24 Jacks Pass Road, Hanmer Springs, Canterbury, New Zealand
"We are upset to read the review concerning our Motorcycle Group who consists of Family Members, and friends, most of whom are in our forties, fifties, and sixties, and all professionals. We were welcomed warmly by the Owners of this Motel, who did explain about noise levels which we totally respected. We did have a few drinks prior to eating out for the night, and were totally unaware that our noise levels were of concern, and wish that we had been approached if we had in any way affected other guests. We feel sorry for the Motel Owners to receive such a review as it appears unjustified and inaccurate, and the Motel Owners didn't even get the opportunity to address any perceived issues, just subjected to a bad rap on social media which they do not deserve. This Motel was great to stay in, and the Owners are very helpful, and go out of their way to help guests. Don't be put off by this one review, this is a great place to stay"
"Had a lovely holiday. Friendly owners. Felt like home. Have stayed there numerous times and would recommend it to everyone. Lovely unit and very clean. Close to the town and restaurants and pools. A lovely place to stay. Hanmer Springs is well worth a visit. "
"Recently stayed in a two bedroom unit for three nights. Motel is clean and is in a great location - we were able to park our cars and walk everywhere. The owners will very friendly and helpful. Thanks again we will see u next year "