Top 10 Geminis Hotels

Atendimento espetacular, almoço maravilhoso no jardim, spa impecável, bom café da manhã, localização perfeita e decoração linda. Quarto amplo e banheiro super confortável. Recomendo escolher um arroz no restaurante, o com pato estava delicioso.

This hotel is absolutely stunning. Upon check in we were given a warm welcome, and I was wished a happy birthday. Our room was beautiful, bedding great, we were able to choose the firmness of the mattress and preference of pillows. Furnishings were comfortable with plenty of space as well as closets and drawers. My husband was sick with some sort of cold, they brought extra water and tissues. They even offered medical assistance. Luckily, I brought medication with us and he was back to normal in a day. Every aspect, lobby, hallways, staff were wonderful. I was disappointed that my birthday was not recognized beyond when we checked in. We did have a small tower of small plates with cheese, meat and olives on the table when returned one day. I find it hard to believe that was for my birthday and not given to every guest. When we were at the Four Seasons Gresham Palace in Budapest a few years ago, a cake, champagne, and a birthday card, were delivered to our suite. My birthday was also recognized in their restaurant. This was a disappointment to be sure. We would definitely stay here again, as the location and hotel are really wonderful. I will rate Dani restaurant separately. I'll just say the reviews by Coastal046..... and valeriosA are accurate. We were there for eight nights!

We got an awesome room, great location and super Fun pool. It’s super popular with the Instagram crowd and they cater a bit to them. But everyone is super nice and friendly, treated our kids lovingly although they accidentally threw away our baby’s lovie and couldn’t find it later which super sucked. The bathroom flooded because it was so full of hair from previous guests, kind of gross. Got an absolutely terrible night sleep because you can hear every single Thing in the hotel from next door to above you. They seemed to be vacuuming rooms at 1:00AM above us and moving furniture which was super loud. Food was great, service was excellent but alot of snotty people.

The hotel is new and very close to major tourist attractions. The room was comfortable, had standard JW bed, nothing stood out or special about the room accept it was still a newly hotel. I am an ambassador elite; however, for some reasons they could not provide a room upgrade. The front desk staff might need more training. One day, I requested to move to a different room because the assigned room was very noisy; the room was next to an elevator, and the cleaning staff parked their cleaning carts right outside; they were loud and chatty. No responses received. At checked in, the hotel offered a complimentary cheese plate in the room, however it smelled and stunk the entire room. It was a good gesture however I had food allergies and could not enjoy the offering. The hotel breakfast offering was great, and the staff at breakfast was very kind and amazing. Evening bar needed some attention.

Spain has lived in the most satisfying hotel. Although the hotel is not big, it is exquisite, the service is impeccable, the spare parts are full set of L'Occitane, and extra bath supplies and hand cream are given. The favorite photos are taken on the balcony of the room. Very Spanish style, breakfast menu can be single point, rich choice, highly recommended!

The service was particularly good. Because I had to catch a flight in the morning, I asked the front desk if breakfast could be packed. As a result, they packed us two particularly rich breakfasts. They also carefully packed the bread with ham and cheese. They also packed a large box of rich fruits and two Bottle of water.

The Pestana Plaza Mayor is literally in the heart of the city. As a tourist, I don’t think you could ask for a better location. But the hotel manages to do everything else right too. There is a small rooftop pool and even a pool bar. The public spaces are fantastic including the indoor pool area and the breakfast room. Our family suite was absolutely perfect with multiple balconies looking out on the Plaza. We couldn’t get enough of the amazing views! Every interaction we had with the staff was perfect. It’s amazing to find no complaints in a busy city hotel but somehow, they did everything right. We will absolutely return and can’t imagine staying anywhere else in Madrid.

Absolutely loved this hotel. It was perfect for a couple traveling with their children. We stayed for a week, the location was amazing across the street from The amazingly beautiful Retiro park. The staff was great, rooms cleaned very well. We had the included breakfast which was great lots of choices. Can’t say enough about it. Having a junior suite with separate bedroom and huge separate space for sitting and bunk beds was key for us to have a wonderful week! Would definitely return!

I rated this hotel a 5 because of its very special location next to lively Santa Ana square, the staff (especially Barbara who checked us in) and the varied breakfast in charming surroundings. The rooms are interestingly designed per the website and plushly decorated. 214 was extremely quiet since it had great sound proofing and a view to an interior courtyard. All the standard rooms face internally and have adequate space. I originally booked a superior room but they all face Calle de las Huertas and I was afraid of the noise. In addition to the window sound proofing, there is a very thick velvet curtain that aids to cut down noise but I did not want to take the chance. I was cheerily refunded the price difference. The superior room on the 4th floor was of course bigger, had very large windows and double the storage space but for me quiet is better. My only negative comment is that, although superficially clean, both the bathroom and bedroom floors needed TLC. The tiles need a special reagent (and/or scrubbing) to remove dirt built up and the bedroom rug desperately needs a deep clean heat shampoo. I did mention the issue to the front desk but I understand that this process may require significant commitment from the management. In this area the expectations for a 4 star hotel were not met.