Top 10 Florence House Hotels

Absolutely beautiful! Can’t wait to go back! Pool area is so nice & restaurant had great food!

It feels good.

I had reservations for two rooms. We got there at 4:00. Check in is at 4:00. The man at the check out said that the rooms weren’t ready. It would be 30-45 minutes. I had my 92 year old mother with me. Finally at 5:45 I went and asked were the rooms ready and they said no and they didn’t know when they would be ready. A one and a half hour wait. I said can we cancel and they said yes. We cancelled and went to the Hilton in Madison. It was like night and day. The front desk was as friendly as she could be. The people T the front desk could have cared less about our wait or us. More or less rude. The downtown Hilton smelled like cabbage when we were in the lobby. Not a great smell. My son went to the Mens restroom and said it was disgusting. There is no excuse for nasty restrooms. There were shady people hanging around the front of the hotel. Don’t even think about staying at he downtown Hilton. Lower price hotels beat the downtown Hilton by miles.

We are traveling to North Carolina and our stay was for one night. The room was really nice and clean. The location was great. Bass Pro Shops and several other stores are within walking distance. I would like to thank Ms. Willis, (General Manager), Too Tall (Kitchen Manager), and Front Desk Manager (sorry I didn’t get her name), for handling a situation that occurred in the restaurant. These folks went above and beyond to be professional and apologetic. It’s so good to know some places still believe in Great Customer Service! Thank you so much!

I stayed on a Saturday night as a stopover on a cross country road trip. This hotel was such a pleasant surprise! The staff were upbeat, polite, and friendly. The rooms are very comfortable and very well designed. The walk-in shower with excellent water pressure was a welcome treat after a long day in the car. The only negative was the hotel was full of families staying for kids’ sports tournaments so there were endless hours of wound up kids running up and down hallways, etc., but that’s not the hotel’s fault. I drove back through Jackson a week later and stayed at a different hotel a block away and it was a miserable experience. I regret not staying at this Courtyard again!

This is a hotel I visited during my business trip. Amenities were good Hometo Hotel seems to be just above average. I will visit next time.

Hotel smelled really good! Very clean,beds were comfortable,quiet area,indoor pool was nice and cool which was nice due to extremely hot temp outside.