Top 10 Gerald R Ford International Airport Hotels

The price is OK!

Hygienic: clean and tidy Environment: Comfortable and hygienic Service: OK

A bit shabby and poor sound insulation. Others are okay.

This hotel takes up an entire city block. The sitting areas in the huge lobby are beautiful. We had avery nice meal at the on site Wolfgang Puck Restaurant and a reasonably priced breakfast at another of his eateries. Our king bedded room was adequate but not spacious, while the bathroom was small and lacking in space for toiletries. The hotel is located near the Ford Presidential Museum, which was very convenient.

If there is one consistent complaint I have about many hotel rooms is that there are not enough electrical outlets (or they are poorly located) and that there is only one mirror - in the bathroom an often steamed up! I was astounded that City Flats had multiple outlets in both bathroom, sleeping areas (we have 2 CPAP machines) and the desk area. Great shower. Loved the untypical arrangement of the 2 full size beds - it was almost as there were 2 separate bedrooms. Hotel was super-quiet during our two night stay, Very short walk to VanAndel Arena as well as a multitude of restaurants & bars. The only negative we found was the parking deck around the corner and the difficulty of unloading luggage/checking in before parking car. Our view was an exposed brick wall, but in the end did not matter as it kept the room super dark allowing us to easily sleep in after a fun night in Grand Rapids!

I want to call out the exceptional support and service offered by Mario and Dee! My husband and I stayed here recently for one night. Mario helped us with setting up a taxi as our flight was to arrive at 12:30am. He not only coordinated the taxi, but shared updates with me via text. Then, our flight was canceled and we needed to cancel our stay. Dee and Mario jumped in and made the cancellation simply and effort free. However, we were clearly meant to meet Mario and Dee as the next day we had complications with our flight again and needed a place to stay. Who did we think of first, our friends at the Residence Inn. Knowing our flight was delayed and bags were delayed to the following day, Mario greeted us at 10:30pm in the lobby with care packages and upgraded our room to help us feel more comfortable. He also added in a later check out as I needed to work remotely. Dee made us feel so comfortable the next morning during breakfast with helping us with fresh coffee and all the goodies. It is so rare to find service like this these days, we will be back and will recommend this hotel to friends and family. The hotel offered a great military rate too. The room was new, clean and the full kitchen was an added bonus! We want to give huge props to Mario and Dee and the entire staff from the Residence Inn! Thank you!