Top 10 Georgia International Convention Center Hotels

The room facilities are very good, the service is good, and the French restaurant is very good

My friend and I stayed three nights at Hotel Clermont while visiting Atlanta. Great experience! The hotel served as an intriguing backdrop to our visit, enhanced by its decor, history, and, most importantly, its staff. First, Patrick (cafe barista) greeted us every morning with a beautiful smile, great conversation, and much-welcomed, early morning exuberance. What a great way to start the day! We felt as though we had our own guide to Atlanta with informed recommendations he provided for breakfast (Home Grown Restaurant), nightlife, and caveats. Additionally, front desk personnel were welcoming and always willing to help. Finally, our cadre of valet attendants were always on hand to

Old facilities are old, the room design is unreasonable, the bathroom has no door, the steam is all over the room, and it will be cold when bathing. The worst w.

Quiet environment, complete facilities

I am a Marriott Platinum Elite member and have been loyal to Marriott for 7 years. I’ve stayed at Marriott chains all over the country & this location has the worst customer service & staff by FAR. First of all the security for the hotel attempted to hit on me during our first interaction but I kindly turned him down bc I am married. Very unprofessional when you’re at work! Secondly upon checking in the room, there were stains on the curtains, couch and a cigarette burn hole on the bar stool. No seats for the balcony or any privacy on the balcony. The kitchen could’ve been cleaner & the sheets on the bed were not the correct size, there was a mattress cover but no fitted sheet. We didn’t even complain! The real issue came when we were woken up at 8:30am by security BANGING on the door like the Swat team. He literally woke me and my daughter up and was at the door telling my husband that we were smoking and that he could smell it and that we needed to leave the property and would be charged a $500 fine! I immediately told him that we were not smoking and that we smell smoke too and my husband had an incense burning to block the smoke smell from getting to my daughter. We are not tattle tells so we did not care to call downstairs to make it an issue, it was easier to light the incense. We literally travel with these incense bc sometimes there are pet or smoke smells at some of these hotels. The security guard seemed to not care about what I was telling him so I told him not to come back to my room without a manager. He came back twice WITHOUT the manager, said the manager was unavailable and brought a luggage cart telling us we needed to leave or he was going to call the police! I told him to call them bc I was not leaving without a refund. He kept lying to his manager on the phone saying that we were refusing to leave but not telling him what I was saying which was COME BACK WITH YOUR MANAGER. The security guy was extremely rude & aggressive and needs to be FIRED. The manager FINALLY came up to the room 20 min later smh and when he did I offered him to come inside and smell or take a look bc we had nothing to hide. He said he could smell smoke but not tell what it was and I informed him we had an incense burning. He asked us to put it out and said that we couldn’t burn incense or light candles at this hotel. That was my first time hearing a no incense or candle burning policy from Marriott. He told us we were fine and to enjoy the rest of our stay without even addressing the rude behavior from security. I told him we would be checking out immediately and calling Marriott customer service for a full refund for being woken up and harassed. I called customer service as I was checking out to file a complaint and ask for assistance with getting a refund. Well here it is a week later and the hotel STILL hasn’t given me a refund or returned my deposit! Customer service team said the manager said he would not be returning my funds so I’ve escalated it to

Breakfast is very good. The chef orders it now: omelet, shredded cheese, vegetables, mushrooms, etc. It's great. Other kinds of bread, fresh juice coffee tea. Meat has sausages, bacon. Peach apple, cantaloupe, pineapple and other fruits, a kind of Danone fruit yoghurt. All in all, including early value

Oh my gosh this building is so beautiful. With one exception the staff were kind and professional. We got a city view corner room, 1704. It was a birthday splurge. Elegant swanky color scheme, clean. Huge old timey windows on two sides, great view. Shut your bathroom shades in rooms facing east or west, or you'll wake up to a sauna. Easy walk to MARTA train stations, huge plus. We arrived about 8.45 on Saturday night. I think any problem we experienced can be blamed on it being a busy Saturday night, understaffed post COVID19. We were tired. We couldn't figure out where to pull up for valet parking (45/ night, but it is the best safest thing to do). Someone possibly a manager at the valet podium was in a yelling match with a customer. This was scary. The young man who helped with our luggage seemed anxious too, but every young man working valet throughout our stay was very helpful and kind. Give them a raise! Tip well! Front desk staff looked like they were putting out many customer dissatisfaction fires. They did seem stressed. I commend their consistent calm and kind demeanor. We missed the last building tour by minutes which made me so sad. An employee did offer an impromptu tour the 2nd night but we came in too late to enjoy that. So... arriving earlier would have made a big difference to the quality of our stay. I'll review the bar / restaurant By George separately.

This was a very nice hotel. Very modern vibe but friendly staff, a nice waiting area. The only two reason I’m giving it 4 stars instead of 5 is 1) because when I got there at 4:05, my room wasn’t ready. I was told it would be 20 min. 2) The parking fee is $32 per night. Now I could understand if I was parking in a gold-plated lot but come on. $32 a night seems a little extreme. Otherwise, it was a good experience.