Top 10 Five Alls Hotels

Amazing position, great location. Maria, on reception was a 'star' -what a welcome. Friendly and professional. Treat two pots of ice cream, added bonus. A room off the dining area, first on the right, no miles of walking, excellent. Clean and comfortable, as the bathroom, lovely and clean. Breakfast the usual, seriously manic. Extremely busy, buffet, just warm food, lots of choice, wonderful hash browns. No prisoners taken, still enjoyable. Tables cleaned in between guests, well done. Only down side 'He' has now become a registered disabled, no parking available in the small parking area located on site which was annoying. We parked in the underground Gunwharf car park, the charge was reimbursed which was fine, however, it was an issue for him getting to and from the hotel. Did not spoil our stay, loved it, hopefully will stay again.

Nice hotel with pool and sauna. Enjoyed our stayed there and had a lovely time. Great location and few minutes away walk to the beach. Will come back again to stay.

I have just returned from a 3 night stay over last weekend. Check in was fine, staff prompt, courteous and very polite. The room was a single on the second floor and i was very impressed with the decor and layout. The room was spotless and maintained by housekeeping that way throughout my stay. It had a fridge, which was a godsend, kettle, complimentary tea and coffee and a nice flat screen above the bed. It did get hot due to the warm weather, unfortunately, you couldn't open the window's for fresh air more than an inch and that needs correcting. although there was a fan but its never the same as fresh air. The bed was very comfortable. I ate out at nights, so, i cannot judge the restaurant and breakfast was at £15 and included a lot of other peoples brats, so that was a no no for me and i gave it a swerve. The hotel itself is very grand and you can tell that a lot of money has been invested in it and still is and it is good to see. Furthermore, every time I came in to the hotel and went in or out of my room the staff always greeted me and wished me a good day or good evening. I have travelled to hotels all over the world and I cannot understand some of the negative reviews on here regarding this hotel. its nonsense from what i can see. So, My verdict : Highly recommended and I would certainly stay here again.

The word “quality” applies to the whole experience. We stayed in Room 2 in Somerset House. It was a lovely, large, tastefully decorated room and we were lucky enough to get an off road parking space next to it. The food was excellent, both the breakfast (I particularly liked the Avocado Smash), and Dinner, which we were lucky enough to be able to have outside in the garden. My only suggestion would be to make the offering easier to understand on the website. There are several different buildings/rooms to choose from, mostly called Florence something or other, and it took a long phone call with the excellent Ellie, to work out what was best for me. Without her friendly and knowledgable help I couldn’t have done that. The irony is that after I’d booked I received an email giving me lots of useful information, including a site map, that would have been very useful when booking.

I booked this from other recommendations - and can agree its a really lovely hotel. I booked it to go and see my son who is Portsmouth Uni. It was his birthday, so I organised for us to have the Sunday and Sunday evening. Its part of a group of hotels in a small radius of each other. Parking was ok, as I managed to get a spot in their car park. Room was great - very spacious. Very clean and bed very comfortable. No noise at all from the road or other residents. We had a great evening at the local gastro pub (Florence Arms) - definitely go there. I needed to work on the Monday - and they allowed me to use the dining room at no expense... that is true customer service and that personal touch... well done! Highly recommended...