Top 10 Enchanted Forest Hotels

Excellent quite location, but still very close to everything in town! Great and quite extensive breakfast spread every morning and a very helpful and welcoming staff! Loved everything about this stay, and hope to return someday soon!!!

This hotel is great, very spacious rooms and friendly staff. The red is certainly a theme in the hotel shared areas and all the rooms! I arrived late and info in the room said that the restaurant is open until 11pm, however it actually closed at 10.30pm. They have a good self service snack and drinks bar open 24 / 7 though. The breakfast is generous - delicious smoothes!

Very close to the subway station, easy to find, go up the mountain The service staff is warm and the explanation is clear The room is newly renovated and everything is very new. I will also put my umbrella at the door when it rains.

Me and my family stayed for two nights the staff was so friendly , even helped us to print out tickets and airline tickets , very friendly. The breakfast was very yummy and different the two days we stayed c comfortable and clean beds . Would stay again!!

The hotel is nice, but the service is mediocre. When I fly early in the morning, I can't take the elevator, which leads to wandering around in the corridors for a long time, which is very difficult to encounter. Speechless.

Hotel is in in a good location but personally I hated it. Close to the Grand Palace and Brussels Central Rail Station. I suppose I was expecting other attractions like the Royal Museum of Fine Arts to be closer but it is hard to tell on maps where exactly things are. A little bit too touristy for me. Not very calming for me. I wasn’t too pleased about hotel staff because I arrived at the hotel early and was told to wait to check in. I was fine by that but around noon guests were checking in but no one at the reception came over to where I was and asked if I wanted to check in. In a different review of a guest around the time I visited seemed to think that service was lacking and I had to agree. I was surprised though that a staff member remembered my name when I was returning to the hotel. It seemed like he was the only one paying attention and trying to be helpful. He also tried to help me with a mild issue about the air conditioning. So great job on his part but everyone was okay. Food was horrifying for breakfast. As an American going to Europe nothing ever tastes right but this was exceptionally awful. Flies were flying around hovering around like vultures. I don’t ever recall this happening at other hotels where I had breakfast. Definitely not worth the the 23 Euros I paid. Unfortunately I was at the hotel’s mercy regarding breakfast because Europeans have horrible working hours. In American if Starbucks, McDonalds, and other restaurants serving breakfast by 6 AM daily the restaurant owners would be considered stupid as heck. So nearby restaurants/cafes opening at 8 AM is not very nice but I suppose it’s an American thing. Not pleased about the furniture in the sitting area at the hotel. At a 4 star hotel I would expect the furniture to be well kept but the upholstery was ripped at places and I can see the cotton or cushions coming out. I don’t expect perfect but it felt like the furniture belong at a 2 star hotel. The hotel was clean enough and I got a bigger room then I expected. I would give the hotel 3.5 stars if I could because it was average. Definitely could be better but could be worse.

Very nice location , near everything and centrale station . Very clean and service was excellent .

great location, excellent place, clean rooms, friendly and helpful staff. easy check-in and check-out procedure. amenities in the room are well chosen and well maintained. felt welcome throught my stay. Great menu, the chicken salad with raspberry sauce is a must

It started out ok - but soon we found out a lot of things were missing from the room. Eventually it was fixed - and as compensation we got free breakfast. So far, so good. At checkout I was asked if I would like the invoice as a mail. (The room was pre-paid but not the parking). I agreed. Some hours later I opened the email and found out I was billed for 'accommodation' - a way higher amount than for the parking. Also the address was totally wrong. I was a US-address - I live in Denmark. I instantly wrote back - but didn't get any reply for several days. I phoned - and got yet another email-address that I should use. That I did - and got a reply saying that it was about to be discontinued - so I had to write to another email. And here it turns crazy: It was exactly the same as the first one. BUT - I resent it. And - again - no reply for several days. Then I had had enough. I have tried to call several times but the phone is just being picked up - and instantly disconnected. So here I am - some Euros poorer. And what is REALLY crazy: During all this I have received THREE emails encouraging me to rate my stay. OK - here it is ...