2 and we were allowed to check in at 12:30. Nice clean room with ample size for 2 and a good selection of breakfast buffet. Would definitely recommend to anyone.

Dear Marriott Hotel Leicester, Thursday evening (18/08/22), I went to the Marriott Bar for a drink with a friend, between the hours of 8:15pm to 11:15pm, the ambiance was lovely as per usual, customer service was spot on and overall I was having an pleasant evening. Nonetheless with a consumption of a few drinks, my bladder was due to burst and I made a trip to the ladies. Whilst I was washing my hands, I heard someone in the cubicle flush the toilet, she came out and walked straight out the door! Yes that’s correct she didn’t WASH HER HANDS. This wasn’t just any women, it was an employee of the Marriott Hotel! I saw her walk to the Market Street bar/restaurant which is part of the hotel and she had continued to work! Marriott, do you not teach your staff members the very basics of hygiene and the importance around this??? It was rather disgusting and concerning to witness, especially to have seen this female work in the bar/restaurant area? Description of female: long black tied up hair, 5’4 approx and of a large build to put it in a polite manner! I’m just glad I didn’t vomit with such disgust!!! Yours truly :-)

Great place, I stayed over for two nights. I had a double deluxe room, very spacious and nice views of the park. All staff were very friendly. Food in the morning and in the evening was great in the hotel restaurant. Just a minor constructive comment for the hotel to consider; the car park area was very muddy, because of the recent heavy rain, so worth looking into the surfacing/drainage of the car park and/or having tarmac/paved paths to the hotel. Overall, highly recommend for location, quality and good service.

Well. After many years if enjoying a Sunday lunch at the three swans this is the 2nd disappointing visit in the last month .Can only comment on my recent as previous was my wife & her mother who were very annoyed at the slow service.Sadly this visit was the same.Firstly on arrival we had to wait for someone to notice we were waiting to be seated although staff walked by us. Ok not a big issue so we were shown to our table which had not been cleaned properly as i could see food crumbs on the table from previous customers. It took 15 minutes + to be offered a drink & the table next to us who sat after us were offered before . The food was nice however when you have a Sunday lunch you tend to expect a vegetable selection not just 3 tiny carrots. & 2 skinny parsnips not greens . Again food as good -but we then sat for 20 minutes will empty glasses & plates before eventually being offered desserts .Can only say that the fact staff walked past us many times & seemed more observant the people sitting outside - we decided wed probably wait way too long for desert so decided no further drink or desert . You have not enough staff & too much competition to let you standard go.