Top 10 Gold Star Hotels

The room I was in was in a great area and was only a 20 minuet walk to the shops (a Sainsburys and M&S), the rooms were really tidy and there was someone who came in to make the beds and do a small tidy of the rooms each day. There was loads of places to eat within walking distance, as well as a onsite Starbucks and restaurant. The gym facilities were great with a pool and jacuzzi too. All the staff have been wonderful and friendly, and have been helpful with all the questions I've had. Would defiantly stay here again.

Brilliant stay at the Boat and Horses !! Extremely clean room , a huge cosy bed , tea , coffee , biscuits and even hot chocolate supplied each day and such lovely welcoming staff - especially Dale on reception ! Canal view family room was excellent- very roomy and no noise at all ! Restaurant attached to the hotel for a great hearty breakfast that was included in price and lunch and dinner if needed with a great selection of food !! Would I stay again - absolutely!! 10/10

One night stay, Saturday night. We arrived early and our room was ready. The receptionist was very helpful with arranging taxi, and all staff were very friendly. Room clean and had everything you need for a short stay. Good nights sleep, even though the hotel was busy, no noise at night. Great breakfast. Very happy with our stay.

Stayed overnight and was pleasantly surprised how welcoming the entrance was. The reception, bar and breakfast room was beautifully decorated and our check in was fine. We asked could we have a drink before we went to our room and was told to wait a minute until the receptionist had finished what she was doing. My husband asked what time does the bar shut and was told it just depends how busy it is! Again he asked what time does the bar shut and she replied 10pm…. OMG!.. When we went to our room as stated in other reviews it felt like we’d entered another hotel. The room was smelly, very dated with broken handles on the furniture, the windows had failed and the bathroom was awful. Black mould on sealant, missing grout, a shower tray that wouldn’t drain properly and the pressure very slow. We would have requested to move but was told on checking in that there was a wedding on in the morning and that the hotel was fully booked. When we went down for a drink and had to wait until the receptionist had finished checking customers in until he could serve us, then he took bed linen into another room ( it was in the bar) and then he dashed back to answer the phone! Obviously not enough staff. In the morning we decided not to have breakfast so cannot comment on that but when we checked out nobody was at reception, no bell to ring for attention. We didn’t want to just leave the key has we’d had drinks put on the room and I wanted to check our bill but when my husband checked in the breakfast room he saw no one! So we had to just leave the key on the desk and checked my bank account when I got home. If this hotel is in the middle of refurbishment then it should be honest to their customers regarding the rooms.

My headline says it all really. Good hotel of business class, exceptional front of house staff and helpful. This includes the restaurant staff and overall the hotel has a relaed feel. The gym is only opened by a key from reception and the equipment wasnt well maintained bu it had some CV machines although you wouldnt be able to do a full workout there. The bedroom was spacious, clean and really comfortable and the breakfast good which was buffet style. Location: there isnt much there if you are on foot but if you are driving there is Ashton town centre near by but you really do need a car as it would be a good 30 minutes walk. If this is a business hotel for you or interim stay it is great value for money and an extremely pleasant stay,

Hotel was nice . Said 24 hour bar and it wasn't said 24 hour room service and it wasnt ringing though to get room service was a farce. No one answered for ages. Bar closed early like ghost town from 7pm in the hotel

Located 2 minutes walk from the Tram stop, you can get directly into the centre of Manchester in 45 minutes so perfect quiet place if you are going to an event like I was. The hotel is brand new and located opposite a leisure park of shops, restaurants and a cinema. The hotel was actually spectacular for a town centre hotel, modern and bright. The rooms were very nice well kitted out with mod cons. As a hilton Honors diamond member I was not offered a free upgrade, nor a late check out after 2pm as they said the house keeping leave at 3pm. Overall it’s a nice hotel, but I would not recommend it for hilton Honors members as the benefits are very limited.

This hotel was suggested to while a family member was critically ill in a nearby hospital and we had been advised not to go too far away. Having never heard of it and the very reasonable price we werent sure what to expect, but what we found surpassed all expectations. For a hotel so close to the city centre it is incredibly quiet, lots of parking, spotlessly clean and the added bonus of air con in all rooms. Loads of towels in the room, beds are comfy. Rooms are compact but have all you need, free WiFi (and a decent speed). It has a lovely relaxed vibe, a real haven of calm that during a very difficult time, was a real comfort to us. We have since returned twice more; once with our children where we were provided with rooms that were next to each other, and this is now our third visit. We've also stopped in to have a drink with family who were guests while we were staying elsewhere and it was the same friendly welcome and nothing was too much trouble. Lovely, friendly staff, the evening menu is simple but very much does the trick if you need something comforting and don't want to go out or eat takeaway in your room. My children loved padding down in their PJs to get a hot chocolate and we didn't miss a kettle in our room at all. Breakfast has something to suit everyone, with lots of choice. Have already recommended to friends and family and will continue to do so.

Good customer service, nice environment, staff were friendly, and I will definitely return 👍.