TOP 10 Frankfurt Hotels

I have been staying at this hotel for more than 3 months now and was more than excited after hearing a JW Marriott would open in Frankfurt (also the first one in Germany at that time). After living in hotels in Frankfurt for more than 3 years, I knew that staying at the JW Marriott would be a different story as it provides beautiful skyline views (sunset towards the skyline and sunrise on the other side towards the Taunus) and is as central as it gets. As an ambassador elite I was always upgraded to a suite, mostly the skyline suite because nothings beats this view - see pictures attached. Even though the hotel may need some renovations in some parts, it still provides all the necessities you can think of. The skyline suites include an amazing bathtub, big mirrors, seating area and the unique skyline view which you can be seen from the bed when waking up or going to sleep. The staff is very attentive, extremely friendly and is trying to make the best out of your stay. Thomas from the front desk, Mr Nickol, the girls at breakfast and the two guys there as well are extremely friendly and highly trained professionals. As the hotel does not provide an executive lounge at this point, Elite members get a free breakfast with an la carte dining (recommendation: chef‘s choice) and lots of varieties at the breakfast buffet. For someone like me who wants to stay fit during travels, the JW Marriott Frankfurt has a collaboration with the Fitness First My Zeil meaning you can access a fully equipped gym when staying here and not just a treadmill or 5kg weights - one of the biggest plus of this hotel. Staying at Marriott hotels full time for the last 6 years, I can really see the differences. Unfortunately that hotel life comes to an end now, but the JW Marriott couldn’t have been a better ending to that hotel life. THANK YOU TEAM. This hotel is highly recommended if you want a special treat, the most central location and the full Frankfurt skyline experience.

The first stay was 4 nights and 2nd stay was for 1 night during May 2023, the hotel has a prime location, close to everything you would need; undergrounds, shopping, taxi slots, supermarkets, and restaurants.. everything is located within 1-3 minutes walking distance. Service at the hotel is excellent and their dining options are reasonable particularly the 7th floor panoramic view restaurant. The only thing I didn’t like was the AC in the room .. it doesn’t cool at all and the room was too hot and had to open the window and suffer street noise. I will certainly consider booking it again ONLY IF AC IS FIXED.

My husband and I are still staying here at this hotel while we visit family all week and we won't be staying here again. Our room has two TV's in it, both of which constantly turn off and restart, or just freeze on a black screen. We asked for help and nothing happened. The weirdest thing is that there are absolutely no movies available to purchase and no capabilities for streaming. Last night we watched a movie in bed on my laptop like we were in college! The TV is not our main priority on our trip, but we were looking forward to watching stuff together in the room on our vacation. Instead we get a choice of CNN, BBC, CNBC, or Bloomberg. I've stayed in motels with movies available to purchase! Just felt really weird to be paying for 6 nights thousands of dollars and no options and NO plugs for charging by the bed. Olivier and Dominick are awesome and thank goodness for them! Oh, and when you arrive with your car there usually is no valet outside...both times we didn't want to leave our car outside unattended but no one came out so we had to go in. My final thing....I had a headache and they didn't have anything, my husband had to walk to the pharmacy. We aren't too lazy to walk but when you are staying at a so-called 5 star hotel and you don't have headache medicine, no streaming capabilities or media selections...Not worth the money! Special shoutout to Olivier and Dominick who are AWESOME!!!

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

The rooms are small but well equipped and very clean. If it is a double occupancy, remember to ask for another quilt (the quilt is super small), and the coffee machine next to the front desk is awesome. If it is an overnight transfer without inbound luggage, it is very suitable. But if you want to pick up your luggage halfway, don't book it, because you have to go out of the country and then re-check in, and then re-enter, and you have to go through security checks. It was very convenient for us to stay one night through the direct luggage transfer on our outbound trip. We couldn't take out our luggage through the direct luggage transfer on our return trip because it was too late (22:00) and the security check and immigration were off duty, so we didn't even get to stay. So embarrassing.

Walking distance to the market and train station. Breakfast is superb.

This hotel is the red headed step child to the Sheraton next door. There is no lounge at this hotel (The one in the Sheraton is closed too). You get breakfast, which is quite good, instead...but of course it's at the Sheraton. Also, the Sheraton lounge, which you're supposed to have access to is closed with some strange green lock box on it. The room was nice, and spotless. Finding it was very easy by car using Google Maps, but the crowd of people smoking around the parking garage entrance smelled terrible and wafted a bit into the hotel. After I dropped off my car at the rental desk (In Terminal 2), figuring out that I had to go to Terminal 1 kind of like going to the banhoff there was confusing at best. Everything closes here at 10:30, even room service, so don't expect food if you get in late beyond some cold things in the display case. The room itself was great. I was upgraded to a suite with two bathrooms, and a living room. The master bathroom vent did not work, so you you did anything smelly in that bathroom, you would have to live with it for some time. Fortunately, I soon realized that the vent in the ”guest bathroom” worked, so handled those things there. The biggest issue was the electrical. There are master switches that turn everything off. Some are on the bed, some are by the doors, if you turn that off, then you can't turn on any bathroom light without going back to the bed, turning on all the switches on the side of the bed until you get the master one...then blinding yourself because you've turned on every light in the room accidentally. Super confusing. The plus side is there is a nice not blinding light near the bed you can use...if you can figure out what to turn on/off to get it on by itself. The refrigerator is one of those stupid vending fridges like they have in Vegas etc...but they aren't using it (yet?) so there is no room in there for your stuff. 2 German beers and a water bottle, and you're done. The internet was a just okay 30Mbps. It was surprisingly quiet in spite of being between a train station and an airport. Also, to the author of ”“Hard to find and no privacy in bathroom”, an earlier review, complaining about the X and Y on the wall as towel hangers...perhaps you didn't notice the other letters everywhere else too. This hotel is located about 20 miles away from Maintz, where Gutenberg invented the printing press. Your subtle slap in the face really was just your lack of education and American privilege showing.